Results Fitness, located on Richmond Highway in Alexandria, VA, is known for its affordability at $400 a year without compromising quality. The gym provides a wide range of amenities, including specialized areas for women, tanning, a pool, and outdoor gym spaces. Cleanliness and member experience are top priorities here, with a welcoming and motivational atmosphere reported by many. However, issues with customer service, particularly concerning cancellations and staff behavior, have been noted.
Despite these complaints, many members are satisfied with the cleanliness, diversity of equipment, and friendly staff. If you're seeking a gym that balances affordability with a comprehensive range of facilities and a positive environment, Results Fitness could be an excellent choice.
Pros:
- Affordable membership costs.
- Ample equipment and amenities.
- Women's-only section available.
- Outdoor gym and lap pool.
- Friendly and helpful staff.
- Clean and well-maintained facility.
- Wide variety of classes and trainers.
- Positive and motivational atmosphere.
- Spacious with no wait times for equipment.
Cons:
- Frequent issues with membership cancellations.
- Instances of rude or unhelpful staff.
- Some complaints about hidden fees.
Location / Contact
- Address: 7770 Richmond Hwy ste c, Alexandria, VA 22306, United States
- Phone:+1 703-360-1400
- Website:resultsgymalexandria.com
Rating Stats
Reviews (100)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.8-star.
This business has 100 reviews.
The address is: 7770 Richmond Hwy ste c, Alexandria, VA 22306, United States .
The contact number is +1 703-360-1400
This service is listed under Gym .
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Omgggronnie
1 year ago
This gym has many amenities which is a plus but the downside is the tanning bed never seems to work they always have guys working on it. You need a code for the massage bed. The sauna at least in the woman’s locker room has roaches that come up from the drain so I assume they are in the showers, pool area, and other bathrooms and locker room. I complain about it to the staff a couple of weeks ago and the roaches just seem to be multiplying. The equipment that is broken it usually takes them a few weeks to fix. The stairmaster in the women’s gym was broken for over a month before they fixed it. Results is usually a good gym but they need to fix issues when they arise.
Bryan Woode
2 years ago
Clean gym
donald
2 years ago
Good gym vibes, great selection of equipment, friendly staff, affordable.
Caitlyn Riley
2 years ago
This a great gym. So many options throughout! Staff is friendly and helpful!
Isabella Yendi
2 years ago
The place is super clean and provides cleaning supplies to clean the machines! You can do multiple things and the place even has a Pool!! I’m so pleased!
Jecoliah Boye-Ellison
2 years ago
They make it so hard for you to cancel your membership and charge you every month then take you to collection. Don’t go to this gym! Their communication is bad! They don’t reply to emails
Brian Burke
2 years ago
Confused by these unhappy people. Great facility, fair prices, good management.... Very reasonable.It's obvious the thousands of happy members don't leave reviews but the upset 6 members want to be vocal. 🤦Don't listen to the negatives.... This place is great and fair.
Karen Caruso
2 years ago
I’ve been a member of this gym since 2010. The facilities are very clean; there’s a great variety of cardio equipment and weights; lots of classes to choose from; and a pool for swimming laps! Results Fitness also has trained and experienced personal trainers on staff. This will be my gym for life!
Rene Garcia
2 years ago
Also confused by the negative reviews. Clearly these people are not really there to workout. In my opinion, this gym is the best in the DMV area. It has Keiser machines which are not common, outdoor gym area, huge turf area separate from the mats, multiple squat racks and deadlift area, huge weight pit and many different options of machines. It’s one floor, lots of cardio equipment, women have their own area, always clean. Great gym.
ANoteTwoSelf
2 years ago
Summary with full story below:Charged me for months after I went through procedure to cancel, conveniently couldn’t get in contact, then condescendingly sent me a cookie cutter email when I found out and got in touch.I was a member of Results when it was Golds Gym from 2015-2017, and like many of the people that have left a review below, I attempted to cancel my membership, which apparently was never processed, and they continued charging me until I switched debit cards... when they decided to continue attempting to charge for months and racking up a bill until they decided to call me once, then allegedly sent me an email (which I never received). I didn’t find out about this until a few weeks ago, but my last visit there was in early 2017. I tried to communicate this to their accountant, Christie, who responded with “We have no record of your cancellation, please remit payment at your convenience”.She called me once, allegedly left an email after months of allowing charges to accrue, then when I finally get back in touch, she doesn’t even bother to try to have a conversation about why my paperwork or cancellation never was processed, she simply sent me a cookie cutter email about how I needed to “remit payment at my convenience”. I’m not normally one to leave a bad review, but after attending this gym for years and having a very good experience, I didn’t think it was appropriate to endorse someone that doesn’t believe in finding a resolution for their previously very loyal customer.Do not waste your time, I am not the first person they’ve done this to, and I’m sure with this track record, I will not be the last.