Located in Southington Center, UFC GYM Southington offers a wide range of fitness services, including specialized classes, personal training, and extensive workout equipment. The facility operates from early morning to late evening on weekdays and shorter hours on weekends. Many customers praise the friendly and effective staff, as well as the variety of programs accommodating different fitness levels. However, others have reported issues with customer service and class schedule changes.
While the gym boasts impressive facilities and engaging trainers, certain members have expressed dissatisfaction with the management's handling of complaints and contract policies. Overall, UFC GYM Southington appears to deliver a mixed experience, with both high recommendations and notable criticisms.
Pros:
- Wide range of fitness classes.
- Friendly and knowledgeable trainers.
- Clean facilities and good workout equipment.
- Accommodates all fitness levels.
- Convenient operating hours.
- Community-oriented environment.
- Effective in promoting individual achievement.
- Supportive and engaging staff.
- Great for beginners, youth, and women.
- Positive feedback from several members.
Cons:
- Poor handling of customer complaints.
- Issues with class schedule changes.
- Some staff are reported to be rude.
Location / Contact
- Address: 235 Queen St, Southington, CT 06489, United States
- Phone:+1 860-276-3928
- Email:[email protected]
- Website:ufcgym.com
Rating Stats
Reviews (29)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.8-star.
This business has 29 reviews.
The address is: 235 Queen St, Southington, CT 06489, United States .
The contact number is +1 860-276-3928
This service is listed under Gym .
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Natalia Carullo
10 months ago
Best gym ever!!! The staff is awesome! Coaches will kill you but you’ll still love them and you feel so great after them!
Franqui 123
10 months ago
Omg , stay away from this place . So Unprofessional, manager Heather so rude , she definitely not the people person , this place just after your money. UFC in Berlin was out of business. Soon this place it’s going to be closed.
Chantal Thivierge
10 months ago
Thank you Chantal for your stellar review!
Jenn Nailor
11 months ago
Great classes with awesome instructors!
Jennifer Bachand
1 year ago
A new version of the old golds gym. They have classes, coaches, weights and take a profile of you and hold you accountable
Heather LaCerva
1 year ago
Amazing gym with something for everyone, at all fitness levels. Whether you are looking to just get in shape or learn to fight,you can do it here. Plus the gym is 24/7!
Cam Brown
1 year ago
The staff at ufc gym are just so disrespectful.I wish I could give these guys 0 stars.
toumeinasekkai (エル)
1 year ago
I cannot believe how unbelievably rude some people are that are on your staff! I asked for help multiple times and was either ignored or completely rebuffed me with a shrug. How are you people still open if you can’t even offer basic help and answer my questions without shrugging?!
Amir Ghobrial
1 year ago
Love it they all are so kind
Erica Laurel Ladd
1 year ago
Honestly, so unbelievably disappointed with the way our situation has been handled by this gym. My husband and I had been looking for months for a class for our 10 year old daughter to help her with her confidence issues. We did a trial of the youth class on Monday nights there and the instructor was AMAZING. She even came out her shell with the first class! After discussing the schedule with the woman up front we decided to sign her up. After her only attending 2 classes we were then informed that the class on Monday nights would no longer be offered for her age group. I explained to the woman at the front that it was the only reason we had signed up and that was the class that had worked with our schedule. She shrugged and said that my daughter could be a helper in the little kid class. That is not what we signed up for, to pay almost 100 dollars a month for my daughter to be a helper. I asked what we could do,.maybe pay an early termination fee? Since she can no longer attend and I was told there is nothing that can be done! I have to pay almost 100 dollars a month for an entire year now! Which means I cant even afford to sign her up for anything else. She now can't attend a class and we are out the money!! All because the gym changed the class 2 weeks after we signed up! I understand the business and how it works but honestly I left there in tears! Every situation is different and you all should remember to have some conpassion. The woman at the front desk is unbelievably rude. The only good thing I have to say about this place is that the instructor for the class is exceptional. I am extremely saddened that my daughter is no longer able to attend his class. And I am extremely disgusted with the way we were treated and how this situation has been handled. The woman didn't even want to help me and could care less that they just changed the class on us right after signing up!