Planet Fitness at Rogers Plaza Town Center in Wyoming, MI offers a budget-friendly gym experience. The facility boasts ample cardio and strength training equipment and maintains a high standard of cleanliness. Members appreciate the judgment-free atmosphere and friendly staff. However, the gym has faced criticisms regarding inconsistent customer service and equipment maintenance.
The 24-hour operation on select days provides flexibility for different schedules. While the overall experience is positive, some members reported issues like crowdedness during peak hours, outdated equipment, and occasional unprofessional behavior from staff. Despite these drawbacks, Planet Fitness remains a popular choice for fitness enthusiasts looking for value.
Pros:
- Affordable membership fees
- Clean and well-maintained gym
- Friendly and helpful staff
- Large variety of cardio and strength equipment
- Judgment-free environment
- 24-hour access on multiple days
- Convenient location
- Free personal training and fitness plans
- Massage chairs and tanning beds available
- Spacious and monitored locker rooms
Cons:
- Crowded during peak hours
- Inconsistent customer service
- Some equipment needs maintenance
Location / Contact
- Address: 958 28th St SW, Wyoming, MI 49509, United States
- Phone:+1 616-649-3833
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 110 reviews.
The address is: 958 28th St SW, Wyoming, MI 49509, United States .
The contact number is +1 616-649-3833
This service is listed under Gym .
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Britini Beck
6 years ago
I ended up with ringworm after my second trip here i used most of the equipment,tanning bed, hydro massage table... I'm pretty grossed out. I've never had it b4 and this place was the only place outside of my normal everyday routine where i could have possibly been exposed 😬😬😖😤 …
Kevin Pritchard
6 years ago
As far as planet fitnesses go, this is as nice as it gets. Tons of machines, not super busy, staff is friendly, and everything is very clean.Obviously there are more niche/nicer gyms in the area, but if you know what to expect from planet fitness, you will not be dissapointed.
Andre Taylor
6 years ago
I workout at this gym 6 days a week, the staff here always greet you whether your coming or leaving the gym. I have gotten to know some of the staff here by there first name, Dan 's (manager) team is always friendly, approachable and smiling which makes interacting with the team so easy. This a wonderful gym and FYI after working out here a couple times I stop going to the orginal PF I started out at!
Tyler Weed
6 years ago
Wow! This gym was absolutely amazing! I’ve always been a bit self conscious when going to the gym but the general manager made me feel warm and cozy. I had a great time working out here and I look forward to coming in again!
Josephine Leader
6 years ago
This is one of the bigger and nicer PF facilities. The place is always clean and the staff is always friendly. The manager always seems on point. I wish the trainer was there more frequently for those of us who come in after 5pm but he is still helpful when I can catch him.
Ryan Buitendyk
6 years ago
Since joining in January of 2018, this is by far the friendliest staff of all the planet fitness' I have been to. The gym is always clean, and machines are always in working order. The staff always says hello when entering the gym and wishes you well on departure! Great place.
Steven Jeffers
6 years ago
I have been a member here for 9 months and spend around 15 hours a week here. The staff is always friendly. The manager, Dan, is always interacting with members and getting feedback to help create the best experience and environment for members. Lastly, the trainer Andre is great! I always enjoy being here.
Eric Meeuwenberg
7 years ago
The best planet fitness I've been to so far. Only downfall is the siren that goes off way too much. I wish they'd remember that it's still a gym!
Robert J. Woldhuis
7 years ago
Awesome gym! Glad it's open as its a little closer to my house. Bathrooms clean and modern. Inside gym is clean, neat and plenty of machines.
Keystone
7 years ago
I'm a black card member with a different home gym, but I went to this gym while in the area. They turned me away and said my account had been cancelled for almost 2 years, even after I proved to them it was still active. Eventually they called my home gym manager, and he got it taken care of. They told me I could workout, but offered no apologies, and at no point were trying to help me. The employees I dealt with were all too petty to just admit when they were wrong and help me out. Pretty awful customer service, not going back.Wouldn't recommend signing up here or making this your home gym. They aren't going to be there when you need them