Equinox Berkeley

I truly loved this gym for its great ambiance, state of the art equipment and amazing classes. For those of you questioning whether you should join or not, PLEASE DO!!! The facility is always clean, it smells nice, instructors are extremely professional and the front desk staff are truly amazing. I appreciate Sydney for her outstanding customer service, and I applaud her quick response to all member suggestions/concerns/inquiries. The front desk staff made sure to always foster an environment that was welcoming, safe, and comfortable. My absolute favorites were Kamya, Connie, Sierra and Emielyn, they are always ready to help you! If you are searching for a great coach who is approachable, professional, and knows what he is doing please book Coach Ian. Ian offers great insight that is science-based and that will help you reach your goals, he is also great with therapeutic approaches if you happen to have any physical limitations. The cleaning staff were also phenomenal human beings who possess a profound attention to detail and ensure the gym facility is always clean! My overall experience and impression is a 10/10. Even on its busiest days, Equinox Berkeley is never unbearably packed like other gym facilities. Sydney does an amazing job supervising and managing the gym as a whole, so if you want to join I suggest you reach out to her effective immediately! (:

Nice place to be at.

Had a good time

Friendly staff, clean facility, not sure I can ask for more in 2021.

Alll the people that work there are great lovely environment and great equipment, would definitely would recommend

Staff: 6/5Facilities: 5/5Club members: 5/5Only issue is that these weights are too heavy please help I think they're defective.

Super friendly staff, and the Equinox experience you'd expect!Except during COVID, no steam room, showers, spa.

They charged the monthly fee on November without sending any email about reopening at middle of the quarantine. Although, I am not able to workout with a mask due to my medical condition and have an evidence of my illness, and it took me more than a month to get refund after calling them 20 times!! And this month, end of April the same thing happened! They charged again even though my account is frozen. They still don’t refund the transaction. I already called them 6 times, but I always hear the same excuses like they say that the account manager is not in the office, they will call me back, but they never come back to me and I have to call them again! There is no result.... They are not professional at all! + It is not ethical for them to withdraw money from my bank account without providing information even though I explained my medical condition 6 months ago!!

I'm a new member at this gym and it hasn't been a week since I have joined. today morning 6/14/2021 around 11 am I went to Equinox Berkely to start my day with a workout and the guy at the front desk was very rude. here's what happened, As I entered the gym, the front desk guy was looking at his phone he didn't even say good morning or welcome I felt very unwelcoming environment but still, I went to talk with him because I was looking for my instructor, I was asking him questions where can I find my instructor and he was getting so annoyed, he made me felt like I was bothering him,isn't it's his job to help people who come to the gym? I believe everyone at the front desk is not like him. but if this continues I might have to cancel my membership.

Exceptionally clean gym and well maintained. Amazing membership team and reception staff. However, this gym needs to expand the footprint or place a cap on membership. Overcrowded regardless of time of day. I’ve not been able to use a squat rack since July… writing this in September. I have to travel an extra :20 to one of the SF equinox locations if i want to have a full workout uninterrupted by a wait for a station.PLEASE expand footprint or place a cap membership.