Universal Fitness, located at Ten Acre Mall in Watertown, CT, stands out for its welcoming environment and top-notch amenities. This gym is praised for its friendly and helpful staff, creating a family-like atmosphere. Members appreciate the variety and quality of the equipment, as well as the cleanliness of the facilities, including the spacious locker rooms with showers. The membership price is affordable at $20 per month, making it accessible to many. Classes and personal training options are also available, adding to its appeal.
However, there have been a few issues reported, particularly regarding billing and hygiene practices. Some members have faced difficulties with canceling memberships and subsequent charges. Additionally, concerns have been raised about the availability of hand sanitizers and adherence to cleaning protocols, which is especially crucial during the ongoing health concerns.
Pros:
- Friendly and helpful staff
- Family-like atmosphere
- Variety of quality equipment
- Clean and well-maintained facilities
- Spacious locker rooms with showers
- Affordable membership at $20 per month
- Classes and personal training options
- Welcoming and non-competitive environment
- Owners are actively involved and attentive to members
- Delicious smoothies available at the shake bar
Cons:
- Issues with canceling memberships and charges
- Concerns about hygiene practices
- Limited availability of hand sanitizers
Location / Contact
- Address: 595 Straits Turnpike, Watertown, CT 06795, United States
- Phone:+1 860-274-3943
- Email:[email protected]
- Website:universalfitnessct.com
Rating Stats
Reviews (20)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.8-star.
This business has 20 reviews.
The address is: 595 Straits Turnpike, Watertown, CT 06795, United States .
The contact number is +1 860-274-3943
This service is listed under Gym .
Add a Review
Your email address will not be published. Required fields are marked *
People Also Viewed
James Barron
1 year ago
Nice place to work out if you are in the area. The time I went (11:00-1:00pm) was empty and clean. Nice staff.
Anthony Tata
1 year ago
Great atmosphere! Great equipment! Always clean and awesome staff.
final turn
1 year ago
Don't let them get your, credit card info. Half a year now, I have been charged after canceling my membership. I loved the gym, but need to start saving. When I canceled I was told next month, I won't be charged. But I had to go in and talk to the owner. Seemed nice, sounded like an honest mistake. He offered a refund, that I never received.I opened a fraudulent charge case. When that didn't work, I was told I need a new card. But they are still charging me. I don't know how that's even possible.
Olga M. Life's A Bitch Baby
1 year ago
Memorable as always. Great place. Friendly staff. The owners remembered me even though I was gone for 2 years! Friendly atmosphere. It feels like other gyms should, non- competitive, friendly and accommodating. Luv it there!
Tom Kinney
1 year ago
Great gymVery Very clean and great people with a positive vibe!!
T C
1 year ago
I've only got 4 stars because I was just there to sign up. Looks very clean, well lit and spacious. Met the owners Nick and Tony- very nice and helpful.
Jostin Farfan
1 year ago
Great environment to workout, the owners are great and really welcoming. Wouldn’t go somewhere else
S W
1 year ago
I used to personally dislike gyms because I was intimidated. When my whole family signed up for “Universal fitness” to start healthier habits it really helped me lose weight and learn different workouts I thought I’d never try.The staff is very friendly and helpful. The owner really goes out of his way to make people laugh and enjoy just simply attending the gym. If you’re looking for a family friendly gym this is your place to try out or look into.
richardmarsh82
2 years ago
New location in old Kmart plaza is great. Huge, tons of room and way more equipment. Staff is always friendly as are most of the people that go there.
Riley Fresilli-Murphy
2 years ago
Great facility! Always clean, plenty of dumbbells and machines. Has a Deadlift platform, turf, flipping tire!Friendly staff and welcoming community. Cant reccomend this place enough. Price is really good too!