Gold's Gym Austin Anderson Arbor

Modern and clean! Great layout of equipment and the staff is available and walks the floor! I would definitely recommend! And this is coming from a guy that has visited at least 8 golds gyms between Jupiter Florida, San Antonio and Austin Texas.

A good home away from home while visiting from RI. This gym is really nice inside and super clean. The ggx room has some really nice lighting and I can really appreciate the Les mills steps and body pump equipment. The sound system in there definitely needs to be updated unfortunately.

Ive been to probably 100 different Golds around the country and this one as Golds go is top notch. Very clean, friendly staff good people. Plenty of equipment to keep my workoufs diverse and changing and very well maintained equipment. It takes a lot to run a gym this size and the staff here does a great job.

For a golds this one isn't bad. Even though not open 24 hours. Decently clean and most the stuff works. It's not very prganized though

Clearly people who are complaining in their reviews about Gold's - don't go to the gym often. The rate is awesome and if you are really hitting the gym everyday- this one is nice, clean, and has everything you need.

Poor!!!!Poor!!! costumer service...I was late last night with my son with a corporate pass that needed to be changed for a week pass until they got us on their system.......(They told me it will take a week)...The girl in front desk did not find me on her computer and did not know how to help me and my son to work out for the night...At this moment a personal trainer came in(with no name tag) and help the girl at the front desk telling me that If I was not in the system I had to live my son at the lobby and talk to a manager the next day to try to fix the problem..I was very upset thru all the situation because they stop my wife twice during the week for 20 min because they did not got a 7 day pass and were going in with the corporate pass...After all this they did not stop to think how to help me fix the situation to let me and my son work out for the night;then a sales person with the name of anthony ryan came in to pretty much kick me out of the gym for been loud at the front desk....I was not patient and got upset really fast because in a week ,they stop my family 3 times and made them miss yoga class and other class..I was following information from my company and the gym what to do and was just causing my family trouble..I only wanted people to listen and care to do their job as a costumer service personal...I work doing costumer service for 20 years and I do everything I can to live the costumers with the best impression of our service and I saw no interest for this employes to go out of their way to do so ..I am going to take this to the regional manager for the Austin area because people need to be train to help costumers the best possible and I did not see it at all..Hated to do this in front of my son!!! Poor costumer service!!!!

Solid gym, but as the building and equipment gets older; more and more things are breaking and in need of repair. It's seems the cardio cinema is always closed or under repair. Good kids club. Solid trainers. Overall just your average gym.

This is by far my favorite Gold's Gym location. It's very clean and well-run, and I'm a huge fan of the cardio-cinema. Spending an hour on the elliptical or treadmill goes tons faster when you get to watch a movie at the same time.

This particular Gold’s Gym, Anderson Arbor in Austin, is still relatively new, with a lot of good equipment, but the club needs a new general manager who has strong interpersonal skills, or in the alternative, the club’s current general manager, Nahum Brown, should receive some training on how to effectively communicate in a positive way with members.On a recent occasion, I knocked on Brown’s door and entered. I asked him if Gold’s would add more TV channels to the screens on the treadmills and noted that 24 Hour Fitness, a major competitor, offers many more channels to its members. Brown said the company did not want to add more channels. He told me I should go to some other gym if I didn’t like Gold’s. He did not make eye contact with me during my visit and continued to stare at his computer and papers on his desk, so I asked him to please look at me while talking. Brown responded that I was interrupting him and twice yelled at me to get out of his office. He said that if I needed to see him again, I should first knock on his door. I told him I did knock; he just wasn’t listening.I recognize that a manager’s job is never easy, but Brown's behavior was unprofessional, disrespectful, shocking and outright insulting. I'm amazed that the company thinks he is qualified for his position as general manager of the gym.Further, a manager should never encourage a member to go elsewhere, and a manager should never yell at a member, especially with an inappropriate message, as was the case in my brief 2-3 minute conversation with Brown.Gold’s is a business that should make members feel welcome, and its managers should always be receptive to members’ suggestions.In contrast to Brown, during a visit to the Gold’s Gym on Crossroad Blvd. in San Antonio, I talked with that club’s general manager, Daniel Baca, who was open, friendly and courteous. He said he welcomed in-person member suggestions and said he makes the rounds on the gym floor to touch base with members. Baca’s approach is what we need at the Anderson Arbor gym in Austin.The Anderson Arbor gym has some good people, despite my experience with Brown. Among them is Alfredo Perez, who always has a pleasant smile and friendly demeanor. Perez should be promoted.

Everything I could want in a gym. The staff is friendly and leaves you alone, reliable wifi, and plenty of well maintained and different machines.