single listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing image

Planet Fitness at 7333 W Thomas Rd, Phoenix, AZ, offers an affordable and convenient gym experience. It operates 24 hours on weekdays, making it easy to fit workouts into any schedule. Members praise the friendly and helpful staff, the variety of equipment, and the cleanliness of the gym. The Black Card membership provides additional perks like massage chairs and tanning beds. However, some members have reported issues with equipment maintenance and cleanliness in certain areas. Despite this, it remains a popular choice for budget-conscious fitness enthusiasts.

Pros:

  • Affordable membership options
  • Open 24 hours on weekdays
  • Friendly and helpful staff
  • Wide variety of equipment
  • Perks with Black Card membership
  • Judgment-free and positive environment
  • Flexible hours fit any schedule
  • Clean facilities
  • Good for beginners
  • Free personal trainer appointments

Cons:

  • Occasional equipment maintenance issues
  • Inconsistent cleanliness in some areas
  • Staff availability and attentiveness can vary

Location / Contact

Rating Stats

4.3

out of 5.0

19 reviews
5.0
8 reviews
4.0
9 reviews
3.0
15 reviews
2.0
59 reviews
1.0

Reviews (110)

author-img

I had a membership. I could go everyday. You have support that will help you with a routine. If you have medical issues. Let them now. They will help you with a routine that will fit you. Just remember they are not doctors. They don't claim to be.

author-img

Pathetic ever service and they just do not bother for their members. Except of machines and other things, i just come straight forward. From a month i took membership and just came 2 times before 21st December 2018. I scanned my card and straight go to lockers room. I put my backpack in a locker which bring my laptop worth 1800$, my iphone 7plus, my 1TB external hard drive as well as some cash and locked my locker with a lock and went for a gym. After about 40mins i went to my locker and shocked to see that there was no lock or a bag inside my locker. I told there staff, and asked to pull up the cameras but they denied to pull up the cameras and told me to come on 26th after long 5 days to have a look of visuals as their manager was on leave. I called 911 and cops did all their basic formalities and provide me case number and asked me to visit on 26th. Not even their security is bad but their staff is also involved in this. When i entered the gym, there were two staff members at counter and when it all happened only one female who refused to go in men locker room. If they pulled up the cameras on the same time, than we will came to know that who left the premises in that 40mins and who went to locker room and came back with my backpack or any other stuff in which he hide my bag and belongings. My laptop kept my very important data and that is also secured one. I kust wish that i got my bag back. Or i will take this caseto the court. Its a matter of security. And what a cheap service they are providing in the name of security or why the put cameras? NEVER EVER RECOMMEND THIS PLACE to anyone. POOR SECURITY for their members. And above all they are least bothered that they gave metime of 5 days to pull up the cameras. I just wish that they gave my bag and belongings back to me...

author-img

I love this place. $10 bucks a month and a Free Trainer! No lunks allowed. No judgment. This is such a nice place and everyone just minds their own business. This is a place i don't feel ashamed to work out at. Thank You Planet Fitness!!

author-img

The people at the front desk are not kind by any means Rude for sure there is a couple nice ones!! They don't monitor to make sure people are following rules , I don't like listening to someone else's conversation about whatever they did with lisa last night ,they never walk around to check equipment or if the place is clean they hide behind the counter stand around wail being so disrespectful when someone needs help !! The staff messed up We had asked them to change accounts we gave all the information to the new account they were supposed to delet the old one but they never deleted are old account so it ended up costing my husband and I 100$ cause we were no longer using the account thats why we had asked them to delet it , we got every excuse on why this happened you think that they would own up to the mistake and try and make it right but they didn't if they would have just owned up I would be complaining now the management was no help either I recorded all of our encounters wail trying to resolve this and its sad on how they conducted their self from managment to Brandon SHAME on you !!

author-img

This is my gym! I love it here! The live up to the hype! There is no judgement there, people are usually friendly and dont hold up machines/stations. The fee they say you pay monthly will be EXACTLY that! And you dont pay the monthly matinance fee until after 2 to 3 months so it's not all when you sign up! Peak hours (mainly afternoon until 9pm) is usually packed so come before or after if your trying to get to all the equipment easily. Other than that it's an awesome place to be! My main man over there is Anthony Coffin! (Yes! That's his REAL name) he has an awesome personality and very professional.

author-img

If I could do more then 5 stars I would.Worked with Nicholas, wonderful employee.He helped out my husben with member cancellation and was extremely helpful and professional. He answered additional questions that I had about my membership do to us relocating.Also helped me with purchase of a tanning lotion, let me take my time reading the bottle and did not rush me at all and I really appreciated that.Thank you to Planet Fitness for a wonderful experience and especially a big thank you to Nicholas for helping us.

author-img

I am very happy with my membership at Planet Fitness. I have the Black Card Membership so I get to use the water massager and I can bring a guest anytime I want. And it's only $20 a month. This gym is always clean and the staff is always friendly.

author-img

Chill environment to come and work out without any body to bug you. Best time to come is at 8pm as the machines are mostly empty and gives people personal space. Areas are usually clean and staff is cool

author-img

I've always patronized the facilities of Planet Fitness either as a guest or as a paying member and there has never been a bad experience. Ever. Besides being a great gym to visit and work out in , it's base, color (Purple) is calming for me...mostly because I'm an Aquarius born in February...and my birthstone is amethyst. (Too much info...I know, but hopefully it conveyed to you that its a beautiful place to be...especially when you want to change the way you feel about your health.)

author-img

Employees are friendly, gym is clean and smells good. Restrooms are clean. I never went to a gym because I though people will stared at you. But definitely the feeling is better than I though.you can feel a good atmosphere.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.3-star.

This business has 110 reviews.

The address is: Located In The Center Behind Chase Bank, 7333 W Thomas Rd #78, Phoenix, AZ 85033, United States .

The contact number is +1 623-344-0600

This service is listed under Gym .

Add a Review

Your email address will not be published. Required fields are marked *

Rate this business! *
Add Photos