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Top Fitness Store - Anchorage located at 8535 Old Seward Hwy, Anchorage, AK 99515, United States is every fitness enthusiast's one stop shop. This exercise equipment store is lauded for its high-quality equipment, exemplar service, and a vast inventory to cater to a variety of fitness needs.

Their staff, notably Susan and Clint, are often praised for their courteous, proactive, and highly service-oriented approach. Their operating hours cater to varied schedules, making the store accessible at convenient times.

Pros:

  • Rich selection of top-quality fitness equipment.
  • Highly commended for exceptional customer service.
  • Ability to handle requests for special orders.
  • Delivery and installation services offered.
  • Friendly, knowledgeable, and dedicated staff.
  • Variety of products to cater to diverse fitness needs.
  • Competitive pricing options.
  • Handles shipping and delivery efficiently for local orders.
  • Demonstrates creative problem-solving in assisting customers to achieve their fitness goals.
  • Stands behind their products, upholding customer satisfaction.

Cons:

  • Checkout process needs improvement.
  • Lapses in communication regarding orders causing slight confusion among customers.
  • In cases, delays are observed in order fulfillment and updates.

Location / Contact

Rating Stats

4.6

out of 5.0

2 reviews
5.0
2 reviews
4.0
16 reviews
3.0
0 reviews
2.0
0 reviews
1.0

Reviews (20)

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I’m torn on this review. The customer service was great and the selection is TOP Notch! I was surprised to see such quality equipment because we don’t always get that option in Alaska with our shipping charges.The checkout process could have been better. I don’t feel like I got what we agreed to. BUT, I still gave them 5 stars because I could have spoken up but didn’t.

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Friendly, Knowledgeable, Fun staff and great equipment to test and feel. Definitely worth the stop in for a hands on experience.

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Crew was great and professional. Good place to get equipment.

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Susan is always helpful and friendly when we visit the store. The new showroom is fantastic! Tons of fitness equipment. If you can't find what you need, ask if they can special order it for you.Gregory, who delivered and set up our treadmill, has been awesome to work with as well. He's an absolute asset to the company. I highly recommend Top Fitness for all your fitness equipment needs.

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Manager was awesome but am worried about my order taking forever as they don't seem to keep up with products. We were so confused about what we could get done when ordering, seems like they need to have a company meeting on all that?? Well see how long it takes and how we like the machine but customer service needs some work

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Wow, very impressed!What a great store. Had so many different kinds exercise equipment. Went in looking for one thing, fell in love with lots more. Would definitely recommend going in and browsing, you never know what you may find that fits your needs.

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Susan went way beyond to get me the Teeter LT3 into and installed in my Town House. I went to two other equipment businesses first, but Precor was the only one willing to look it up and make an order. Its a perfect machine for my knee replacements (range of motion) since I can't rotate a bike. With that said, why would you go anywhere else? Blessings always

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Very friendly and knowledgeable staff, pricing options for all budgets, a ton of inventory, and a great delivery/service team. Highly recommend as a one stop shop for any fitness/equipment related needs.

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Customer service was great! They didn't have what I originally wanted, but they made it right through offering other options available that would work with my end goal in mind. Easy purchase options.

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Best store for fitness equipment in Anchorage! I got some powder coated kettlebells and was very pleased with the service. They even helped me load them.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.6-star.

This business has 20 reviews.

The address is: 8535 Old Seward Hwy, Anchorage, AK 99515, United States .

The contact number is +1 907-349-3990

This service is listed under Exercise Equipment Store .

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