Located at the Thruway Shopping Center in Winston-Salem, Orangetheory Fitness offers a high-energy workout environment driven by knowledgeable and motivating coaches. The gym is known for its science-backed, structured workouts that ensure variety and prevent monotony. The studio maintains a friendly and supportive atmosphere where members feel encouraged and valued. Whether you're new to fitness or an experienced athlete, Orangetheory Fitness accommodates all fitness levels with flexible class times and personalized modifications.
The staff at Orangetheory goes above and beyond to make each member feel comfortable and ensure proper exercise techniques. However, some customers have reported issues with the cancellation policy and class availability. Despite these concerns, the majority of reviews highlight the positive impact of the supportive community and the effectiveness of the workout programs in achieving fitness goals.
Pros:
- Knowledgeable and motivating coaches
- Structured and varied workouts
- Friendly and supportive community
- Focus on overall fitness and health
- Flexible class times
- Personalized modifications available
- Effective workouts for weight loss and fitness
- Clean and safe environment
- High energy and great music
Cons:
- Strict cancellation policy
- Class availability can be limited
- Some negative customer service experiences
Location / Contact
- Address: 367 Lower Mall Dr, Winston-Salem, NC 27103, United States
- Phone:+1 336-701-5587
- Website:orangetheory.com
Rating Stats
Reviews (70)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.7-star.
This business has 70 reviews.
The address is: 367 Lower Mall Dr, Winston-Salem, NC 27103, United States .
The contact number is +1 336-701-5587
This service is listed under Gym .
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Monica Chamberlain
11 months ago
Love it! Coach directed group exercise, fun, high energy, great music. Fantastic people.
Amanda Chitty
1 year ago
Great workout and great people!
Hannah Nowak
1 year ago
The best workout with great accountability! All of the coaches are so motivating and encouraging.
Kristina Morris
1 year ago
Like others have said, great customer service….if you’re a member. They advertised a $119 1st month so that’s what I planned to do because I just wanted to try it. I went to cancel well before my billing day and they said no sorry that I had to do another month at the $179 price. I’m a teacher and do not get paid during the summer so this was sort of a financial crisis for me. I spoke with the head of the gym and explained the situation, how I was not aware of this strange rule of having to quit 30 prior. I asked, “so I should have quit the day I signed up?” They say no that I would have had to pay for the 2nd month anyway. Such shady transactions. Very disappointing to treat people like that.
Apsara Prasad
1 year ago
Thank you for your review!
misty griggs
1 year ago
Love love love this workout
Bianca Romero
1 year ago
Such a great environment to work out in. The coaches all push you to your potential but never make you feel intimidated.
Kim Lindquist
1 year ago
I love the friendliness of the coaches and staff! Felt welcomed from the moment I walked in. They took the time to show me around the studio. The workout was fun and challenging, I am hooked from the first class!
Dean Culler
1 year ago
Thank you for the 5-star rating!
Cathy Ralston
1 year ago
Love the variety of the workouts and the supportive coaches. And the music is a great motivator.