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Crunch Fitness - Timonium offers a spacious and well-equipped workout environment with a variety of fitness options, including classes and personal training. Located at 1920 York Rd, Timonium, MD, this gym operates on extended hours, making it convenient for early birds and night owls alike. Patrons have commended the cleanliness and friendly staff, highlighting trainers who provide supportive and motivational workouts.

However, frequent complaints about poor maintenance and unprofessional management indicate inconsistent service quality. Many members have had issues with the cancellation policy and customer service, which has led to frustration and dissatisfaction. The gym has potential, but improvements are necessary in key areas.

Pros:

  • Spacious and well-equipped.
  • Convenient extended hours.
  • Friendly and supportive trainers.
  • Diverse range of fitness classes.
  • Clean and well-maintained equipment.
  • Good location with ample parking.
  • Offers child care services.
  • Affordable membership options.
  • Inclusive atmosphere for all ages.
  • Positive experiences with specific trainers.

Cons:

  • Inconsistent maintenance and cleanliness.
  • Difficult cancellation process.
  • Unprofessional management and high staff turnover.

Location / Contact

Rating Stats

3.9

out of 5.0

19 reviews
5.0
5 reviews
4.0
5 reviews
3.0
28 reviews
2.0
3 reviews
1.0

Reviews (60)

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This is little literally the best gym in the area. There's plenty of equipment, Clean, Friendly staff that are very attentive to the customers. Dominic helped me out a lot with getting started. He's a great addition to the team. "Go Crunch Fitness- Timonium!"#GoCrunchOrGoHome😝💪

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It's a decent clean gym with a good selection of equipment compared to other gyms in the area. I'd like to see more squat racks and deadlift platforms as the current amount of 4 does not seem adequate to meet demand. The equipment can be fairly disorganized at times which makes it harder to find the things you need and more inaccessible with needed equipment being out of reach. The gym feels like it is overcrowded at times with there being no place to be without feeling like you're on top of someone else and it doesn't seem like there's any sign of that slowing down. The staff are friendly but it doesn't seem like they contribute much overall to improving people's experience at the gym. The HITT classes are pretty overbearing when you're not participating and the music seems disproportionately loud for the number of people participating in the classes. The gym reaches out occasionally for a survey via email but there doesn't seem to be any follow up if you actually complete it which is frustrating. Overall I think it's an ok gym compared to other gyms in the area with the potential to be a great gym if some areas are improved upon.

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Great gym and the staff is great! I love how clean and spacious it is here, they have every type of equipment you would need for your workout whether it be for lifting, HIIT, cardio. DJ helped set my membership up and he has been great. Super informative and helpful when it came to all questions about memberships and the facility itself. Highly recommend and highly recommend having a chat with DJ, definitely knows what he is doing/talking about!

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If I could give zero stars I would. The gym used to be full of helpful and friendly staff, however the new manager Marcus is awful. Not professional at all. He made trying to cancel the membership nearly impossible after I relocated. Look elsewhere in the area, it looks like the new Onelife Fitness opening in Hunt Valley will be awesome and have the same/better pricing with way more features.

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I absolutely love this gym! I love the kiddy corner and the ladies that watch over my daughter as I workout are amazing. The gym is always clean and there’s plenty of equipment to use. The classes are also a great way to start working on your fitness.

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Crunch Fitness is the best gym out today! From the family atmosphere they have to state of the art facility to the price’s for membership packages. Really a win win all the way across the board!

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Emanuel Holley is an awesome employee!!! Every time I come in he’s always there giving excellent customer service. He’s super cool, super chill, and went above and beyond to help find my missing wallet one time. Idk who needs to hear this but GIVE HIM A RAISE THAT MAN BE WORKING!

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Fantastic customer service I called because I thought I lost my AirPods spoke to Vanessa she was so helpful and actually took the time to look for it for me. Emmanuel was helpful as well when I called back he let me know it was Vanessa I spoke to the first time I called. Keep up the good work 💪🏿🙏🏿🙌🏿 …

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Best gym there is! Super friendly environment and had the best equipment there is. Love it here. Definitely would recommend to anyone looking for a great place to workout.

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very nice gym. comes with everything you could want and more especially for such a low price compared to other gyms! staff is professional, pleasant, and helpful. very clean, especially during covid! love it here!

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.9-star.

This business has 60 reviews.

The address is: 1920 York Rd, Timonium, MD 21093, United States .

The contact number is +1 410-914-1001

This service is listed under Gym .

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