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Johnny's FitClub Vista is a fitness center located at 2273 S Vista Ave suite 120, Boise, ID 83705. It prides itself on providing a local gym atmosphere that is appealing for a broad clientele, including those just starting their fitness journey. The gym is notable for its accessibility, being open 24/7, which allows members to exercise any time that suits their schedule. Reviews highlight both the strengths and areas where Johnny's FitClub could improve, especially regarding customer service and management issues.

Pros:

  • Open 24/7 providing flexible workout times.
  • Convenient location at Family Center At Federal Way.
  • Personal trainers available, including praised trainer, Mark.
  • Offers a community-like atmosphere, suitable for all fitness levels.
  • Staff, including Austin and Nicholas, noted for being friendly and helpful.
  • Expansion plans to enhance the facility with more equipment and space.
  • Personalized attention and recognition of members by name.
  • Some customers have had positive billing experiences.
  • Praised for cleanliness and having necessary equipment.
  • Positive transformations noted by members with personal training.

Cons:

  • Several complaints about difficulty cancelling memberships.
  • Issues with overcharging and billing errors.
  • Customer service and management responsiveness need improvement.

Location / Contact

Rating Stats

3.8

out of 5.0

21 reviews
5.0
5 reviews
4.0
1 reviews
3.0
33 reviews
2.0
0 reviews
1.0

Reviews (60)

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I've been with Johny's for over 4 years now and never had a problem. Incredible price, all the equipment you could ask for, and a friendly small gym feel. Mark is an awesome trainer. I'm switching to the West Boise location but I'll miss these peeps at Findley.

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Johnny's fit club is a great gym for a great price. They have all the equipment you need to get into shape and built. They are 24 hours so you can work out whenever you want. But i Believe the staff leaves around 8 or 9 in the evening.

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I've been going to Johnnys for almost a year now, and so far it's been a great gym. Recently I moved to the Findlay from the overland location and the staff made the transition incredibly pleasant. I now use their babysitting services and they are very nice and work well with my kid. Also their guy Kurt is the coolest and gave me and my workout partner a ton of useful tips and encouragement. For the price you pay for it it's well worth the money and I'd recommend it to anyone looking for an easy going gym.

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I've been coming to Johnny's for 2 years now and have nothing but great things to say. I've read some of these other reviews and just get so upset because I pay $9.99 a month, and yes they have a $25 fee one time a year. But that keeps these gyms up-kept. Because you pay and don't use it, don't hurt a small business that provides everything you need for such an affordable rate. Thanks JFC for being awesome!

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Like other posters have said their customer service is terrible. Unless you plan on having a membership here for the rest of your life. DON'T DO IT!I actually enjoyed working out here and generally had no complaints for the cheap price. But due to some extenuating circumstances we needed to cancel our membership. Before this I would have considered coming back some day when we could afford it. Now, absolutely not.They can only cancel M-Th. When you absolutely can't come in during those times they still refuse to cancel over the phone, or refuse even work with you so that you can come in and sign paper work at a later time. She was incredibly rude to boot. Save yourself the hassle and pay an extra $10 for a place that can actually do what you need.

