Crunch Fitness - Arlington

If you want to go to an actual gym stay away from this facade.Basically if a crooked car dealership had ownership to the gym is how they run their operation. I've witnessed them making it impossible for other clients to cancel. Now it's happened to me. They'll try to charge you for any little thing as well. You'll get the same quality of gym at a fitness connection (cheaper too).Water fountains are always broken and they seem not to have a car win the world.

I’ve been waiting on a refund for over 2 months. They took my training money out of a different account than originally authorized to. When asked for a refund , we filled out a form and they said wait 60 days. Still no refund. When I reached out to schedule the rest of my training sessions, she told me to contact someone else bc all of the sudden she doesn’t work here anymore… even though i reached out when i physically saw her in the gym. They just lie and take your money. Now I’m out of $164 and i have 4 training sessions that im not gonna use bc my trainer doesnt work here anymore …. Definitely going back to fitness connection.

As variety overall they are good, they have plenty of classes an extended amount of exercise machines to use, daycare is perfect. The only thing is they'll sign you up for a contract with a personal trainer without you knowing. If you don't read your contract, you'll end up paying for a personal trainer that you did not ask for. This happened to my daughter, and to get the sessions in another story, the personal trainer was not very polite when setting up the sessions!

Trevor had terrible customer service and did not even try to solve a minor problem with a simple solution another location solved over the phone in less than 1 minute. Inconsiderate

I really don’t know if it’s just the front desk girl I continue to get, but there is some major hostility and insecurity with the workers that are suppose to be encouraging and uplifting here. It’s very sad and ironic that “gym culture” has swayed this side of the spectrum.

What an amazing establishment..The class trainers are amazing..Kudos to Marcus, he is the main reason why I chose Crunch to start my fitness journey..I tried Sizzle Hitt for the first time and it was a hit..Thank you Reesha 😀 …

Been a member since New Year’s 2023 and have really enjoyed going to Crunch Fitness for the group classes! Marcus always has high energy literally whenever you see him, Nastasha has AWESOME yoga classes, & Kathleen has some great Zumba/strength classes! Staff is super friendly at the front desk and a great perk is the guest pass. Sure it gets busier/more full at peak times but I’ve never had a problem. Come join Crunch Fitness!

What I love about Crunch is the classes with Marcus the slow burn class with the bands is awesome, I did a cycle class with him and I was on cloud nine I have not done a cycle class in 6 years. The gym also has modern equipment which is a huge plus.

Great experience since day one. Coach Griff has helped me hit huge milestones in my fitness goals. He is professional, personable, and knows his stuff!

Very nice gym and great workout classes! I go to Griffin for personal training as well, and have had a great experience. He understands your goals and is very educated so you know you’re getting a quality training session each time. I would definitely recommend this gym & would recommend Griffin for personal training!