24 Hour Fitness

This Gym is ripped off. I signed up July I been told that next annual fee is next year and here comes October I been charged monthly membership and another Annual fee. I even signed up for group training I been paying for that one day came …

My mother just got her memebership not even two weeks ago, and she’s been complaining about the whirlpool being extremely nasty. 😷That was the whole reason she joined in the first place was for the pool, whirlpool she has severe back …

I tried to use their "free" 3 day pass. When I went in they badgered me with tons of personal questions even after I made it very clear that I was not interested. I have a disability and am already uncomfortable going to the gym. They even …

This staff customer service is terrible . I have had 2 issues with this same location by the parks mall . The 1st time I went back in 2016 with 2 or 3 of my friends and we filled out our free guest passes for the day and once we got to the location they tried to charge us $20.00 for the day (scam). And the 2nd time which was November 18 2017 after I had already got a membership and the manager told me I could put 3-7 people on a vip list and they would get 3 days free . Once again I brought my friend and the manager (who has no customer service) told me and my friend to wait 5 mins while he attended another customer . We waited 10 then he sent his worker to tell us we would still have to pay 20 . Instead of telling us hisself . If I could put zero stars I would .

Some equipment needs to be updated. But for the most part I'm able to get in and do what I need to do and get out. I like working out here because it's convenient commute from where I work.As I was signing my mother up, the person having her the tour was saying that there are so many upgrades or updates such as the pool area. This was not true and he was only trying to make it sound good to sell a membership. I did not appreciate that. Don't be lying to the customer just to got something out of it. I've been going here for 8 years now and I've barley seen and any upgrades.

Newly renovated swimming pool. But I liked the pool and hot tub even before the renovation. Workout space is well lit. Bath area is missing shooter curtains, they had it previously. There is a standing fan and hair dryers, spacious locker room.

I go at night around midnight when it is practically empty and I can almost always use the machine I want without waiting. It is pretty clean most of the time except for when people don't pick up after themselves or clean the equipment when they're done (the lazy gym-goers are the problem, not the staff). For what you pay, you get access to a large professional gym that offers free workout classes during the day and access to other 24 hour fitness locations.I've thought about switching to Fitness Connection down the street ONLY because it is cheaper, but I've been going to this 24 HF location for nearly 2 years and don't plan on switching gyms anytime soon because the cleanliness, service, and availability for the price is unmatched.

Machines are kept up with and generally really clean , but they have been missing a 120 lb. For over a year now though....

It's huge, clean and not at all crowded if you go to gym after 9.30pm. I love the pool, sauna and steam room. It's thrice the size of other 24 hour fitness. Staff is above average and can do a lot better. Basket ball court is a great deal and free WiFi and comfortable couches too. They also have a ton of vending machine items but they are definitely over priced. Their locker rooms and shower is one of the best.

1. Basketball court is pretty awful if you are used to anything larger than an elementary school court. Floors are not polished and rims and nets are ragged.2 fitness area is clean but does not have many machines. Just one squat free-weight machine.3. Nice staff and managerIf you ride motorcycles, don't park them on sidewalk in front of the building... it's against Arlington laws I've been told.