Crunch Fitness - Timonium offers a spacious and well-equipped workout environment with a variety of fitness options, including classes and personal training. Located at 1920 York Rd, Timonium, MD, this gym operates on extended hours, making it convenient for early birds and night owls alike. Patrons have commended the cleanliness and friendly staff, highlighting trainers who provide supportive and motivational workouts.
However, frequent complaints about poor maintenance and unprofessional management indicate inconsistent service quality. Many members have had issues with the cancellation policy and customer service, which has led to frustration and dissatisfaction. The gym has potential, but improvements are necessary in key areas.
Pros:
- Spacious and well-equipped.
- Convenient extended hours.
- Friendly and supportive trainers.
- Diverse range of fitness classes.
- Clean and well-maintained equipment.
- Good location with ample parking.
- Offers child care services.
- Affordable membership options.
- Inclusive atmosphere for all ages.
- Positive experiences with specific trainers.
Cons:
- Inconsistent maintenance and cleanliness.
- Difficult cancellation process.
- Unprofessional management and high staff turnover.
Location / Contact
- Address: 1920 York Rd, Timonium, MD 21093, United States
- Phone:+1 410-914-1001
- Email:[email protected]
- Website:crunch.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.9-star.
This business has 60 reviews.
The address is: 1920 York Rd, Timonium, MD 21093, United States .
The contact number is +1 410-914-1001
This service is listed under Gym .
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Dashawn Newbill
3 years ago
Emanuel Holley is an awesome employee!!! Every time I come in he’s always there giving excellent customer service. He’s super cool, super chill, and went above and beyond to help find my missing wallet one time. Idk who needs to hear this but GIVE HIM A RAISE THAT MAN BE WORKING!
Christian Santos
3 years ago
Best gym there is! Super friendly environment and had the best equipment there is. Love it here. Definitely would recommend to anyone looking for a great place to workout.
Emma Pompilio
3 years ago
So happy this gym opened in the County! The facility is huge and nicely kept, and the staff is super friendly! I did the StrongHIIT class with Heather this morning and it was awesome!
Harrison Oldaker
3 years ago
AMAZING GYM!!! Been going there for YEARS in the richmond Virginia area and I just moved to towson! I am so incredibly excited that I'll have one here too!!! You WILL NOT find a better gym for the price!!
Matt Luterman
3 years ago
Emanuel and Vanessa were very polite and helpful while giving me information on the gym. I’m very impressed and am looking forward to getting a membership.
rebecca warns
3 years ago
great gym with even greater people! has everything you need to reach your goals and then some. everyone who I have come in contact with has been extremely helpful, professional, and kind.
Andrew Lowrey
3 years ago
Arrive at 5am Chrissy is always there to greet me, Love her, have a great personal trainer AubreyVery happy since i switched over from Retro
David Dawson
3 years ago
Emanuel and Olivia are awesome staff members. They’re both easy to talk to and very helpful. My 5 year old son is very fond of Olivia and when I go to drop him off or pick him up it seems like the rest of the kids are too. She’s very encouraging whenever you tell her about your workouts or progress. Emanuel is my guy! He does a great job of facilitating. Every time I see him he’s helping either a member or soon to be member with a tour or a question. I’ve tried to maintain 4-5 day a week workouts and every time I go he’s there. The guy works hard and if I didn’t know any better I’d think he was the GM because of the level of professionalism he has.
Scott Garrison
3 years ago
Clean, safe, well spaced, and very well equipped. I see employees cleaning any time I'm there and the facility is wonderful. Matrix and Hoist equipment are some of the best in the industry for a commercial setting and I can tell no expense was spared. Definitely worth the monthly fee.
Jeff Sanchez
3 years ago
I love crunch! It actually help me push myself to achieve my goal. The space is huge and plenty of new machines for everyone. The only thing I dislike, is how the men’s bathroom in the morning are always out of toilet papers, they can also use cleaning in the morning, I even saw one cockroach (tiny one). Hope they would have cleaning crew that will clean the bathroom more in the morning and make sure there’s enough supplies.