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Planet Fitness at 7333 W Thomas Rd, Phoenix, AZ, offers an affordable and convenient gym experience. It operates 24 hours on weekdays, making it easy to fit workouts into any schedule. Members praise the friendly and helpful staff, the variety of equipment, and the cleanliness of the gym. The Black Card membership provides additional perks like massage chairs and tanning beds. However, some members have reported issues with equipment maintenance and cleanliness in certain areas. Despite this, it remains a popular choice for budget-conscious fitness enthusiasts.

Pros:

  • Affordable membership options
  • Open 24 hours on weekdays
  • Friendly and helpful staff
  • Wide variety of equipment
  • Perks with Black Card membership
  • Judgment-free and positive environment
  • Flexible hours fit any schedule
  • Clean facilities
  • Good for beginners
  • Free personal trainer appointments

Cons:

  • Occasional equipment maintenance issues
  • Inconsistent cleanliness in some areas
  • Staff availability and attentiveness can vary

Location / Contact

Rating Stats

4.3

out of 5.0

59 reviews
5.0
15 reviews
4.0
19 reviews
3.0
9 reviews
2.0
8 reviews
1.0

Reviews (110)

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It's a good gym for the money. Most of the staff are very friendly. The only issue I had was that it was difficult to get on the smith machine after work when I normally worked out. If they had more of those available, that would be a huge improvement.

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Love this gym great place to work out at. I've been coming to this gym for quite awhile but I do have to complaint about one of the employees she's very rude so disrespectful wish I knew her name.If your treated awful well checking in your workout goes down the hill not going to this gym anymore thanks to her she's awful and no one should have to deal with a attitude don't know if she's like this to everyone but I don't want nor do I like being treated like I'm not welcomed.Thanks planet fitness for the 2year's.

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It's a great place to come and loose your desired weight. Personal trainers are optional but if you need help the staff is great with helping. They keep it very clean. Well worth the $10/month. Before this I would run outside at night because I got off to late and could afford the other gyms. There's no difference in work out equipment.

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The staff are always kind and helpful. There's a variety of equipment in there; for $10-20 a month, that's really good. If you're somewhat intimidated to go, don't be. The environment is pretty calm. It's an excellent place for beginners. Even when it's packed, everyone is just focusing on their workout for the most part. I have no complaints except for a recent one where they snapped the lock from my locker because I guess you're not allowed to leave it there; however, nobody told me that beforehand. That was pretty disappointing.

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What's not to like? A giant warehouse basically with loads of machines and free weights? Reading some of these other comments, all gyms are going to be crowded during rush hour. That's just how it is. If you're training for Mr Olympia this is probably not the place for you.

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I like that its open 24 hours a day, i'm a student and work a full time job during the day so its really convinient for me to be a member of a gym where i can go and get my workout without having to worry that it'll close on me. The staff are always friendly and acknowledged me whenever i go. I see absolutely nothing wrong with the kind of service they provide. However the only thing that kept me from rating it a 5 star was their updated policy about having your guest being older than 16 to go workout. I believe the age requirement used to be 13 or older if i'm not mistaken. I always used to take my brother (he is 15) as my workout partner and last time i was there he wasn't able to go workout with me so i just had to leave. Now i'm seriously considering cancelling my membership and looking for another place that will allow him to go in with me. I wish it weren't like that, planet fitness was definitely worth it and not too mention that it was really convinient being able to workout at other locations too. If they only changed the policy it would great and i wouldn't have to worry about moving somewhere else.

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Very upset with the fact that my year membership with them could have been cancelled in January and I was also not informed when my contract was up in March either. They just kept charging me every month without letting me know. I finally called in May, wondering if maybe my contract was until May not March and they said "no, your contract was up in March but could have been canceled as early as January". So they have been charging me every month since then. I also got charged an annual fee and could not have it refunded. I haven't been to the gym in about 8 months due to moving up north. sweet! Thanks planet Fitness for being so helpful! Never referring a friend here!!!

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Don't come during peak times if you want Wi-Fi, that should be obvious so I don't know why people are complaining. They have plenty of cardio machines but weights are lacking in variety. I wish they'd get a few more cable machines, along with bench/squat racks. Overall pretty good though. I haven't had any complaints about the staff as of yet.

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great gym!! no judgment!! all body types and a dress code :) won't see booty shorts and bra tops here :) put in place so all body types feel welcomed. nice staff and VERY CLEAN! great equipment, great layout. love the 30 min workout section. massage chairs. hydro beds (water massage) tanning beds stand up and lay down. and red light therapy (Google it it's amazing) if you go during slow times and take a class sometimes you get the trainer all to yourself. always can get w a trainer for free tips and workout routines. can't say enough about this gym. only reason I stopped going is cuz I moved too far west and there isn't one by me :( hopefully someday one will come to buckeye. I'll be first in line :)

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Decent, not great. Almost every time the employees only give me minimal attention. Smiles are rare. They aren't bad, they just aren't very good. Equipment is great. If one needs to go to an inexpensive place open 24 hours and this is the closest location, then do it. It will be okay, but if you are closer to any other Planet Fitness, give them a try and see if you find one where you are made to feel more welcome.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.3-star.

This business has 110 reviews.

The address is: Located In The Center Behind Chase Bank, 7333 W Thomas Rd #78, Phoenix, AZ 85033, United States .

The contact number is +1 623-344-0600

This service is listed under Gym .

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