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Planet Fitness located in Starlite Center offers an affordable and welcoming environment for fitness enthusiasts of all levels. The gym is known for its clean facilities and attentive staff, creating a comfortable space for members. It operates 24/7 on weekdays and has flexible weekend hours, accommodating various schedules. While the gym is compact, it is well-equipped with modern machines and amenities like tanning beds and hydro massage.

Despite its advantages, Planet Fitness has received mixed customer service reviews. Some members faced difficulties with cancellations and inconsistent staff behavior. However, the low-cost membership and inclusive atmosphere make it a viable option for many.

Pros:

  • Affordable membership fees
  • Clean facilities
  • Friendly staff
  • 24/7 weekdays operation
  • Good variety of equipment
  • Hydro massage and tanning beds included
  • Welcoming and judgment-free zone
  • Convenient location
  • Classes and personal training available
  • Not crowded during non-peak hours

Cons:

  • Inconsistent customer service
  • Difficult cancellation process
  • Dirty locker rooms and restrooms at times

Location / Contact

Rating Stats

4.1

out of 5.0

25 reviews
5.0
8 reviews
4.0
13 reviews
3.0
18 reviews
2.0
46 reviews
1.0

Reviews (110)

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I use to come here as a guest. Ended up getting my own membership. The team lead, Amanda is so helpful and friendly. She makes me feel so welcomed every single time. There’s also Gabe who is an overnight and he answers any questions that I have. Clean facility and excellent customer service!

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Had a great visit. Clean club. Music wasn't overly loud and didn't seem to be biased towards any particular genre. Counter people were very nice... Even when there was an issue with my account.. and later when I insisted that the hydrobeds were working. The mgr picked up on my back and forth and stepped in to clear the situation. Showers, which is what this traveler needed the most, were good and warm. Not crowded..mostly empty on a Thursday between 1 and 3 during the CV pandemic. (2020). Overall...this club isn't the newest or the best in the chain. But it wasn't a bad one. For those who want to know the showers are the newer tile versions (good) and not the older fiberglass ones.

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Clean..friendly .no shaming..even have massage chairs and tanning beds!

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Equipment is in good shape and fairly clean. Locker room/bathroom is dirty and smells terrible

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Very helpful staff, lots of machines and free weights, just what I need. Also, LOVE the hydro massage.

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They have everything you need to get and keep the look you want and the massage chairs and hydro beds amazing after a workout.

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The staff are courteous and professional. Plus, I love the variety of equipment at this location! Would recommend this to all.

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Equipment is in good shape and kept fairly clean. Locker room/bathroom is dirty and smells awful

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Small and not as clean as I would like, but the staff are friendly and it is a convenient location.As an update, this location has been much cleaner the last two times I visited.

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$20 lets you use everything they have! Includes tanning, massage beds and chairs and a red light total body booth. If course tgeres plenty of work out equipment too!

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.1-star.

This business has 110 reviews.

The address is: 8081 Brooklyn Blvd, Brooklyn Park, MN 55428, United States .

The contact number is +1 763-424-4447

This service is listed under Gym .

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