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TL;DR - Facilities are below average, customer service is wretched.I'd like to tell a story about Johnny's Fit Club. You know those gyms that are just trying to take your money, and make cancelling your membership next to impossible? This is one of those gyms.My story begins three years ago, in the summer of 2014. I signed up for a membership, and then cancelled in person within the 3 day window, as I had found another gym. I was told that my money would be refunded and no further chargers would be added, and I went on my merry way.Fast forward 6 months. I had long since left Boise, when I noticed that I was still being charged monthly dues. Well that's strange! Called up the club to get the problem rectified, and my money refunded. Spent weeks going back and forth with a sales associate (the very one who signed me up, and signed off on my cancelled membership). Turns out they had "lost" my cancellation slip. The sales associate remembered the fact that I cancelled, but was unwilling to give me a refund because Johnny's outsources their billing (this should have been a red flag from the beginning) and he couldn't get them to comply without said slip. After way more arguing than I should have had to do, I convinced the sales associate that it was still the club's responsibility. He said he would speak with the owner and get me my money back.Never heard back after this, and e-mails went unanswered. I never received a refund (including the 6 months of monthly fees) but I decided it was no longer worth the struggle, as my time is more valuable than the money they stole from me. However, the monthly fees did stop at this point.It is currently 2017, almost 3 years after my 3 days I spent as a member of Johnny's, and I am STILL getting yearly "maintenance" fees, as well as e-mails telling me my account is past due. Well that's interesting. After all, I ceased getting monthly fees, so I surely am not a member anymore, right? Wrong. The billing company says they can't do anything, and Johnny's is still is ignoring me. The saga continues.My assumption was that most people would not face the same problems, but after looking at other reviews I don't believe I am alone. Please be careful with this gym and keep your eye out for fraudulent billing.

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Don't even give a second thought to join or be a member of this gym. They will force you to pay something you didn't use. They will force you not to cancel your membership by harassing you over the phone. The manager won't talk to you when you call them. They only want your money, their service is extremely poor. Spend your money wisely with other gym in Boise. Plenty of choices, better choices.

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Customer service is non existent and most likely ran by a bunch of nuggets. They lack the professional communication skills to find a solution to either questions or concerns. No notification on late payments. I noticed that I hadn't been charged for a while so I had to email them myself to figure it out so I wouldn't get charged extra only to wait five days to hear back from them. Apparently the payments didn't go through because I needed to update my info....yet they didn't and wouldn't have emailed me to inform me. If I hadn't emailed them they would have charged me late fees. You're welcome, Fitclub staff members, for completing this simple task for you! Still waiting on day 5 for another reply through email to resolve this issue! Highly doubt you guys are that busy to the point that you can't email me back 5 days later!Please, if you are debating whether or not to get a membership at this gym...trust all of these one star reviews because they are very, very accurate. The membership may be cheaper than some of the other gyms in Boise but the facility isn't great and it costs you time and more money to cancel the membership!Lame!

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This gym is NOT good. I wouldn't give it ANY stars but google makes us give at least 1 to post a review. Boise, Idaho locations: They have old equipment, too many people crammed into a small area with no room to work out. I have been paying month to month for the past 2 years, I have used the gym approximately 20 times over the past 2 years and now that I want to cancel my membership I was informed that I have to pay a $30.00 cancellation fee for BOTH my husband and myself! What a joke....NOT impressed!

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I was a member of this ridiculous gym for almost two years. If you're looking for a gym with basic equipment, then this place is adequate. Overall, this business is a joke. The yearly fees that are supposed to go into upgrades, clearly don't. Bars are still bent because of being over-loaded with weights, or the bars are incredibly cheap. Although I had requested a year membership, I didn't pay attention to the chicken scratch "mtm" the manager put on my form, so I was assessed a cancellation fee when moving across the country. Not only was I assessed this fee, but they continued to charge my account for dues. Which clearly I'm not going to use 2200 miles away.Day one started poorly. Signed up for the consultation with a trainer. I showed up at 6am. There were several of us, in fact. The trainer NEVER showed. After waiting for nearly an hour, we left. You'd think this would have prompted me to go elsewhere, but I'm a sucker for what I think is a good deal.After going to both this gym and Axiom, I would rather pay the $19 a month for Axiom. Yes, the people working out are horrible, but their equipment is maintained and the trainers don't sit on their asses and text while they should be helping their clients since several were using poor form and were on their way to an injury. ...which I saw daily.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.8-star.

This business has 60 reviews.

The address is: 2273 S Vista Ave suite 120, Boise, ID 83705, United States .

The contact number is +1 208-809-8794

This service is listed under Fitness Center .

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