Planet Fitness on Telegraph Road in Alexandria offers a budget-friendly and welcoming environment for fitness enthusiasts of all levels. The facility is consistently praised for its cleanliness and variety of equipment, ranging from cardio machines to weights and even hydro massage chairs. Many users highlight the exceptional customer service, with staff members frequently mentioned by name for their friendliness and helpfulness. Open 24 hours on several days, it provides flexible hours to accommodate diverse schedules.
However, a few issues do arise, such as periodic equipment maintenance problems and some complaints about staff attentiveness. Certain members also expressed concerns regarding the lack of strict rule enforcement and limited availability of some amenities during peak hours.
Pros:
- Affordable membership, including a $10 monthly option.
- Extremely clean facility with regular maintenance.
- Friendly and helpful staff.
- Wide variety of equipment available.
- Hydro massage chairs and tanning services.
- Open 24 hours on multiple days.
- Not overly crowded if you avoid peak times.
- Consistent COVID-19 precautions and cleaning.
- Large, open, and spacious environment.
- Welcoming atmosphere for all fitness levels.
Cons:
- Periodic equipment maintenance issues.
- Lack of strict rule enforcement.
- Limited amenities and hours on weekends.
Location / Contact
- Address: 7558 Telegraph Rd B, Alexandria, VA 22315, United States
- Phone:+1 571-800-0024
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 110 reviews.
The address is: 7558 Telegraph Rd B, Alexandria, VA 22315, United States .
The contact number is +1 571-800-0024
This service is listed under Gym .
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Mike Mcgregor
1 year ago
Very clean and in good repair. The professionals who run it daily are always friendly and will answer any questions you may have. I have been to a few PFs in the NOVA area, which all of them are top notch, this one is just a tad ahead of the pack. Keep up the great work at all of the NOVA locations
Nicole Alves
1 year ago
Facility is always clean. It is typically not too crowded. Manager has amazing customer service, and always very friendly.
Jess McDowell
1 year ago
The fitness place is fine. But the staff are unprofessional. Tonight I saw 4 staff at the desk and only 2 helping people. The other two were listening to music and joking around. They even attempted to get the other 2 working staff to join in with them. So sad to see such unprofessional ism. I did take photos but not posting them.
Katelyn Brusso
1 year ago
I like how the area is not crowed, like the other location I use to go to. Staff is friendly, equipment is in great shape.Only thing I would have to "complain" about is, if one of the staff members wants to work out, great, BUT... clean the equipment off once you're done. It was annoying I had to keep going behind him today and cleaning the weights.
Linda McGill
1 year ago
This is definitely one of the larger and newer facilities. Staff is great too and keeps the place clean!
Stephane Wilfried “Germain” Eding
1 year ago
I have had a great experience overall. The staff is friendly and the equipment seems fairly new and well-maintained. However, it can be challenging during peak times, as equipment becomes limited due to social distancing. Good experience overall.
Jonathan Westrum
1 year ago
Very clean, professional staff and machines are maintained regularly. The pricing options are very affordable. What is really nice is this is the "average person" type gym. There are people in regularly of all ages and levels of fitness.
kam m
1 year ago
We love this gym. Staff is wonderful. Clean environment. Great all around.
Suly Burdie
1 year ago
I love this location, it is close to my house, it is clean, the employees are friendly, except for today, which was my second day interacting with the manager, and her customer service leaves much to be desired. I'd rather start driving a little more than deal with her poor customer service skills.
syed khan
1 year ago
Extremely rude staff very bad gym they are theifs trying to rob their customers I even cancelled membership with them they still charging me for nothing. When I went there again the staff member white racist guy insulted me a lot and he tell me to get out of the gym extremely bad experience and extremely bad staff no respect for customers at all they don’t even have a proper setup no store managers or something Never go there thanks