VASA Fitness

Hi Autumn! Thank you for the GREAT rating! We would love to know more about your experience with us!

Hi Joseph! Thank you for the rating! We would love to know more about your experience with us!

I find that VASA Fitness is a great place for my workouts. The equipment is top quality as well as the other amenities such as the pool, steam room, sauna and spa. Being 73 yrs old I'm able to register with my Silver/Sneakers Acct. I highly recommend Vasa Fitness for everyone but especially for seniors who are looking for a good workout! KenG

They replied to my review but never reached out to me a member of 5 years to resolve the issue. They didn't ever offer to have member services talk to me. The below response is little more then lip service with no follow up or action taken. They want to appear to care but do nothing to resolve the issue.Great club but already over crowded and terrible customer service. Had issues with staff at new club in Westminster. Manager on duty was not helpful in repromanding employee that was rude and unhelpful. I tried to check in with employee and she refused to check me in. She then lied to me about being able to check in multiple customer at once. When I asked to talk to a manager she got another employee who she said was a manager but was not. When I explained to other employee why she was unhelpful and rude to me, he also lied and said she couldn't check in two employees at once. When I confronted them about the lie she then went and got the real manager. So she lied about the check in process then lied to me about speaking to the manager. I told the manager I wanted to file a complaint against the employee and he said he would take care of it. The manager was professional but the action of the two employees makes me feel like this a common issue at this club, so I don't trust the manager will follow up on this employee and the complaint which is why I'm writing this review. This could have been a easy fix but instead the employee pick multiple poor choices to resolve the issue and then on top of the personally insulted me.

shhhhhhh!!! Stop leaving good reviews, or the ppl from the other locations will come and ruin it!

I wouldn't recommend this gym the employees are very racist they acused me of stealing just because I was more dark than most people 😡😡, without even having any evidence!! …

Went for the trial and was surprised to see almost 0 Core/Ab-related machines or benches etc. Seems like working the Core/Abs is kind've a big deal for most people but maybe that's just me. They have 1 hanging leg lift and 1 free-weighted core crunch machine (which i don't use). No decline bench at all or really anything else to work core except the floor. Lots of machines for weight lifting etc but for free weight chest machines they have Hammer strength which kinda suck. Seat is weird to set and the press angles are uncomfortable. By contrast Chuze has 3 hanging leg stands, 2 knee-raise crunch machines, and a decline bench for sit-ups and the free weight machines are much better, so ill be sticking w Chuze. If the day comes when VASA realizes the value of being able to work the abs maybe ill circle back

Great facility awesome staff pretty much everything is up and running! Hopefully this gym doesn't succumb to the same woes as other vasa gyms.. (bathrooms absolutely trashed while staff is all browsing tik tok up front) iykyk