Orangetheory Fitness

Great place to get an extremely time efficient work out. The coaches guide your workout but aren’t too aggressive on pushing you, so you can monitor your heart rate and go at the best pace for you.

Love OTF, the classes and the professional, positive and motivating instructors! With a busy lifestyle, when I only have 45-60 minutes the coaches, equipment and OJT workout, makes it easy to get a jam, packed full body workout in. Leave feeling positive, strong, and ready to roll with what the day brings.I also travel quite a bit and have used studios in other states. Professional, Motivational and Streamlined across the board!I highly recommend them!

A variety of workouts and coaching expertise is what keeps me coming back. I also am stronger and more energized after every workout and love that there are always challenges and themes each month. An added bonus is that I can go to other gyms when I’m traveling in the states and UK. Thanks to my coaches and also to those in the front for answering my many many questions and helping me stay on track with my goals!

Love the small crowds, schedule workouts, and getting help with new exercises.

Love the structured workouts, the fun signature classes and the friendly staff. It's pricey but totally worth it!!

Best workout, amazing coaches and staff. Fun and motivating. You won’t regret adding OTF to your life.

Best place to get a workout in the 518. Wasn’t a workout person until I became a member here! Coaches/staff hold you accountable if they aren’t seeing you as often — We all signed up for a reason, right? I tell everyone about OTF Albany and all of the locations in the Capital Region!

Great classes and amazing coaches. Couldn't be happier to have this as my home studio!

The staff seems to be the very rude and racist. I was a first time customer and wanted to buy a class, the receptionist asked me to wait for about 20 minutes while she helped other customers who came after me. When I asked her for help, she told me to try another class at another location because they require to be at the location before 30 mins of start time (I was there 35 mins early). What a waste of time in the morning.Please be nice to your customers and train your staff.

I was diagnosed with breast cancer and wanted to put my membership on hold. They were very nice about putting the membership on hold, however they contacted me several times about coming back. I had 2 surgeries and was going thru radiation and was definitely not ready to come back yet. It was the end of November and I had called to cancel my membership since they kept on calling for me to come back. I explained my situation and wanted to cancel my membership for now and will join up again when I knew I would be healthy enough to start working out again. So, as I said it was the end of November, they said I had to pay for the month of December since I went from suspending my membership to canceling it. I told them I had cancer and was going thru treatment and was unable to work out. The girl at the western ave location told me, "it doen't matter what the reason is that your canceling you still have to pay for one more month". I honestely could't believe the lack of compassion and asked to speak to the manager. The manager reiterated what the first girl said by telling me it doesn't matter the reason that's company policy and she was unable to deviate from that. She then said, "I had to pay for December and at least I could use the gym for the month". This was the worst customer service I think I've ever experienced. I had all intention of going back once I knew I was cancer free and had my energy back. I'm truly discusted in this gym and the way they treat people!