Planet Fitness in Anaheim, located at 1620 W Katella Ave, provides a budget-friendly option for fitness enthusiasts. This gym is known for its clean facilities, friendly staff, and variety of cardio machines and functional equipment. It is an ideal place for those new to working out or seeking a judgement-free environment. The gym features amenities such as the hydro-massage and tanning beds which add value to the membership. However, it is not a perfect fit for heavy lifters or those seeking advanced strength training equipment.

Although this location prides itself on cleanliness and a friendly atmosphere, some patrons have noted issues with broken equipment, maintenance delays, and inconsistent customer service. Additionally, the gym can become overcrowded during peak hours, and there have been multiple complaints about lack of hot water in the showers. Despite these drawbacks, Planet Fitness remains a solid choice for its price point and accessible facilities.

Pros:

  • Low membership fees
  • Judgement-free zone
  • Friendly staff
  • Good variety of cardio machines
  • Hydro-massage and tanning beds available
  • Usually clean facilities
  • Large locker rooms
  • Convenient location
  • Open early and late
  • Ample parking space

Cons:

  • Broken equipment and maintenance delays
  • Overcrowded during peak hours
  • Inconsistent hot water in showers

Location / Contact

Rating Stats

4.0

out of 5.0

30 reviews
5.0
13 reviews
4.0
12 reviews
3.0
25 reviews
2.0
40 reviews
1.0

Reviews (120)

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Usually not very crowded so I can get my workout done without waiting. Only real issue is rude patrons who sit around and play with their phones and hogging thd machines.

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The gym itself is ok. And you cant beat the price but the customer service from Amy Godoy club manager is lacking. Other than her condescending attitude and rude comments about other employees and guest i think its alright. The other employees makes the gym. I will transfer or cancel soon Golds is right across the street and crunch is a block away

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Here's the bullet points:- Don't believe the "No hidden fees" line. Once you sign up, there's a $40 fee after two months for "equipment maintenance". Presumably they need the extra money, because I guess they flush the monthly membership fees down a toilet somewhere?-They upsell you on the Black Card membership for $20 a month, promising discounts and use of the hydro-massage machines. Which is nice, except that level of membership also comes with a cancellation fee, and the machines are never available to be used if you're an evening gym-goer.-Still pretty much the cheapest Gym.- A billion ellipticals, but only 2 upright stationary bikes and 2 reclining bikes.- 2 Benches.- No, *seriously*. TWO Benches.

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Went as a guest with a member who usually goes to another PF. Used the Hidromassage table and also took a shower. The facility is fairly small.I have severe back issues, with implants in my spine. It is obvious I am handicapped due to the fact that I cannot walk upright, and I use a cane. My friend and I asked if we could BOTH use the HM table. We were told yes and to put our names on the sign up sheet. I used the table. I can't lie flat for one thing, as I explained to the woman @ the counter who assured I didn't have to. Nun the less, after even my 5 minutes were up, I was in pain. It jarred everything inside me. Including an implant to control pain. This was my 1st time ever seeing a HM table. I was unaware of what it was or what it did & the employee knew this. She should have asked me questions, told me the risks, or since I asked her questions, a light should have gone off in her head, and just told me no, as she had with the massage chair they have.The showers are a minor issue compared to the above. I had been told the men's showers had been without hot water for over a month. Actual HOT WATER. Can u imagine? We went into the shower area to take our am shower. Sat with the water running, the faucet turned to the hottest setting, & proceeded to shower in luke warm water. The whole time, we were cold taking a shower. I empathize with the men.I heard there are other PF's that are much better. This rating is for this facility only.

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Manager Amy informed that members are not allowed to have food at their tables and refused me to sit down for 5 minutes and let me eat meal. Then why you put tables there ? She was also extremely rude and unprofessional to me. I’m really disappointed with their employees.

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Need to enforce members to clean machines after they are done using them, I find myself cleaning them before and after my reps, might as well pay me for cleaning. Need to set a maximum # of people allowed in at once sometimes all you can do is cardio waiting for 100 people to clear out. Staff could be nicer u

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Nice setup of machines and free weights. Very clean atmosphere. Bathrooms/locker rooms are cleaned between 2:00-3:30a.m., so don’t try to shower at that time. Can’t beat the price for membership, either.

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Great gym. Clean but not as large as I'm used to.

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Very nice and clean gym can't go wrong with the prices and the staff

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Drove all the way here. Closed due to painting. I’m not sure why I keep trying to go to this location. Not well maintained. I’ll stick with Buena Park location - much nicer.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.0-star.

This business has 120 reviews.

The address is: 1620 W Katella Ave, Anaheim, CA 92802 .

The contact number is (714) 638-8181

This service is listed under Gym .

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