Crunch Fitness - Boise Black Eagle offers a variety of gym services aimed to cater different fitness levels and preferences. Conveniently located at 1435 S Maple Grove Rd, Boise, ID, this gym is known for its friendly staff and relaxed atmosphere. It stands out with diverse options including free-weights, machines, and personal training. Despite some mixed reviews, many patrons express long-term satisfaction and commend the value for money along with the gym's flexibility in membership options.
Pros:
- Provides a variety of fitness classes and personal training options.
- Staff are generally friendly and approachable.
- Affordable membership rates.
- Wide range of equipment including free-weights and cardio machines.
- Offers special amenities like tanning and water massage chairs.
- Not overly crowded, providing a more comfortable workout experience.
- Engaging community atmosphere enjoyed by many members.
- Extended opening hours on weekdays.
- Some employees are exceptionally helpful and respectful, especially to elderly patrons.
- Positive changes noted under new management.
Cons:
- Frequent complaints about cleanliness and maintenance of facilities.
- Issues with billing and cancellation processes have been reported.
- Some members experienced unprofessional behavior from the staff.
Location / Contact
- Address: 1435 S Maple Grove Rd, Boise, ID 83709
- Phone:(208) 376-6558
- Website:crunch.com
Rating Stats
Reviews (75)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.5-star.
This business has 75 reviews.
The address is: 1435 S Maple Grove Rd, Boise, ID 83709 .
The contact number is (208) 376-6558
This service is listed under Gym .
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ian schott
8 months ago
The staff is great.Has to be the worst Crunch in America. Always 2 machines broken, or on the verge …
Nick
8 months ago
It's a pretty solid gym. They have everything you need and more, although not necessarily everything I'd want. Full line of hammer strength machines (some of the best cable-based machines on the market imo), some really great plate-loaded …
josh rubin
8 months ago
Save your money and go elsewhere. The customer service is horrible, if anyone is ever at front desk. Manager sits on the front desk and acts like a kid hanging out to workout there. Gym is unkept, dirty, machines are old and overpriced. Go to Axiom or anywhere else. If I could give no stars I would 👎🏻👎🏻👎🏻 …
Devin Watton
8 months ago
Do not give your card information- will sign you up for contracts you didn’t sign, people urinating in sauna with no repercussions
Chris Odom
9 months ago
They lied about the pool. I was told when i signed up in February that it was being renovated and it would be open in a few weeks. Still not open, no one can say when it will open. That’s not even the worst issue, the main problem with this …
Jenny Stanley
11 months ago
I have been using this gym for 3 years now and would recommend it to anyone. It may not be the newest and fanciest gym around but the staff is fantastic, the various classes are fun, and the patrons are people of all ages and fitness levels. Their employees are always so friendly and answer all my questions with patience and expertise. I never feel like I am being judged by other people when I am there and it has a good relaxed vibe. Two thumbs up from this fitness enthusiast.
Leah Mcmanus
11 months ago
Nathan at Black Eagle is the best trainer I’ve ever had!
gary rudgers
11 months ago
Nate is an excellent trainer with clearly years of experience. I've had several trainers in the past three either under work or over work me during my sessions, but Nate continuously assesses my progress and continuous to advance me at a great pace. I highly recommend him for your next trainer!
Katelin Spenst
11 months ago
I just recently started going to the crunch off of state street. At first I liked it, but lately I’ve been noticing a lot of things that are making me rethink my membership. For starters, there are a couple employees who are rude and they just sit there all day. I have worked in the service industry and the same type of setting so I know they can’t exactly go upstairs for a long period of time. But at least clean the treadmills that are right next to the desk!! While I was running last night I noticed that there was a TON of dust in the treadmill fans that are just blowing at you. In addition, the paper towels had been out in the locker room for 2 days. And the bathroom fixtures are rusty and some of them are green? Some of the equipment barely moves because it’s so old and worn down. Definitely needs an upgrade. However, there are two girls there who are super friendly and always ask you how your day is going and don’t look like they’re bored out of their minds.
Britton Thompson
1 year ago
I just rejoined and tonight was my second visit and I’m already regretting it. It’s filthy and the locker rooms are gross/unclean. The overhear music and bass was so loud that I could hear it over my headphones turned up all the way. I asked the employee at the front desk if they could turn it down a bit. He was rude and turned the music UP. I’m not a fan of hearing the n*word over and over again set to loud rap music while working out. Very disappointing. Don’t sign up at this location.