Crunch Fitness - Timonium

Price is decent for what you’re getting but upkeep of the gym has been subpar with dust everywhere and the cancellation policy is overly complicated.

Not sure what’s going on here. Used to love this gym, been a member for 3 years. But lately the bathrooms have been filthy- I actually recoiled last week from the urinals in the men’s room, they were shockingly dirty. Paper towels and cleaning disinfectant in the weight rooms used to be plentiful, now they’re always out. To top it off my GF paid for personal training but her trainers were fired- there’s a ton of turnover at this gym- and now she can’t get her $$$ back…she was told she had to choose another trainer, none of which look like they know what they’re doing. We are looking for a new gym. 1 star because the equipment is solid.

The gym is clean, but what I like most is the classes and the hydromassage beds.

You guys need to expand. M-f there are lines to get a bench or equipment between 4-830. Never used to be like this. Not good

Definitely not going back. Front desk is very inappropriate and. No customer service at all. Manager was rude and I walked in and waited for like 15 mins. And after waiting front desk had very little knowledge of what I was looking for. All they kept talk about was personal problems. I even overheard them talking about how their corporate manager ashin is sleeping with all their managers . It’s Very unprofessional will not be returning. Gym is a place to work out stress free not to gossip!

Front desk staff, personal trainers, and management are horrendous. Cancellation is nearly impossible. It seems they have a new "Acting Manager" every month who works approximately 1-2 hours 3 or 4 days a week. It's unfortunate because the gym itself and the equipment are excellent. Highly recommend any other gym in the area with better and more supportive staff.

Crunch Timonium is great! There's an inclusive atmosphere and the staff are always ready to meet my needs. Dominic was great with showing me everything the facility has to offer along with the great price!

Dominic Thompson is a great trainer and patient. Gave some great tips for me as a beginner. I really felt empowered when I left. Definitely will be returning.

I joined Crunch Canton about a year ago and was excited when this location opened- I love that my trainer Jerell is flexible with training options and times and coming here for some sessions is a great change of scenery.

Used to be a great gym until some fool named Marcus came in. He fired all the good employees/managers and he ruined the vibe of the gym. Great work, I cancelled my membership