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In-Shape Family Fitness in Antioch, CA, offers a broad range of amenities, including indoor and outdoor pools, a sauna, a steam room, and various weight and cardio machines. Many members appreciate the friendly and professional staff, as well as the cleanliness and spaciousness of the gym. Classes and personal training options provide additional value for those looking to diversify their workout routines.

However, some issues have been reported, such as equipment maintenance delays, cleanliness concerns in specific areas, and occasional overcrowding due to the popularity of the gym. Additionally, security and customer service could benefit from improvements to enhance the overall member experience.

Pros:

  • Wide range of amenities
  • Friendly and professional staff
  • Clean and spacious gym
  • Variety of classes available
  • Good personal training options
  • Indoor and outdoor pools
  • Sauna and steam room
  • Separate women's workout area
  • Spacious locker rooms

Cons:

  • Equipment maintenance issues
  • Cleanliness concerns in specific areas
  • Occasional overcrowding

Location / Contact

Rating Stats

3.9

out of 5.0

22 reviews
5.0
4 reviews
4.0
16 reviews
3.0
24 reviews
2.0
54 reviews
1.0

Reviews (120)

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I use to drive 60 miles 4 a week to Antioch Inshape..you train like an athlete there ..some bew, but plenty out dated EQUIPMENT.. new staffing weekly ...no one fully trained, A BIG TURN OVER IN EMPLOYEES.. Morgan hired a few men that clearly bragged being in orison..items stolen regularly from members..men locker broken into, cars stolen out the parking lot .I housekeeping is HORRIBLE, lead does not work in am just socialize or so call train females he pick up on...new janitor Mark is not a people person, lazy, hides, don't work either...management tge wirst. cameras don't lie, but the click (members) do and so dies the in nature general manager CAMERON... and he has staff to go along with this on fighting bull...Morgan gone, a plus.. CAMERON needs to go and InShape bring in a nature person to bring the gym to a higher and better standard..In the 4am house staff keave doors unlocked and HOMELESS MEN BE IN THE POOLS AND SAUNA...I HAVE PICS...mo PROFESSIONALS SERVICE THE POOL. the lead $10.71 an hour does from a previous kead...

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SUPER friendly staff... SUPER clean Locker room and gym.Great members.We being going to In Shape Lone Tree since they open come. Amazing place

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The nicest InShape in the East Bay. Great big outdoor pool and cabanas to use. Fun day in the sun. Equipment is well maintained and clean. Employees are friendly.

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Nice place to work out, but they terminated all most all the accurate cleaning staff. Now they're starting to suck, because they aren't too clean....Locker, bath, & steam rooms, out door & in door pools are beginning to be filthy....

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This facility of Inshape has a nice layout for all of your fitness needs. Upstairs is a nice assortment of cardio machines. They even have an elevator to get to the second floor. On the main floor they have cable weights in the main room, a separate room for free weights, a kids club for your children, an indoor pool and an outdoor pool, a room called 360 fit, and racket ball courts. The staff is always curtious and quick to help you.

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$13 Per person gets you a day pass with access to a gorgeous outdoor pool with covered cabanas. Not crowded, even on hot sunny days. It's great!

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In a day and time such as this the average working person doesn't have time to sit in front of a computer writing a horrible review about a gym of all things. Thursday night August 17, 2017 I find myself doing this exact thing. I just had to be truthful about my as well as several of my friends gym experiences at the n'Shape in Antioch on Lone Tree Way. First of all my car was broken into last night August 16, 2017. I was actually informed by a member that was outside arriving at the gym and who witnessed this event happening. He stated that there was a suspicious white BMW 4 door Sedan (5 Series) riding very fast through the parking lot. This is what caught his attention. The car then pulled up on the side of my friend mustang first. I guessed they (at least 2 people) decided not to break into his car for whatever reason. They then pulled in between his and my car and one person got out and proceeded to attempt to break several of my windows before finally breaking my back driver's side window. My wallet and cell phone were stolen. They of course proceeded to make charges with my card getting gas. There was actually another member that was parked near me who's car was broken in as well. This kind of thing is a Epidemic at the Antioch n'Shape. This gym is unsafe for members to park their vehicles. I personally know about 4 members that have had their cars broken into at Antioch n'Shape. I spoke with the receptionist and she stated her car has been broke into 3 times at this location. I also spoke with the manage today August 17, 2017 at 12:30 pm and he stated that his car had been broken into as well. Another staff member tonight had the same thing happen to him. This is unacceptable! I believe that part of my membership dues show include me being able to park my car at the gym and not have to have my car broken into and vandalized. This has without question been a ongoing issue that n'Shape has known about and they have done nothing to improve the quality of the parking lot. This is wrong and I feel as a member I'm being taken advantage of, ignored, and the issue is being treated as ...and I quote "This is just the time we live in" which was the statement the manager made to me. It gives me no solace to know that your car was broken into as well. I think the manager was very unprofessional, dis-pleasingly candid and he took this very lightly. It was very clear that my car being broke into wasn't important nor did he show any concern. I came into n'Shape to check to see if he could bring up any video footage from this incident. He stated that the cameras don't cover the whole parking lot or where my car was parked at but only gets a good view of the front where there is about 95% disabled parking. So most members would not be able to park in these stalls. What good is it to have cameras if they don't capture what's going on in the parking lot. I feel like the manager was lazy and didn't go out of his way or put any effort into looking at the footage. He was quick to tell me that the cameras would not have seen anything. When I arrived he had not even looked at the incident reports yet. I had to wait for him because staff stated he was on lunch. When I asked him what time he started he said 11:00 am. It was about 12:30 so he had only been working for about 1 1/2 hours. The receptionist from the night before told me that he started at 11:00 am. So I feel like that should have been the first thing he gave his attention to. I can tell you that customer service is definitely not a top priority at n'Shape. nonexistent. My biggest concern is my property and safety. Why has there not been a hired guard or someone to monitor the parking lot during operation hours both day and night until the gym closes. Part of the problem I see is that this company has kids running the place at night. There are no adults (manager or supervisor) on site during the evening hours. A gym can't run itself. There should be a competent adult at all times working both shift day and night to oversee this facility.

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I love the way the gym is setup and i love love love the fact that there are two pools. The only thing is that the pool isnt warm in the early morning. The pool is warm later on but definetly not at 4 in the morning when i get there. But otherwise the place is clean and the staff is friendly.

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I am a member and reconsidering paying another month. The pool is dirty by Wednesday morning, I believe they clean it once a week on Sunday nights BUT THEY have aqua classes everyday??? ATLEAST 3XS A WEEK PLEASE.The steam room is disgusting, at best; when do they clean it? They should clean it once a day AND AT NIGHT ... People come in there with street shoes, workout clothes and there's hair every where sometimes!Women's dressing rooms are clean, showers are sometimes marked unavailable.Some treadmills I have found not wiped down from previous members or bikes.Front office staff are nice, helpful and maintain a clean appearance.

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Great gym for serious and casual people. Friendly staff.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.9-star.

This business has 120 reviews.

The address is: 4099 Lone Tree Wy, Antioch, CA 94531, United States .

The contact number is +1 925-248-4205

This service is listed under Gym .

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