Crunch Fitness - Timonium offers a spacious and well-equipped workout environment with a variety of fitness options, including classes and personal training. Located at 1920 York Rd, Timonium, MD, this gym operates on extended hours, making it convenient for early birds and night owls alike. Patrons have commended the cleanliness and friendly staff, highlighting trainers who provide supportive and motivational workouts.
However, frequent complaints about poor maintenance and unprofessional management indicate inconsistent service quality. Many members have had issues with the cancellation policy and customer service, which has led to frustration and dissatisfaction. The gym has potential, but improvements are necessary in key areas.
Pros:
- Spacious and well-equipped.
- Convenient extended hours.
- Friendly and supportive trainers.
- Diverse range of fitness classes.
- Clean and well-maintained equipment.
- Good location with ample parking.
- Offers child care services.
- Affordable membership options.
- Inclusive atmosphere for all ages.
- Positive experiences with specific trainers.
Cons:
- Inconsistent maintenance and cleanliness.
- Difficult cancellation process.
- Unprofessional management and high staff turnover.
Location / Contact
- Address: 1920 York Rd, Timonium, MD 21093, United States
- Phone:+1 410-914-1001
- Email:[email protected]
- Website:crunch.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.9-star.
This business has 60 reviews.
The address is: 1920 York Rd, Timonium, MD 21093, United States .
The contact number is +1 410-914-1001
This service is listed under Gym .
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MaryJo Kuhn
2 years ago
Very happy with this place! Convenient, clean, inclusive of all ages, and a very friendly staff. I hope they can soon offer more ride and yoga classes later in the morning - the 9:00 -9:30 range. Please!Would recommend! And considering the demographic in the Timonium area, it would be great if they participated in Silver Sneakers!
Max Price
2 years ago
Crunch Fitness is one of the most welcoming environments I’ve ever had the pleasure of becoming a part of. The people are supportive and the staff are welcoming and constantly uplifting. I’ve had the pleasure of interacting specifically with trainers DJ Blaine and Dominic Thompson who have showed me what it means to be a part of the Crunch family. Thank you crunch!!!
Peter Cho
2 years ago
DON'T MAKE THE SAME MISTAKE: The only reason I give 2 stars is because of the average facility and equipment. For $35/month, you can find better. Irrelevant for the main purpose of this review.THINGS TO KNOW WHEN SIGNING HERE:- 30 day notice requirement for cancelation- Annual fee is charged within 90 days of enrollment ( To be safe, you have a solid month to cancel without paying the annual fee )- If you're told you would have the annual fee waived, make sure to be provided a written statement proving that offer. (can't stress this enough)Summary in order:- Cancelled 2.2 months into my membership due to relocation- Still charged for the last unattended month as I was unaware of the 30 day notice of cancellation policy over the phone- Manager offered to waive the annual fee due to my circumstances- 2 weeks later, charged the annual fee regardless and once I called back, they rebuttal saying nothing can be done due to terms & conditionsWon't be advising my network of colleagues to use Crunch with their corporate wellness stipends. Please thumbs this up so others can save on their bs annual fee
Ericka V
2 years ago
Love this gym. Solomon is an awesome trainer. He is very knowledgeable, watches closely to make sure that you use the correct form and pushes you to be your best & strongest self during your workout. He answers any questions that I have and it so great to work with. I highly recommend him.
LAJOY ROBINSON
2 years ago
I absolutely love this gym! I love the kiddy corner and the ladies that watch over my daughter as I workout are amazing. The gym is always clean and there’s plenty of equipment to use. The classes are also a great way to start working on your fitness.
brody
3 years ago
Crunch fitness is a spectacular gym! Special shout out to the gym staff Vanessa and Emanuel who were able to dumplings the sign up process ti a unbelievable extent. Made me feel ready to crush the gains!
J
3 years ago
I travel a lot for work so I go to many gyms. I use crunches often in other states , areas.Had a unpleasant experience during my visit. Will use other gyms in the area from now on.3 stars because the bathroom was clean and the equipment was in good condition.
Kylie Gallagher
3 years ago
very nice gym. comes with everything you could want and more especially for such a low price compared to other gyms! staff is professional, pleasant, and helpful. very clean, especially during covid! love it here!
Douglas Nemedia
3 years ago
Fantastic customer service I called because I thought I lost my AirPods spoke to Vanessa she was so helpful and actually took the time to look for it for me. Emmanuel was helpful as well when I called back he let me know it was Vanessa I spoke to the first time I called. Keep up the good work 💪🏿🙏🏿🙌🏿 …
Donta Dunlap Jr.
3 years ago
Crunch Fitness is the best gym out today! From the family atmosphere they have to state of the art facility to the price’s for membership packages. Really a win win all the way across the board!