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Johnny's FitClub Vista is a fitness center located at 2273 S Vista Ave suite 120, Boise, ID 83705. It prides itself on providing a local gym atmosphere that is appealing for a broad clientele, including those just starting their fitness journey. The gym is notable for its accessibility, being open 24/7, which allows members to exercise any time that suits their schedule. Reviews highlight both the strengths and areas where Johnny's FitClub could improve, especially regarding customer service and management issues.

Pros:

  • Open 24/7 providing flexible workout times.
  • Convenient location at Family Center At Federal Way.
  • Personal trainers available, including praised trainer, Mark.
  • Offers a community-like atmosphere, suitable for all fitness levels.
  • Staff, including Austin and Nicholas, noted for being friendly and helpful.
  • Expansion plans to enhance the facility with more equipment and space.
  • Personalized attention and recognition of members by name.
  • Some customers have had positive billing experiences.
  • Praised for cleanliness and having necessary equipment.
  • Positive transformations noted by members with personal training.

Cons:

  • Several complaints about difficulty cancelling memberships.
  • Issues with overcharging and billing errors.
  • Customer service and management responsiveness need improvement.

Location / Contact

Rating Stats

3.8

out of 5.0

21 reviews
5.0
5 reviews
4.0
1 reviews
3.0
33 reviews
2.0
0 reviews
1.0

Reviews (60)

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This gym is poorly maintained, and overpriced for what it is. The owner is rude, and told me that "customers like me" make his job hard because I told him I wasn't going to be paying to cancel a "no contract" membership after having to fight to get ahold of anyone for weeks.

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It's small but has everything you need and a good location. Has a community vibe to it rather than just another gym. Staff are helpful and membership fees are reasonable.

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Extremely limited space, small parking lot, rude owner. Used to be decent a few years ago but they've moved locations a couple times and now it's just way to many machines and too little space.Spend the extra money and go to a professional gym. Or do calisthenics and save the money altogether.UPDATE: They are trying to bill me again 6 months after I CANCELLED. Now saying that I have to A. Tell them where I live now. or B. Come into town (80 miles away) to sign some "paperwork".PLEASE don't go into business with this fallen franchise

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Edit: I cancelled my membership three months ago and they just charged me again. Looking at facebook reviews, I am not the only person who has had issues with cancelling their membership. When I called them, their main trainer Mark was just downright rude to me and referred me to an email address and said that there was nobody I could talk to about the issue and that he couldnt stop future payments. Whats up with that ? Here is my original review: Staff is friendly and helpful. Got a free training session(from Mark), that was awesome and I learned a lot. Showers, sauna, great punching bag. 24 hrs is nice for when you can’t sleep. They bribed me with a free shake to make this review.

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I’ve been going to Johnny’s for a little over a year. It’s the 5th gym membership I tried in Boise and I am so happy I found it! Prices are beyond fair, tons of equipment that is well maintained, and generally not too busy to get a hard workout in even after 5 on weekdays. The front desk staff is awesome. They are always welcoming, super helpful, and polite. I love the community I found in this gym 10/10 absolutely recommend

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Johnny’s Fitclub is by far the worst gym experience. I’ve worked in the fitness industry and worked at many gyms so I am a good judge of character when it comes to gym establishments. Their customer service is horrible. They seem to care more about a dollar than a customer. Their management is a joke and there is absolutely no leadership. They over charge you and never reimburse you. Then when you try to cancel they try to rack up charges and squeeze whatever they can out of you before you leave. We have a gym membership downtown at an amazing gym, but wanted something close to our house as well for convenience. This has been anything but convenient.

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When I signed up, I was told there was no contract. I moved several months ago and am nowhere near this gym. They refuse to cancel my account and keep trying to charge my card every month. Luckily I had to get a replacement debit card so they no longer have my financial information. The girl I talked to said that I could not cancel unless I showed her a piece of mail. I'm not going to do that. If you claim there are no contracts, I should be able to cancel anytime for whatever reason I want. I haven't been to this gym in almost 8 months and they claim that I am somehow costing them money. I was told my account would go to collections, but good luck with that. I have documented everything. Just close my account!!

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Johnny's Fitclub has been nothing but a stellar place to work out. I've been a member for more than three years and within that time I have been able to form a friendly and familiar rapport with the staff. Using the word professional would sell the Johnny's staff short, they are all fantastic individuals that are always willing to lend a hand at anytime. The sheer convenience of a 24hr gym speaks for itself. There are truly too many good things to say about the gym and the staff so I'll leave it there.

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I have gone to the Southeast Boise location for several years and wouldn't ever switch. They have everything you need in terms of equipment, the staff is always friendly and helpful, and you can't beat the price for what you get for a membership there. Highly recommend this gym.

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I am not impressed with Johnny's FitClub. I am only posting this because they have little signs all around the club asking members to post on Google.The facility has too much equipment crammed into it. I routinely trip over a piece of equipment when using a different one.The choice of equipment indicates that whoever purchased it does not understand human movement and optimum training. For example, there are two plate loaded machines for chest, one for shoulders, and one for back. There should be a push for every pull and so they are missing two machines for the upper back.The selectorized machines are just as imbalanced in selection.Much of the equipment is in terrible shape and poorly maintained. For example, both of the portable flat benches are unstable simply because they are missing screws to hold the pad down.However, the worst part, especially during this COVID-19 pandemic, is the lack of effort to keep things clean. I cannot imagine that any of the equipment has been cleaned by an employee since the dates written on them in April. There has been dirt on some of the equipment since I joined two months ago. The restrooms are consistently dirty. The floor consistently needs vacuuming.Some members wipe things down, some do not. I bet more members would wipe equipment down if they kept the cleaning towel baskets stocked - which they do not.I cancelled my membership.I received an email that they will be moving to a new clean facility with new equipment. I bet it will not remain clean and new looking for long given the lack of pride evidenced by the employees.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.8-star.

This business has 60 reviews.

The address is: 2273 S Vista Ave suite 120, Boise, ID 83705, United States .

The contact number is +1 208-809-8794

This service is listed under Fitness Center .

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