Planet Fitness located in Starlite Center offers an affordable and welcoming environment for fitness enthusiasts of all levels. The gym is known for its clean facilities and attentive staff, creating a comfortable space for members. It operates 24/7 on weekdays and has flexible weekend hours, accommodating various schedules. While the gym is compact, it is well-equipped with modern machines and amenities like tanning beds and hydro massage.
Despite its advantages, Planet Fitness has received mixed customer service reviews. Some members faced difficulties with cancellations and inconsistent staff behavior. However, the low-cost membership and inclusive atmosphere make it a viable option for many.
Pros:
- Affordable membership fees
- Clean facilities
- Friendly staff
- 24/7 weekdays operation
- Good variety of equipment
- Hydro massage and tanning beds included
- Welcoming and judgment-free zone
- Convenient location
- Classes and personal training available
- Not crowded during non-peak hours
Cons:
- Inconsistent customer service
- Difficult cancellation process
- Dirty locker rooms and restrooms at times
Location / Contact
- Address: 8081 Brooklyn Blvd, Brooklyn Park, MN 55428, United States
- Phone:+1 763-424-4447
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 110 reviews.
The address is: 8081 Brooklyn Blvd, Brooklyn Park, MN 55428, United States .
The contact number is +1 763-424-4447
This service is listed under Gym .
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Kristin Johnson
6 years ago
This gym is okay. It's smaller than other Planet Fitness locations and less ventilated. Very poor locker room upkeep. The staff is usually friendly.
Landon Olson
6 years ago
Pros: Machines are well maintained.Cons: Not enough benches, poor upkeep of locker room/bathroom. Bad customer service.Conclusion: Would not recommend, unless there's no other gym you can go to.
Lakitsha Fly
6 years ago
It's ok the customer service sucks. They pick some of the worst times to clean the treadmills it's like you're open 24 hours you pick the busiest time to clean them that sucks for ppl who work after the gym. The ladies rest room (the toilets) could use better service it's not always clean lockers included.CLEAN THE TREADMILLS AT A BETTER TIME!!!
Alec Hansen
7 years ago
Makes my girlfriend happy which makes me happy......I have a "Black card" at the BP Planet Fitness as well as Lifetime Fitness/Athletic. There is absolutely zero comparison between Onyx level Lifetime and PF. Lifetime on that level is also exactly 5 times the price, per month, so there's that....Planet Fitness has ●old machines, that will do the job they were built to do, several years ago when they were built. ●You need something there, you bring it...shampoo, towel, locker lock, etc. ●Free, unlimited monthly tanning and hydro-bed massage. ●They sell almost anything you'd need (locks, towels, tanning lotion(no soap or shampoo though) ●No fat shaming there, which I don't really get when I go to Lifetime either but apparently PF specializes in the whole No Judgement thing. ●approx 5 shower stalls with curtains, approx 6 private changing stalls, 3 or 4 toilets, 2-3 urinals (MEN's). ●Has its peak hours and doesn't feel cramped during them, with the exception of the locker room. ●Great place to start losing weight and start building muscle and a routine.Nicer than Snap Fitness for half the price with tanning factored in. Better value than Lifetime but not nearly as nice.
Jezreel Erkkila
7 years ago
Below average PF from the equipment to the locker room and the fact that I had to wait around for 8 minutes before I even seen a employee to help me. . Below Avg I have higher expectations from other PF; not the worst but they need to step it up
Serene Adair
7 years ago
I cancelled my membership in a timely manner and even got a call stating my last payment would be taken out in March. They proceeded to keep taking money out of my account and would not give it back. Horrible customer service. LA Fitness has much better customer service and doesn't take extra money out of my account.
Kevin Kerkow
7 years ago
Clean machines,clean locker rooms, friendly staff,and great price. My only complaint is with the other members who have to Tweet every rep they do and don't observe the (cell phone use in lobby only) sign. I enjoy my membership at this fitness center.
Peter Vinge
8 years ago
After going to multiple clubs throughout my lifetime, I shopped and shopped before settling on going to Planet Fitness, and I am very glad that I did. Every member on their staff are incredibly nice and helpful. There's no pressure when working out, come as you are and focus on yourself which is how a club should be. The equipment is brand new, and there's a huge variety of machines to use and I've never once had to wait for any piece of equipment. They are open 24 hours a day and they have lockers and showers for you to use afterwards. Remember to bring your own lock for the locker room and your own towel for the shower.I can't say enough good things about this club and the Planet Fitness brand.
Xue Lee
10 years ago
Associates are welcoming and nice at first until you cancel. My experience for canceling the membership was unpleasant. Beware, the actual canceling process does not match what is stated on the terms & agreement paper that you sign off to become a member. They gave me hard time on canceling.
Rebecca Fritz Schweitzer
11 years ago
Great place to go work out. You are greeted by friendly staff, they have tons of machines so you don't have to wait or feel rushed, the place is cleaner than a hospital room, and I love the 30 minute express work out. Oh and it's only $10 a month!!!!