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Planet Fitness at Masonboro Commons in Wilmington offers a welcoming and inclusive environment. The gym is noted for its cleanliness and friendly staff, who create a positive and supportive atmosphere. While it is smaller than some other locations, it is well-maintained and provides a wide range of equipment to suit various workout needs. Members have highlighted the exceptional service from staff members like Lena, Gracie, and Angel, making it a preferred choice for many fitness enthusiasts.

However, some visitors have noted a few downsides, such as the gym's small size leading to overcrowding during peak hours and the lack of certain amenities. Despite these minor drawbacks, the consistently positive reviews about the atmosphere and staff make Planet Fitness a strong contender for anyone looking to join a gym in the area.

Pros:

  • Friendly and supportive staff.
  • Extremely clean facilities.
  • Welcoming and inclusive atmosphere.
  • Variety of equipment available.
  • Convenient location.
  • Affordable membership fees.
  • Great for both beginners and experienced gym-goers.
  • Positive member experiences with staff like Lena, Gracie, and Angel.
  • Frequent staff engagement and assistance.
  • Judgement-free zone.

Cons:

  • Can become overcrowded during peak hours.
  • Limited space.
  • Some amenities not available at this location.

Location / Contact

Rating Stats

4.5

out of 5.0

95 reviews
5.0
3 reviews
4.0
6 reviews
3.0
4 reviews
2.0
2 reviews
1.0

Reviews (110)

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The staff is absolutely amazing here and always so kind! I feel safe here and never judged. The staff keep the gym very clean, and when a machine needs maintenance they always jump on it asap. I would recommend this planter fitness if their thinking about getting a gym membership!

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Clean gym friendly staff and great overall great environment

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I really enjoy the classes with Jacob. He really knows his stuff and has a lovely manner with everyone.

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Love working out here early on weekends. Holly and Hannah are great and the place is always clean.

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I love Jake’s personal training classes. He’s very knowledgeable and explains how and why we’re doing the exercises. I strongly recommend you try the class if you haven’t already.

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Best bargain ! The staff is so friendly and helpful. The excercise program with Jake has been so beneficial . He is always aware if we need additional directions and always gives encouragement

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Awesome place with awesome people! Our PF has a great atmosphere and the best staff ever! Look forward to going there each day! Keep up the great work!

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As I mentioned in my earlier review, the staff works hard to make everyone feel welcome. Recently, I've had the pleasure to meet a new "Black Shirt" employee - Angel. Angel always greets me, as well as the other clients, with a nice smile, a hello and a wish to have a nice workout. This simple gesture makes me feel welcome and energized to do a good workout!I've also noticed that Angel is the "Queen of Clean". When she's not at the front desk, Angel is always cleaning to keep this facility the cleanest gym in the area! Thanks Angel!I recommend this gym for the general population who want a pleasant place to workout so they can get in shape, stay in shape or even improve their physical fitness.I regularly go to this gym 6 times a week in the late afternoon. The staff that works at that time is very nice and welcoming; always saying hi, good to see you when you arrive and wishing you a good evening when you leave.The staff works hard to make everyone feel welcome and included (judgement free zone). As a result, the clientele is diverse and friendly and I have made some "gym buddies" which helps to make my time at the gym more pleasant.Also, my wife goes to this gym in the morning and has enjoyed the classes that Mark, the PT, holds.For me, this gym has sufficient equipment to work all muscle groups as well as cardio (stair climber!).As is probably the case at all gyms, Monday and Tuesday are crowded so some flexibility in one's workout routine is generally required on those two days. Otherwise, I can do my entire workout without any problems.Again, I recommend this gym!

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Jacob the personal trainer does a great job of targeting muscle groups and managing his classes. He is very knowledgeable and an all-round nice guy.

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I’ve been to over 20 planet fitnesses and this one was by far the worst I’ve been to! There’s a female employee who has no idea what she’s talking about or respect for people who know what they’re doing! Never would allow this to happen at my gym.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.5-star.

This business has 110 reviews.

The address is: 6400 Carolina Beach Rd, Wilmington, NC 28412, United States .

The contact number is +1 910-792-7746

This service is listed under Gym .

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