Planet Fitness at 7333 W Thomas Rd, Phoenix, AZ, offers an affordable and convenient gym experience. It operates 24 hours on weekdays, making it easy to fit workouts into any schedule. Members praise the friendly and helpful staff, the variety of equipment, and the cleanliness of the gym. The Black Card membership provides additional perks like massage chairs and tanning beds. However, some members have reported issues with equipment maintenance and cleanliness in certain areas. Despite this, it remains a popular choice for budget-conscious fitness enthusiasts.
Pros:
- Affordable membership options
- Open 24 hours on weekdays
- Friendly and helpful staff
- Wide variety of equipment
- Perks with Black Card membership
- Judgment-free and positive environment
- Flexible hours fit any schedule
- Clean facilities
- Good for beginners
- Free personal trainer appointments
Cons:
- Occasional equipment maintenance issues
- Inconsistent cleanliness in some areas
- Staff availability and attentiveness can vary
Location / Contact
- Address: Located In The Center Behind Chase Bank, 7333 W Thomas Rd #78, Phoenix, AZ 85033, United States
- Phone:+1 623-344-0600
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 110 reviews.
The address is: Located In The Center Behind Chase Bank, 7333 W Thomas Rd #78, Phoenix, AZ 85033, United States .
The contact number is +1 623-344-0600
This service is listed under Gym .
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D J
2 years ago
So space is not really sectioned for social distancing, it's up to you. As well as cleaning the equipment. I have never seen any associates cleaning equipment. They stay at front desk, but do wear masks and are very helpful. As I have been avoiding gyms for the past year, this was not what I was expecting in my return.
Audreana Bloodsaw
2 years ago
I love going to this location the staff are young and they don’t always replace paper towels or fill up the soap dispenser in the ladies locker room. It’s always clean. A lot of people come in and no one is at the front desk some times. I scan my bar code and keep it pushing. I go there every single day almost and I guess it depends on how they are feeling they will literally look at you go out your to another station for paper towels 🧻 the men will walk over and replace it but the women just stand there. It’s really laid back until the manager gets there at 8:30 or 9 they all get ready to actually work when she’s on her way there and I’ve seen how things are first hand before she gets there and when she arrives.
A A
2 years ago
I just went into the facility to do a tour and I spoke with Chris. He said he's fairly new there but I couldn't tell. He was very knowledgeable. He was so full of positive energy and encouragement. He showed me all of the workout equipment, explained everything to me and also explained how the memberships worked. I really appreciated that he wasn't pushy and allowed me as a customer to make the best decisions that work for me. After visiting several other gyms in the area I'll definitely be signing up at this PF location. Just great vibes, extremely clean facility and friendly employees. It really does feel like a judgment free zone and that's awesome! I just had to give him my props and the credit he deserves. Thanks again!
Sarah Balboa
3 years ago
I have gone to other Planet Fitness locations and I know each one is set up differently but this location is so dirty. The machines are dirty and the free weights and including the bathroom facilities. The shower curtains were missing the hooks to stay closed on the side, the water was cold. I would not suggest this location
Anthony Arce
3 years ago
Unfortunately, I’m giving the gym a 3 mainly because of the attitude of location manager Charlie. While at the gym today I did not observe any staff members cleaning the gym during my workout. Not a single one.Now, I understand being short staffed but today there was one man at the front desk. His name is Chris and he was awesome.During my work out today there was a member in the stretch area talking on his phone and NOT wearing a mask. This went on for about 20 minutes. No staff members to enforce gym and COVID policy.Because of this and not observing anyone cleaning the gym I decided to call so that I could understand why this happened.Charlie said he was aware of this and that the location is short staffed and he was interviewing applicants. I suggested that he could have possibly managed his schedule better because of failure to uphold the gyms COVID practices. I let him know that I’m addition to the guy on the cell phone not wearing a mask that a few of the cleaning stations did not have enough paper towels available and that these stations should ALWAYS be kept up with available items and this is NOT the time to become sloppy with maintaining at least the appearance and perception of adhering to health guidance.Charlie shared very little sense of urgency. He told me it seems like you (me) just want to tell me how to run his store. This Charlie dude, lacks the empathy and concern that so many people are feeling. We want a place to workout. I want a place to workout. I also want to hold the gym employees and guests accountable for adhering to these policies just as I am. I hold myself accountable.I’ve contacted the CEO Office, Chris Rouden. The attitude needs improvement
Victoria Jameson
3 years ago
Sherie is a great morning manager. Ive been trying out the gym all month long and finally got my very own black membership with her. Every question I had she knew the answer. Shes well spoken and really cares about her job and herself. Its good to see people with good attitudes and spirits!!! Love my gym ♥️♥️♥️🎶🎶 …
Aiazbek Mustakov
3 years ago
Always good training session. Thank you planet fitness for easy and free passes around the country.
JC Espinoza
3 years ago
Usual A+ experience I have at every PF I've trained at , this one has been the biggest and nicest overall quality facility I've visited amongst PF. Best Gym Locker/Restrooms I've ever seen Haha
Jason West
4 years ago
Good gym. Convenient location and friendly atmosphere
Missy Cervantez
4 years ago
The employees here are so welcoming & helpful! I’m barely a few months into my weight loss journey and going to PF where I feel like I’m not being judged as soon as I walk in makes it a bit easier to even want to go to the gym 😊 …