In-Shape Family Fitness

Clean facility, lots to choose from, friendly staff. The girl that signed me up was super friendly and professional.

I work out 7 days a week. My passion is yoga. I visit the Pittsburg, Brentwood and Antioch (my home gym and favorite.).

There customer service as far as memberships go is ok but there personal training and management suck. I really only go to this gym because we have a family plan and it's close to my house.

The ammenaties are nice, locker rooms good, staff is cool everything is great but they will get you expectantly in the wallet or purse at some point, it's inevitable.

I do not like women bringing their little boys into the women's locker room while I'm in there unknowingly changing out of my bathing suit or coming out of the shower in just a towel. I don't think young girls should be in their either. I'd like to know what a child psychologist thinks of this because I think it is really rock n insulting to me n the changing rooms are only 2, usually wet floor n dirty n if I'm caught at my locker, should I run across the room to the changing closets. Moms, GO in the family locker!

This place is about a year old, and it has all the up to date equipment. Very clean, and friendly staff. I don't really like how they do the billing for your membership.

😡So ive been a customer here for about 2 years. In the last 4 months ive stoped going. I tryied to cancel my membership befor i was billed for it i did and 3 days later they billed me for it anyways. Then they denied my refund because i was 1 day late in the billing cycle.! Needless to say im very angry with this expieriance! ive spent over 2400$ at this gym and this how they treat me! BS.

This is my experience as a first-timer at this specific gym. The gym itself is very spacious and provides all the amenities one would need for their workout goals - free weights, weight machines, treadmills and bikes, outdoor/indoor pool with hot tubs, sauna and steam room, circuit and ab station and a separate workout section for women. The indoor pool looked a bit dingy, but I don't care for indoor pools to begin with. My main feature I was looking for was a sauna in a gym. This one is co-ed, and quite small for how huge the gym is. I don't appreciate how the salesperson or "trainer", Nina, was trying to push me to sign up for a membership the first day. She couldn't keep a dialogue going and I basically answered all my own questions. The only thing she seemed to be concerned with was getting me to sign up. The poor girl couldn't even explain the difference in the levels of membership or what the difference between a gold club or a platinum club was. Thanks, Nina. So much information letting me know a platinum club offers more. More what? 🤷🏾‍♀️. I'm on day 3 of my pass, and receive another call from Nina asking if she'd like me to go over the membership details so I can sign up. I tell her I understand my pass is valid until for another 4 days and I will go over the prices at home. She insists that I make an appointment with her in a few days and upon my decline, she rudely says "ok" and hangs up on me. Your staff sucks, InShape.

The greeter was busy but friendly. And sent Us on our way to expore on our own. The Gym was reasonably clean busy. It had plenty of equipment to use. Overall I am still contemplating choosing them as my gym. The two pools helped.😊 …

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