Johnny's FitClub Vista is a fitness center located at 2273 S Vista Ave suite 120, Boise, ID 83705. It prides itself on providing a local gym atmosphere that is appealing for a broad clientele, including those just starting their fitness journey. The gym is notable for its accessibility, being open 24/7, which allows members to exercise any time that suits their schedule. Reviews highlight both the strengths and areas where Johnny's FitClub could improve, especially regarding customer service and management issues.
Pros:
- Open 24/7 providing flexible workout times.
- Convenient location at Family Center At Federal Way.
- Personal trainers available, including praised trainer, Mark.
- Offers a community-like atmosphere, suitable for all fitness levels.
- Staff, including Austin and Nicholas, noted for being friendly and helpful.
- Expansion plans to enhance the facility with more equipment and space.
- Personalized attention and recognition of members by name.
- Some customers have had positive billing experiences.
- Praised for cleanliness and having necessary equipment.
- Positive transformations noted by members with personal training.
Cons:
- Several complaints about difficulty cancelling memberships.
- Issues with overcharging and billing errors.
- Customer service and management responsiveness need improvement.
Location / Contact
- Address: 2273 S Vista Ave suite 120, Boise, ID 83705, United States
- Phone:+1 208-809-8794
- Email:[email protected]
- Website:fitclubboise.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.8-star.
This business has 60 reviews.
The address is: 2273 S Vista Ave suite 120, Boise, ID 83705, United States .
The contact number is +1 208-809-8794
This service is listed under Fitness Center .
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Karen
2 years ago
They won't allow you to cancel your membership (except in person) unless you prove you've moved "out-of-state." I think (legally) you just have to prove you've moved over 25 miles away to cancel a membership without physically going in.
Enzo Santarone
2 years ago
Overall, a good gym that is made great by the staff. Particularly Mark who brings helpful guidance and knowledge for you to use in your personal fitness endeavors while also providing an environment suited to personal growth. If you want someone to actually care about your fitness goals and guide you properly through challenging and rewarding workouts schedule yourself with Mark.
Michalyn Marzocco
2 years ago
Although I enjoyed my time at Vista JFC, I am overly disappointed and frustrated about the process of canceling my membership. I moved across town, and attempted to contact the Vista location several times, including through the website. Only to find out that Austin was out of town. The first time I called Overland, my call was answered and I spoke to a lovely gal who invited me in to Overland to sign the paperwork. She stated that my cancellation request wouldn’t go through until Austin was back in town. Fast forward two weeks later, I’m being charged for my membership due to miscommunication between the two gyms or lack of management at Vista. Absolutely ridiculous. I was also charged a $40 cancellation fee, which was NEVER discussed when I signed up for a membership. I thought this was a non-contract facility?Edit: This is a month later and my account is still “Active” at Vista and they want me to come into the gym to sign a form I already signed. Just make a cancellation link on your website like every other gym in Boise.
Ace Dimaya
2 years ago
The gym is a perfect location near the Vista area, it may be small but its 24 HRS, it has enough equipment ranging from cable machines, free weights and a back room in which they are expanding and has squat racks and a dead lift platform and extra machines. In perspective think of it as home style gym just bigger. The service director "Austin" is friendly and welcoming to everyone regardless of if your new to the gym or a veteran. Very excited to see their expansion and what the future holds.
moobdooby
2 years ago
"No-contract", yet if you move 200 miles away you cannot cancel your membership? Stay away from this scam, they will continue to bill you as much as they can.There is a reason they do it through direct withdrawal, much harder to cancel payments through that. I am not going to drive to Boise JUST to cancel my account. The other option is send them a copy of a utility bill.Hello? Invasion of privacy? Why so you can send the info to your advertiser buddies? I'm really gonna have to go through my bank to cancel the fitclub's withdrawals, which is crazy.
JD Beard
2 years ago
I’ve had a membership at Johnnys Fit Club for years, and because my fiancé and I have an exciting trip to Cancun coming up we decided to call the office about a fitness trainer to get us in better shape before we go.My goal was to get an experienced trainer and not some out of shape overweight kid with a clip board like I’ve seen at other gyms. I called in and spoke with Nicholas, and explained our situation and what we were looking for. He said that he was new, but has years of fitness training and experience. I reluctantly agreed to meet with him, fully expecting to have to politely ask for another trainer with a proven track record.However, Nick surprised us! Not only was he energized to get us started and hit our goals, but this young man was in excellent shape himself! That’s important to me, I don’t take investment advice from broke people and I expect my physical trainer to be physically fit. Nick had us do an In Fit body composition at our first meeting and laid out a path to our goals. We started out at about 70% as my fiancé and I have been out of the gym awhile, but 4 weeks in we are going hard and crushing our goals with Nick’s coaching and training. Very impressed with this young man, I think he will go far!
Bailee Owens
2 years ago
Vista fit club is a great a gym! Everyone is super nice and it’s comfortable environment. This gym is super welcoming when you’re first starting your fitness journey. I recommend joining.
Maverick D
2 years ago
It is upsetting and utterly disrespectful to see people complain about a small family owned business gym. Ive been with Johnnys for a while now and Ive seen nothing but improvements! Especially with their NEW SVC Director "Austin" , these rumors of him being rude and unprofessional is entirely untrue. He's been so nice to all NEW members signing up and keeps a good reputation with all ORIGINAL members that have been with this gym. Id have to say he's honestly increased members and kept the gym CLEAN AS EVER. As a business owner I understand how 2021 was difficult fo this industry but I can see Austin and Johnny doing their best to UPKEEP and maintain their facilities, while not caring about "sales" but more of having everyones accountability in "Commit To Be Fit" as their slogan is. I look forward to continue to support Austin and Johnny's Fit Club and what they have to offer in the future!
Cindy Browning
2 years ago
Was looking for a gym, and after checking out several places in town was getting very frustrated prices way to high, staff more set on membership than answering questions and concerns. Last gym I checked out jhonnys fit club on vista Austin gave my freind and i a tour answered my questions. And went over and above. But what impressed me the most with himself and staff was actual genuine concern and caring about you and your needs he really listened. I wasent just a membership i was a person.I was sold signed up today!! Can't wait to start my journey to better health. And the places standards for cleanliness are impressive. And didn't smell like a gym just smells clean. Thank you Austin
Joseph Corcoran
2 years ago
Moved off of federal way to Vista. I'm so glad to have them this closed to town. I've been looking for a good gym to go to and was hoping they stayed in our community. Super excited to get in shape with Johnny's FitClub!