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Planet Fitness in Wadsworth, OH, offers a welcoming space with a variety of machines and a friendly environment. This location stands out for its cleanliness, friendly staff, and judgement-free atmosphere. It also features 24-hour access on most days, making it convenient for any schedule. Members appreciate the individual TVs on cardio equipment, the spacious layout, and the availability of tanning and massage services which enhance the fitness experience.

However, some customers have faced issues with equipment maintenance and customer service. Some reported challenges with the cancellation process and occasional billing errors. Despite these drawbacks, many members continue to recommend this gym for its affordability and overall positive environment.

Pros:

  • Friendly and helpful staff
  • Clean facilities
  • 24-hour access on most days
  • Judgement-free atmosphere
  • Affordable membership fees
  • Variety of machines and equipment
  • Includes tanning and massage services
  • Spacious layout
  • Individual TVs on cardio equipment
  • Convenient location

Cons:

  • Issues with equipment maintenance
  • Problems with the cancellation process
  • Occasional billing errors

Location / Contact

Rating Stats

4.3

out of 5.0

26 reviews
5.0
3 reviews
4.0
3 reviews
3.0
9 reviews
2.0
70 reviews
1.0

Reviews (111)

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Clean bathroom, showers and facility.

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It's your typical PF. They meet the standards I expect: a clean welcoming environment with well maintained equipment.

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I love the wadworth planet fitness. It's set up great there is enough room to do everything. The staff make the difference. Compared to other planet fitness centers in the area, wadworth has the friendliest staff.

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Great selection of workout equipment, and plenty of treadmills with individual tvs attached. The staff seems friendly. The biggest issue is finding a parking place. The lot fills up on week nights. Popular place to workout.

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A couple of weeks ago I started to go as a guess with a friend, because she did not want to go by her self. Eventually she stop going. So my husband and I decided to signed in for the $23.00 at month deal . Well I’m a mom of a 3 month old and I don’t really work out much but once in a while I like to go and use the hydro massage bed , which I used to use it when I was going with my friend and without a problem nobody ever said anything to me or her that we couldn’t use it. Until today. I decide to go with my husband and, I wanted to sing to use the hydro massage bed , but this girl rudely stated that I couldn’t use it at all and if I wanted to use it I had to buy my own black card member???? And that’s how you lose a customer 🤷🏻‍♀️

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I have to update this to reflect that they did refund the membership fee, no correspondence, it just showed up in my account. Thank you for doing the right thing, I plan to return when I am able.I called to cancel my membership, I honestly forgot completely about it and they refuse to refund my annual fees. I asked for some grace due to the situation with the pandemic and called as soon as the fee hit my bank account and was told no way to issue a refund. I called corporate and get told through automated system you have to deal with the local franchise and it hangs up. With all the stress this pandemic has caused offering customers some sort of understanding and working with them would go a long way. I will never give them my business again and make sure to share this with anyone I can.

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Great price, fantastic hours, amenities clean/working and in proper order. Certain staff are very unwelcoming and flat out rude, the majority of staff are knowledgeable of equipment but have awful attitudes. I had a issue with a employee by the name of Lizzy, roughly 45 days ago, I'm still waiting for a manager or owner to call me back about my complaint. I called corporate twice and was told both times I would get a call back and still have no call. I also asked to cancel my membership but was denied that until I got a call so I'm stuck paying for a membership to a club I will not go to . My suggestion is go to the Copley or Akron club in Hawkins. Much better staff.

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This is my second review of this establishment. I've been a member since they have opened and very little has changed. Usually the staff is very nice, but sometimes they are not. Facility is kept very clean. As I've stated in my past review I feel the weight room is very substandard, cramped and dangerous at times, yet some of the machines are so randomly scattered and wasting huge amounts of space. Monitoring of people bringing too much personal stuff into gym is reallySlipping. Some younger girls seem to be exempt from the dress code. I cannot comment on any of their classes or the benefits of being a black card member since these added benefits are of no interest to me. One of my last concerns is the cramped in front desk and table area, what a mess of confusion, even when they are only slightly busy this area is a total waste of space , the desk area is way too big with enough room back there for 10 workers when only three are needed. Move the front office out of the corner and put the tables over there. Give them a try and see for your self. Hope I can give 4 stars in the future.

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Clean, affordable, and I don’t feel anxious while hitting the gym. Convenient location.

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My “ To go” place. Staff is fantastic and facility is spotless. I fell like a million bucks afterwards.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.3-star.

This business has 111 reviews.

The address is: 1048 Williams Reserve Blvd, Wadsworth, OH 44281, United States .

The contact number is +1 330-334-0550

This service is listed under Gym .

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