Gold's Gym

Honestly sort of a trash franchise. Signed up for their big package so I could train with my son only to fined out I couldn’t bring my 15 yr old son in as a guest cause he not 18 lol seriously don’t have this problem with la or 24. Also signed up for active and fit they won’t even allow to use it until I pay my 49.99 annual fee. Just so lame and disappointing experience all aroundWhen I tried to use all these EXTRA bells and whistles like the massage chair they don’t bother to show you how to use it. Just walked over nothing turned on. Walked back to front desk no help what so ever. Every time I’ve come in front desk has been rude and non helpful. I cancelled my other 2 memberships paid annual fees all in one month. The only gym that has not been helpful is golds. Customer service not very good here, if you do sign up you should definitely do the absolute basic it’s not worth paying extra 20 dollars. Planets, EōS, 24, la all nicer a better service in my opinion. When people ask where to sign up I’ll be sure to steer them anywhere but golds so cal :)

I come in at night to workout and use the steam room. I called in before I went into the gym and specifically asked what time the steam room shuts down. Person at the front desk said they close the gym at 10pm so steam room Closes at 10pm.I …

Never been here, but the manager of this store called security on me for smoking a cigarette outside octapharma after I had donated. Just thought I’d tag you back.

Sauna is broken again! I pay a lot for this gym. I expect the amenities to work. There should be a fund amount fee paid to the customers every day something isn't working after 5 days like they charge us their late fees. This is ridiculous. Get it Together guys

I have been going to golds gym now for several years and had Javier as my personal trainer. He works wonders individualize is the training for everyone. I am 79 years old and I’m probably in better shape than I have ever been in all thanks to Javier, I would recommend him highly to anybody that wants to improve their health and their physical ability

This gym has great selections... but could use better TV options and stay aware of the temperature in the Cardio Cinema room! Thanks

Update: honestly this gym is chill the employees are chill the people are chill I mean it’s a second home for everyone, and it’s the best place to relief the mind even the bathrooms smell great too thanks

Google has wrong close time listed, wasn't able to get a work out in, closed at 10pm, not 11pm

Always good, friendly staffs and professional instructors

While I was visiting the gym a while ago, a new girl (I'm assuming) Esperanza at the front desk was very unprofessional. I was letting her know one of the paper towel dispensers was empty, but she was too busy on her phone to notice me telling her about 3 different times.I also noticed her yelling at another employee when he asked her "why are you always late". She's very unprofessional and very rude and does not know how to talk to people in a professional manner.