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Equinox Berkeley offers a high-end fitness experience with premium amenities and a friendly, knowledgeable staff. Located at 2600 Shattuck Ave., the gym features top-notch equipment, a variety of fitness classes, and personal training programs tailored to your needs.

Despite its luxury status, some users report issues with customer service and the cancellation process. Overall, Equinox Berkeley is ideal for those willing to invest in a comprehensive fitness and wellness package that promises a clean, well-maintained environment.

Pros:

  • Exceptional cleanliness and maintenance
  • Friendly and helpful staff
  • Wide variety of fitness classes
  • Top-tier personal trainers
  • Quality amenities including Kiehl’s toiletries
  • Convenient parking
  • Motivating and effective instructors
  • Welcoming and inclusive environment
  • Luxurious locker rooms with towels and toiletries
  • Great app for class reservations

Cons:

  • Expensive membership fees
  • Crowded during peak hours
  • Poor customer service with cancellation issues

Location / Contact

Rating Stats

3.9

out of 5.0

20 reviews
5.0
6 reviews
4.0
9 reviews
3.0
8 reviews
2.0
50 reviews
1.0

Reviews (93)

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Awesome gym. Friendly staff, quality equipment, never too busy, great locker rooms. It's expensive, but it feels well worth it.

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Great gym. The steam room is amazing. The facilities are clean. The classes are challenging. Wish they had a pool but other than that, pretty perfect.

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We showed up at this gym to get a guest pass to try it out and were told the only way we could try the gym is if we were to meet with someone and then come back a day later. When we got to the door there was a woman with black hair cleaning the door and I wasn’t sure if it was the enterance which I told her and she blatantly ignored what I was saying. Not only that but the entire staff was condescending and rude. At this point I’m not sure what’s worse, the people working there or their marketing. I’m sure this is a nice gym but it’s just another environment where I’d rather be at a gym that’s cheaper and filled with nice people instead of the type of environment that this gym had. Lastly, they said that the only way you can sign up is for a year contract so if you’re looking for a long term commitment with terrible customer service and an okay gym filled with meek looking lifters, go ahead.

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I’m surprised to see negative reviews about the customer service and people that work at this Equinox. I notice it’s only from people that are not members at the gym. Everyone is super nice. This gym is super clean and due to its newness, never packed. It’s not the kind of gym that you feel embarrassed to be there, there are all kinds of different bodies. I love the steam room, showers and products in the changing room. My only complaint is that people often occupy machines because they are on their phones, not actually using the machine. But that is not the Gym’s fault =)

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I switched over from the Marina location to Berkeley almost a year ago and am so happy I did so. The facility and equipment are top notch but it's the staff that make it worth going to honestly. Coming from the stuffy marina gym to Berkeley was so refreshing to feel genuinely welcome. It's a place I actually want to spend time in rather than hurry and get out of. Gyms can be gross and germ infested (germaphobe here) but the cleaning staff really take care of everything so well! The locker room is always stocked and mopped and spotless. The kids room is great, it was my daughters favorite part of the day. But it's an additional fee which gets pricey if I were to bring her everyday.Overall it is expensive compared to other gyms but the membership price is worth it to me considering how immaculately clean it's kept, how relaxed and open it is, and that they provide shampoo, conditioner, body wash, lotion, tampons, pads, qtips, hairspray, deodorant, towels, chilled eucalyptus towels, facial moisturizer, hair ties and razors... 🙏🏽🙌🏽

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Efficient and clean!

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Really nice staff. They are meticulous about cleaning and it shows.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.9-star.

This business has 93 reviews.

The address is: 2600 Shattuck Ave., Berkeley, CA 94704, United States .

The contact number is +1 510-982-5076

This service is listed under Gym .

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