HOTWORX - Westminster, CO (Federal Parkway)

This place is amazing! The team members are the absolute best! It feels like family when I go in. I would recommend this location 10000% thanks Marc

Great staff, great location, and wow do these workouts kick your be-hind! Excellent to incorporate all of these as an endurance runner. So much gets done in a much shorter amount of time, and the infrared heat makes an amazing difference.

Went last Saturday and tried the infrared yoga for the first time. All I can say is WOW! The session is only 30 minutes but I felt like I had an intense 60 min yoga session. Felt amazing after the class and had the "good" kind of soreness the next day. The facility is clean and the staff/ owners are super friendly and very informative. If you're looking to get more out of a workout in less time AND get the added benefit of infrared, please check out Hotworx-Westminster

Wow, what a cool concept in health and wellness! I love the idea of a shorter workout with all of the added benefits of infrared light. I think it’s the workout of the future. We are all so busy with the hustle and bustle of everyday life so this is ideal,especially since it’s open 24/7!I am really impressed with the cleanliness of the studio. No matter what time I come to workout the studio and individual workout rooms look and smell clean.I highly recommend HOTWORX-Westminster!

This review would be a 0 if that was possible. My husband, my daughter and myself were all members and while we enjoyed the facilities and the system, the customer service - FROM THE OWNER was and is horrific. We cancelled our membership in 2021 after a time merely because we were not using this as much as we'd hoped. we paid the necessary cancellation fee and for months and received notice in writing that our membership was in fact cancelled. My card was still being charged for months. I had to initiate fraud charges with my bank and was able to prove all the cancellation to have the funds refunded. Emails to and from Marcy stated all was well and that I would no longer be charged. Fast forward 1 year and we receive a phone call from a collections company that our account had gone to collections due to lack of payment. I provided said company with all of the necessary documentation to have this removed and have the letters to prove that it in fact was placed with them incorrectly. Fast forward now to 2023 and my debit card was charged again in January and February of this year. WHAT? I email Marcy again - no response. Called my bank and they even see all the documentation from the previous fraud alert to stop all future payments from this company as well as refund my account. DO NOT TRUST THIS LOCATION/OWNER! If anyone would like to see my emails proving exactly what I am saying here, please reach out to me and I will share them. I will even come meet you at the location to show you in person. The business practices and systems in place are a sham and you should be very aware that you could be taken advantage of! I never write reviews like this as a business owner myself, I am fully aware that mistakes can happen so I have given them more than enough space and time to correct this issue. Obviously they have no intention of doing so.

Marc at HOTWORX goes above and beyond to provide excellent customer service. I love this facility. Highly recommend checking it out.

Love getting my morning work out in here! Marc is always awesome when I see him, such a great vibe here!!

I cancelled my membership at the end of Aug. My wife and I were both on the account, and we paid the $100 cancellation fee to close it and continually are getting charged for her portion of the billing. It's now going on 5 months with continual charges each month, and while the staff have been cordial and apologetic I continue to just hear it's getting submitted to corporate billing to fix. I don't know if I'll receive a refund nor when this will end? Super bummed with this part of the experience at hotworx.

Drove 20 minutes only to find no one here and the doors locked, so it was a waste of time. The STAFFED hours on the door reads 11am - 8pm Monday - Thursday, and it is 11:45am on Monday, Nov. 14, so not a holiday. I wanted to check out the place, discuss membership options and try the free workout. So incredibly frustrating!

I come here every now and then between other workouts because I love it. Always clean, stocked with everything and I feel safe there which isn’t always the case in those bigger gyms. I love that it’s 24/7 and the staff has been so nice! My only complaint would be that the last few times I came to work out during unstaffed hours, the music was BLASTING. I could hear the studio music through my own earbuds. I couldn’t focus but also didn’t want to go deaf trying to drown it out lol! Regardless I will still be here and I still recommend HotWorx to all my friends and clients