Planet Fitness at Masonboro Commons in Wilmington offers a welcoming and inclusive environment. The gym is noted for its cleanliness and friendly staff, who create a positive and supportive atmosphere. While it is smaller than some other locations, it is well-maintained and provides a wide range of equipment to suit various workout needs. Members have highlighted the exceptional service from staff members like Lena, Gracie, and Angel, making it a preferred choice for many fitness enthusiasts.
However, some visitors have noted a few downsides, such as the gym's small size leading to overcrowding during peak hours and the lack of certain amenities. Despite these minor drawbacks, the consistently positive reviews about the atmosphere and staff make Planet Fitness a strong contender for anyone looking to join a gym in the area.
Pros:
- Friendly and supportive staff.
- Extremely clean facilities.
- Welcoming and inclusive atmosphere.
- Variety of equipment available.
- Convenient location.
- Affordable membership fees.
- Great for both beginners and experienced gym-goers.
- Positive member experiences with staff like Lena, Gracie, and Angel.
- Frequent staff engagement and assistance.
- Judgement-free zone.
Cons:
- Can become overcrowded during peak hours.
- Limited space.
- Some amenities not available at this location.
Location / Contact
- Address: 6400 Carolina Beach Rd, Wilmington, NC 28412, United States
- Phone:+1 910-792-7746
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 110 reviews.
The address is: 6400 Carolina Beach Rd, Wilmington, NC 28412, United States .
The contact number is +1 910-792-7746
This service is listed under Gym .
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Norma Craig
2 years ago
The staff here is amazing! There are so many kudos here! For example, their was no one at the front desk except Adam who had clocked out and stayed to check me in for the hydrating massage table; Lena has a lot of patience when I need to sign in to the Wi-Fi; Mark is very good to work with during his exercise routines. I could go on and on about the great staff! Let’s see if I can mention their names: Aaron, Matt, Seth, Jasmine, Austin, Kylie, all great great people!!💕
Sabrina Lombardi
2 years ago
This gym is the best gym to be in Wilmington! The staff is amazing and friendly and all the equipment and bathrooms are always clean. This definitely makes my gym experience, a great one!
Brittany Andrews
2 years ago
This planet fitness location is the best in my opinion. Yes, it is smaller but the people are awesome! Mark the PT is always there to help when I am looking for another workout for a specific muscle group or when I don't feel like I am doing something right. The front desk people are so friendly and are there to help with whatever you need. Lastly it is SOOO clean -- going to other gyms and then going back to planet reminds me how much I love it there. You wont find hair balls rolling on the floor or nasty sweaty machines -- they take pride in their cleaning and it shows.
Kevin Whiteman
2 years ago
Completely and totally first rate. Sometimes just to have one of the staff greet me with a sincere greeting can really lift one's spirits.From Lena to Josh to Seth to Trey... even to the newest of the new hires, they all make me feel like I'm a valued customer.
cecilia koester
2 years ago
I recently returned to Planet Fitness after more than a year because I was recovering from two knee surgeries. The trainer, Mark, was extremely helpful, working with me develop a new fitness program. He took my present limitations into consideration and has been checking on my progress. The gym is very clean, some staff member is always busy wiping down equipment, refilling spray bottles, or checking the status of the restrooms. I’m lucky to have this great gym so close to where I live!
frankfurger lewis
2 years ago
Outstanding staff. Clean and friendly environment. I have a membership at two other gyms. This is the best one and also the least expensive. You get a whole lot for a little money. I love this place. I’m glad I found it !!!!!Oh and by the way: The best thing is the staff treats everyone like your their family.
Samantha E
2 years ago
Locker rooms/bathrooms, equipment, and the overall gym is very clean!Staff members are friendly and helpful!Only downfall is the size of this place! Feels crowded with only a handful of people there, not as many options as the other locations.Also, I only seen a couple of rooms with tanning beds. Initially I assumed all locations would have all of the "black card amenities" included with the membership, but this one does not. This needs to be addressed online to show what amenities ARE available at this location. I'll either have to cancel my membership altogether, or maybe just transfer it to another location that's across town from my home 😔 If you're not getting the black card membership, or don't care about the extra amenities you're getting with it, then this location would be perfect for you!
Ashley Merritt
2 years ago
Great workout environment and excellent staff. Aaron and Seth are the guys I see most and they are always so personable, friendly, and upbeat. They are always walking around keeping the place clean and customers happy!!
AubreyandPennie Wood
2 years ago
The reason the Monkey Junction Planet Fitness location is so awesome is because of the incredible staff it has. The manager, Lena, is an excellent leader which inspires the staff to do their best. I can't say enough good things about the morning staff. Adam is so reliable and dependable and possesses such a pleasant disposition. He is a real inspiration to everyone and takes a great deal of pride in his work. He is constantly cleaning the equipment and making sure everything is safe. I'm fortunate I have such an outstanding place to workout.
Kathy Kurasinska
2 years ago
Love this gym!! It’s super clean and the staff is amazing. Lena is the best manager, always willing to help and she’s super friendly. The bathrooms are always in good condition, and whenever there is a problem with a machine it’s resolved quickly.