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Planet Fitness located in Starlite Center offers an affordable and welcoming environment for fitness enthusiasts of all levels. The gym is known for its clean facilities and attentive staff, creating a comfortable space for members. It operates 24/7 on weekdays and has flexible weekend hours, accommodating various schedules. While the gym is compact, it is well-equipped with modern machines and amenities like tanning beds and hydro massage.

Despite its advantages, Planet Fitness has received mixed customer service reviews. Some members faced difficulties with cancellations and inconsistent staff behavior. However, the low-cost membership and inclusive atmosphere make it a viable option for many.

Pros:

  • Affordable membership fees
  • Clean facilities
  • Friendly staff
  • 24/7 weekdays operation
  • Good variety of equipment
  • Hydro massage and tanning beds included
  • Welcoming and judgment-free zone
  • Convenient location
  • Classes and personal training available
  • Not crowded during non-peak hours

Cons:

  • Inconsistent customer service
  • Difficult cancellation process
  • Dirty locker rooms and restrooms at times

Location / Contact

Rating Stats

4.1

out of 5.0

25 reviews
5.0
8 reviews
4.0
13 reviews
3.0
18 reviews
2.0
46 reviews
1.0

Reviews (110)

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This place has become somewhat of a second home to me. I love the staff, atmosphere, and how going there has helped me accomplish my goals. It is very affordable, especially for what you get. Highly recommend this place.

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Planet fitness is a place to workout everyday. They are very affordable, and have good customer service. The workout machines are user friendly. My experience with the trainer is awesome.

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My wife and I have been to planet Fitness in Brooklyn center several times and we both have been very pleased with the gym the staff are informative and professional. The gym is always clean and in great condition. I'd highly recommend this place.

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Gym was great up until I was approached in the parking lot by a male who got into my car and aggressively tried to get my phone number during broad daylight after my workout .I went into the gym later on asking to speak to the manager and told one of the employees about the incident but I was never contacted .I no longer go there by myself but with my husband .

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Planet Fitness is where I like to exercise daily. I enjoy the sparkling clean, well-maintained facilities with exceptional customer service. The membership fee is very affordable. I highly recommend Planet Fitness. I rarely visit the Brooklyn Park location now that another location is more convenient.

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Gyms are decent. Each one is little different in terms of equipment offered. Customer service on the other hand is less then helpful and lacks professionalism especially at the Brooklyn Park location. Customer service in almost any business is huge.

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i felt comfortable the second i interacted with the two people working last night, i think one of their names was jenah. friendliness is exactly what i needed to feel able to work out. pricing is affordable and the equipment works well. highly recommend for people trying to start working out without the financial needs to do so.

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kind staff and clean facility! I try and avoid peak gym times so I have the machines and equipment I want accessible to me. black card membership is totally worth it for the hydro massage chairs. love the judgement free zone.

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This facility a joke and very unfriendly. The staff are unprofessional and very biased towards individuals based on favoritism. Rather than finding a solution to problems they create they would instead falsely accuse individuals of of wrong doing when completely innocent. This place is disgusting with the way business is.conducted and shall be shut down due to improper treatment. I have been a valued member for quite sometime but decided to cancel my membership due to the environment being hostile and traumatizing. Can’t even workout in peace without feeling threatened or as if I make people upset and uncomfortable. Very disappointed in the customer service and I with I could rate negative stars due to the unjust situations I’ve endured. I had staff and customers bump into me in an arrogant manner and then cry to the staff about their wrong doings. Very immature environment and corporate should shut this terrible place down. I am appalled at the bigotry that goes on within this facility. Poor service to say the least.

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Well priced, good equipment and open 24/7. You can't go wrong.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.1-star.

This business has 110 reviews.

The address is: 8081 Brooklyn Blvd, Brooklyn Park, MN 55428, United States .

The contact number is +1 763-424-4447

This service is listed under Gym .

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