Gold's Gym Austin Anderson Arbor provides a well-rounded fitness experience with a variety of equipment and classes. The welcoming environment and helpful staff ensure that members feel comfortable while working towards their fitness goals. Renowned for its cleanliness, this gym is beloved by many, although some feel it's going downhill in terms of maintenance and customer service.
This location features amenities like a sauna and cardio cinema, though it experiences crowding during peak hours. Despite some issues with equipment maintenance and financial transactions, many members find value in its offerings and friendly atmosphere.
Pros:
- Friendly and welcoming staff
- Clean facilities
- Variety of equipment and classes
- Helpful and knowledgeable trainers
- Cardio cinema available
- Good environment and energy
- Open and spacious layout
- Available sauna
- Effective handling of equipment repairs
- Generally not crowded outside peak hours
Cons:
- Issues with some equipment maintenance
- Problems with membership cancellations
- Crowded during peak hours
Location / Contact
- Address: 13435 US-183 Hwy, Austin, TX 78750, United States
- Phone:+1 512-257-0415
- Website:goldsgym.com
Rating Stats
Reviews (123)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 123 reviews.
The address is: 13435 US-183 Hwy, Austin, TX 78750, United States .
The contact number is +1 512-257-0415
This service is listed under Gym .
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Timon Lim
2 years ago
Usually busy around 5pm till 8pm
Ken Jones
2 years ago
Visited with a friend. Clean, good equipment, generally a great workout environment.
Pedro Navarro
2 years ago
Still sad at change of management and the going away of all swimming pools and hot tubs. About 20% of guests wearing masks today
Tani Barr
2 years ago
My son and I toured a few gyms before joining. This was definitely the friendliest and most helpful - thanks to Jacob!
Ricardo Vander Nat
2 years ago
It's a no frills gym. Just the right balance of machines and weights. It's perfect for what I need and expect from Golds Gym.
Brian Walden
2 years ago
Blanca was very nice and courteous at the front desk. The equipment is awesome and the gym is very clean
Matt Orozco
2 years ago
Not sure who hired the guy at night (with long hair and a beard on the night shift) .. ive never seen anyone so confident about not knowing anything about where he works.. I was told to come between 2and 4 to another day to have my questions answered after he shrugged his shoulders and told me he has no idea what I’m talking about.. .. not to mention how rude this dude is, why is he employed?? To stand around and tell people to come back later?
Katherine Lamb
2 years ago
Don't sign up with Gold's Gym during COVID. They still charged people during mandatory lockdowns, and they refused to let me pause my membership because I'm high risk and couldn't come back in person. Not only that, but customer service never responded to my 7 SEVEN emails and FIFTEEN calls. Finally, they agreed to cancel my contract, and it appeared that the ordeal was over. Then, I got a letter from a debt collection agency from Gold's, for fees they never disclosed in their last email to me. Do not sign up with them. They are an absolutely terrible company.
Hanna Muir
2 years ago
I joined this gym to access a variety of fitness classes and discovered within a week that the classes weren’t good. When I went in to cancel my membership after a week they said I would have to pay another entire month three weeks from now despite their “no contract” advertising and now I’m out $90 for a week of bad fitness classes. Don’t recommend.
Vijai Baskar
2 years ago
I've been going to gold's for 5 years now and this club refused to let me in because of some billing error on their part. I had even notified them multiple times about them not having the correct card on file and they seemed to have updated it every time only for them to later realize that it hadn't been updated. There was no manager at the time and the front desk staff was extremely rude. Surprising how an international brand doesn't have proper training for their customer facing end.