Planet Fitness

Let me state that my main gym is the Alhambra location but I am switching it to La Puente because of my current living situation. When I arrived at the La Puente PF, I was a little saddened. The reason for this was that the place was just over-crowded. Yes, there was a lot of people and I went at a peak time but that isn't what bothered me. The equipment, particularly the cardio machines, were too close to one another. It seemed claustrophobic in comparison to other PF locations.Anyways, the other thing that really annoyed me was that at all PF locations, they have paper towels and sanitizer for the equipment. At this particular location, La Puente, every single spray bottle that I picked up was literally broken or falling apart. So, I'd attempt to squirt the sanitizer and it was just dribbling everywhere, all over my hands and just made a mess. I don't see why they can't have those bottles/nozzles replaced, especially when they are located right next to a 99 cent store that sells them.The water was also pretty warm coming out of the water fountain that is provided, so that was disappointing because some cooler water really refreshens you while working out. The staff was nice and everything seemed clean, but just those little nuances really bugged me, especially because that was my initial visit at La Puente PF.Other than that, I would recommend Planet Fitness to anyone who is looking for an economical choice for a gym and also one that has many locations for convenience while traveling or if you have recently moved. The staff is always friendly and informative, giving the customers the support that they need!

For the most part I like PF, I have been a gym rat, Iron head, muscle head, knuckle dragger for over 45 years and seen and done all the Corporate gyms, social clubs and alot of dungeon gyms in my time. I like the LP location because I can …

Bathrooms and locker rooms are always clean. There's so many ellipticals and treadmills that you'll always be able to find an unoccupied one. They're always vacuuming and cleaning if you go around midnight. I wish there were more stair climbers though. Two isn't enough :/

Staff at this location is AWESOME! ALWAYS cleaning and willing to help. Equipment is always in working order and clean, restrooms are always clean and in working order, massage machines are great and there is soooo much cardio equipment that you will never have to wait in line. Great value for the price of a membership

Good environment and it is ideal for me because It is close to my house, low price, nice place, good equipment, and opens 24 hrs. Also, free pizza and bugles, so you can recover your calories. Also, they got those sweet candies they got at the entrance. Overall, It could not be better option for me.

clean gym friendly staff they have more cardio than weights but the weight section is enough. open 24/7 and for the price i cant complain im satisfied

Its great ! best staff and so friendly... i love that i can still watch my shows while i am running. Also, cheap price (;

The fitness aspect of this gym is decent if you're wanting to just get in shape. The value is good at $10/mo. However, they lost 3 of the 4 stars I would have given them when I tried to cancel my membership. First of all, you can't just call and cancel, not the store and not corporate, you have to send a certified letter asking to cancel your membership. Who the heck wants/has time to send a certified letter. This is 2015. We have phones and networks. This is an absolute ploy to make more money. By making it difficult to cancel they do one of two things. 1) They will retain your membership and the fees that go along with it, by making it so difficult to cancel that you will forget and just keep paying for months or even years without using their services. 2) At the very least they hope that by the time your letter is received and "processed" they will have billed you for one more cycle to get that extra $10. It's a racket and if you ask me, it's dishonest and bad business.Now, my bank account was hacked and there was fraudulent activity so Wells Fargo changed my account number. In doing so, I've spent the past month trying to update all of my automatic payment information. One that I overlooked was Planet Fitness. Now, mind you, I'm completely willing and able to pay, but I called to update the payment info and they want to charge me a late fee since the payment was supposed to automatically come out 3 days prior. 3 days people. I exlained myself and they said that if I come in to the store and put a check on file, they'll waive the late fee. Mind you, I haven't been to this gym in over 5 months. So, I said, I'd like to just come in and pay the $10 that is past-due then cancel the account. They said if I cancel my membership they won't be able to waive the late fee. DOES THIS MAKE ANY SENSE? THEY'LL DO IT FOR ME, BUT NOT IF I'M GOING TO CANCEL?I really wish there was some sort of "Better Business Bereau" that actually made a difference, but there isn't. They'll just keep on milking people $10 at a time and continue to climb the way up the Forbes list. The Road to Planet Fitness' success is paved with dishonest business practices. Shame on you Planet Fitness.

I would like to start off saying that this place has very poor customer service. I've been coming here to train for a few months and the times I've come in I had the wait to check in because some girl at the front desk was chatting with a …

Cool gym, its best for cardio. The training areas are small, and quantities of same equipment could be better. This place is awesome for cardio as it is 80% cardio equipment