Planet Fitness in Anaheim, located at 1620 W Katella Ave, provides a budget-friendly option for fitness enthusiasts. This gym is known for its clean facilities, friendly staff, and variety of cardio machines and functional equipment. It is an ideal place for those new to working out or seeking a judgement-free environment. The gym features amenities such as the hydro-massage and tanning beds which add value to the membership. However, it is not a perfect fit for heavy lifters or those seeking advanced strength training equipment.
Although this location prides itself on cleanliness and a friendly atmosphere, some patrons have noted issues with broken equipment, maintenance delays, and inconsistent customer service. Additionally, the gym can become overcrowded during peak hours, and there have been multiple complaints about lack of hot water in the showers. Despite these drawbacks, Planet Fitness remains a solid choice for its price point and accessible facilities.
Pros:
- Low membership fees
- Judgement-free zone
- Friendly staff
- Good variety of cardio machines
- Hydro-massage and tanning beds available
- Usually clean facilities
- Large locker rooms
- Convenient location
- Open early and late
- Ample parking space
Cons:
- Broken equipment and maintenance delays
- Overcrowded during peak hours
- Inconsistent hot water in showers
Location / Contact
- Address: 1620 W Katella Ave, Anaheim, CA 92802
- Phone:(714) 638-8181
- Website:planetfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 120 reviews.
The address is: 1620 W Katella Ave, Anaheim, CA 92802 .
The contact number is (714) 638-8181
This service is listed under Gym .
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4 years ago
You never get the right help here. Customer care is bad and only promises but does not solve the problemi used to try contact to manager but he never answer phone. i call many times but never answer
a z
4 years ago
I'm thinking of signing up at this location and I keep seeing response from supposedly the owner asking members with complaints to talk to the manager. Who ever this owner is really stupid. Why don't you talk to your manager, you're the owner, own the issue and get it resolved instead of asking a customer to deal with the issue.
tania lina
4 years ago
Nice place. Employees are very friendly. Can't complain but 24 hours 7 days would be great but not bad.👍 …
Kathy Paulo
4 years ago
Nice place 1st time there I have a number one membership the black membership belt kind of upset because it was supposed to take me on a tour I like that some people would at least come up with see how I was doing the 1st day you're not get no response felt like I was out of my time zone
Jeff Willis
4 years ago
I pay 20 bucks a month for the Black Card so I can go to any Planet Fitness. This place would not honor that, so I can't really tell you about the gym but was not pleased with the personnel.
Fbiagent Fbiagent
4 years ago
The short white Stalky guy guy with beard his one of the owners he pretends his working out and makes people uncomfortable just stares at customers to be noisy . not a good pleasant place. Beware
Consuelo Grimaldo
4 years ago
The machines are to dusty especialy the ones on the back. And the back of all the others too. The cleaning lady is always sleeping by the trush. She sleeps sranding cans. They shoul see the videos whem she is eorking so they can see ehen she is sleeping.
Adam Savage
4 years ago
Plenty of machines, but many in need of repair. Sign on the door says 24/5 right next to the sign "Mon-Fri 5 am - 10 pm"... Not sure, but I don't think those two things mean the same thing.
Mayra Quijada
4 years ago
When I asked to transfer my account to this location, they were unwelcoming and acting like it was a bother, my guest and I ended up leaving due to the fact that we felt uncomfortable and simply unwelcomed. Did not last five minutes in there and most definitely won’t be back
RALPH Vincent
4 years ago
Great gym it has everything starting at 9 a month. That's it . If your tired of the typical gym with attitude then this Is the place to work out at. They have a hydromassage included in there plans. So if if you think about it. Saves you money from going somewhere else to get that massage. The 9 plan really does pay for it !!! Well worth it