Gold's Gym Austin Anderson Arbor provides a well-rounded fitness experience with a variety of equipment and classes. The welcoming environment and helpful staff ensure that members feel comfortable while working towards their fitness goals. Renowned for its cleanliness, this gym is beloved by many, although some feel it's going downhill in terms of maintenance and customer service.
This location features amenities like a sauna and cardio cinema, though it experiences crowding during peak hours. Despite some issues with equipment maintenance and financial transactions, many members find value in its offerings and friendly atmosphere.
Pros:
- Friendly and welcoming staff
- Clean facilities
- Variety of equipment and classes
- Helpful and knowledgeable trainers
- Cardio cinema available
- Good environment and energy
- Open and spacious layout
- Available sauna
- Effective handling of equipment repairs
- Generally not crowded outside peak hours
Cons:
- Issues with some equipment maintenance
- Problems with membership cancellations
- Crowded during peak hours
Location / Contact
- Address: 13435 US-183 Hwy, Austin, TX 78750, United States
- Phone:+1 512-257-0415
- Website:goldsgym.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 123 reviews.
The address is: 13435 US-183 Hwy, Austin, TX 78750, United States .
The contact number is +1 512-257-0415
This service is listed under Gym .
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Ryan Wasson
1 year ago
Legit. Has all the machines, both hammer and cable style. A wide variety of benches and squat racks. 3 sets of dumbbells, low to heavyweight kettlebells. Large, clean locker rooms and bathrooms. Respectful crowd. Can get super busy on Mondays but most other days you can find your machine or weights without much of a wait, if any at all. Close to the widest variety of machines and equipment I've seen at a gym with double sets of the more commonly used equipment.
Vilma Laurel
1 year ago
Wanted to love this gym. It's clean, beautiful, spacious! Brittany, the body balance instructor is fantastic. Needed a new home when my Burnet 183 location closed. I use a 35# bar which has always been available at other gyms I worked at. I called ahead and a female told me they had one. When I arrived a female couldn't locate it or had any idea about it. Ok. I went to the power rack to squat and some rude jerk wanted me to move it along! He asked how many sets I had like that is the rudest gym etiquette EVER! You just wait your turn! He conveyed to me I was holding on to the equipment and that was a no no in this community. He had no idea how long I had been there but he felt entitled to give me attitude so I gave him what for. This is an overall unfriendly gym. When I went to the front and told the woman she claimed, 'That's not one of our regular members.' Really? How would you know who it was?! I have found a friendly Gold's that ordered a 35# bar for me and that is where I will work out. What a shame.
Phil Sidari
1 year ago
Large open gym with well maintained floor, machines and weights. Also includes a pool, cardio cinema and group fitness room.
B Letap
1 year ago
DO NOT DO BUSINESS WITH GOLDS! I called to cancel my membership. A few months later, I received a call from the gym saying I'm behind on my payment. I told them again, I cancelled my membership. Now I'm receiving repeated debt collection calls for a $90 bill. I'm not sure what their angle is and why they're harassing me but it seems so scammy! DO NOT DO BUSINESS WITH THEM!
Mitchell Glass
1 year ago
I asked when sauna going to be fixed to front des. They tell if I don't like it go to another gym..real nice. Let's see you took away pool and now no sauna. Then garbage customer service. What kind of nonsense is this? A business that wants to chase away customers because they don't care as long as the people who pay and don't show are your Corée business model.
Byron Wright Jr.
1 year ago
Had to start going here because my home gym of Golds Austin North ended up closing but I am glad that I did. It’s a great place to workout and the people that work here are nice. They have all the equipment that you need for a workout and everything is always clean. No complaints, only good things that I have experienced so far. Keep up the great work.
INEEDUBTS
1 year ago
Unprofessional staff. A man Allen has instigated conflict between my boyfriend and I, and another couple over a squat rack. SQUAT RACK!? Bro, the gym is a place to work out whenever you please, for however long you please. We already politely told the couple that we just started working out on the squat rack, and they decided to tell Allen, one of the employees here, to tell us to get off the squat rack because they didn't like waiting. Then Allen proceeded to harass my boyfriend who was resting between sets to get off the squat rack, and would not leave. I then decided to pull two other staff members to resolve the issue, and they told Allen to leave us alone. Even AFTER they told Allen to leave, he came back and scoffed at my boyfriend for no reason while he was in the middle of his set. The situation continued even while the couple was leaving, and Allen was laughing as they continued to complain to him, instead of acting like adults and talking to me directly. Allen was no help, and was completely unprofessional in how he handled the situation.
nimish parikh
1 year ago
Really good gym with lots of equipment to work with. Friendly staff and decent crowd cleaning equip after workout.
BonsaiBroz
1 year ago
Hands down the BEST gym I’ve been to yet. Needed a solid personal trainer to learn how to work out more effectively and was recommended to Jacob! 12/10 trainer by far. He has the expertise to make you actually enjoy the workout with funny conversations but make sure you’re getting the absolute MOST out of your training time together. Been working out with him 4 times a week for almost 3 months and I’ve lost 15 pounds, gained ALOT of muscle, and actually have an idea what I’m supposed to do while I’m in there 😂 HIGHLY recommend hiring him.Front desk staff are awesome as well! Emily is super nice and welcoming every time I’ve been in and puts you in a good mood the minute you walk in! John was the first person I met at the gym and he remembers every detail of our conversations and checks up on our progress which is awesome.Not TOO busy of a location so you don’t have to fight for a machine or a squat rack but genuinely a great place to workout in I highly recommend it
Evelyn Murphy
1 year ago
Brittany always delivers a great body pump class!!