Aqua-Tots Swim Schools Cary

The only reason I am giving one star because that's the lowest it can go. This place is nothing but money making. They spend less than 7 min out of 20 min of the session. and charge you $20 for 30 min. ( 5 min to get in and 5 min to get out and out of rest 20 min) they play and do other things and show couple of trick and may be 2 laps with your child. We have spent couple of thousand $$ for 2 of our kids. The trainer ( who we called Coach ) are kids and they dont know and they cant find the report card of your kids most of the time. When you ask them they say they will update it letter. I been hearing this for last few months. The manager is not responsive either. How can you loose the report card every week and how do we know if you are updating the report. Even thou, my child is doing fine. they keep kid in the same class because the report card is not update and there is always new trainer most of the time. So, how would they know what my kids learned last time. Overall, I rather pay extra and have private lesson. Rather, paying $20 for 5 to 7 min out of 30 min. After spending couple of thousand $$ I regret to be there. And, most of the parents released after spending that amount and seeing how they manage the timing. One suggestion to Aqua Tots, Have your trainer be more educated and spend the time with our kids more out of 30 min. You are making $100 in 30 min between 5 kids. So, have some decency in your work. Hope this management can take some action and have their trainer and manager more responsible.

What am amazing school. It has taught me and my baby so much. Great staff, so helpful and informative. We have been going since my baby was 4 months, she is almost 9 months now, and she is going under water without any issue and with a coming up with a big smile. So happy with everything. Thank you for this educational and safe class.

We love Aqua Tots! My daughter has been taking lessons on and off since 2016. She started out terrified of the water and now loves to swim. I love the friendly staff and the flexibility of scheduling. The facility is also kept well.

The concept on how they teach the kids is effective. They start with basic skills and build up to actually swimming. I appreciate that. However, there are some areas that have an opportunity to improve. The feedback and the end of class is always the same it should be more detailed and customize to the child’s actual performance of that day. The facility needs to do a better job of keeping the fitting room area clean. Unfortunately parents are not reporting when their kids are having accidents. Every week I have walked in a fitting room that has pee in it and I’ve had to change rooms. There should be a routine cleaning policy. Someone should be mopping and sanitizing those floors frequently. Especially with kids walking around barefoot.

We enrolled our children in Aqua-Tots 2 years ago as they were touted to be the premier swim school in the area. Both kids had been exposed to water (5 & 4 year olds) but couldn't float or swim on their own. Initially things seems to be fine; we were frustrated at their slow progress through Level 3 but were assured that this was normal. They finally graduated into Level 4 after 8-9 months, and initially seemed to be making some progress. Progress is tracked on cards that you see each week prior to class. For the last 5 months, neither child has had any additional skills marked as completed. We've checked in with their instructors and the managers - they're paying attention, but we get the same report every week. If they haven't learned anything in 5 months, I tend to question the instruction. We've moved classes to be with one of their Master Instructors with the same result. We discussed the lack of progress with one of the managers, who agreed to schedule out several weeks of make-ups so they were going twice weekly. Today, we showed up to one of these make-up classes to have them act as if they were never scheduled, and the same manager wouldn't even come out to talk to us about it.Pros: Convenient location, year-round swimmingCons: Very unhelpful make-up class policy (only 1 week out usually), lack of teaching actual swimming skills, poor knowledge of front desk staff, lack of concern from management, extremely crowded area to watch the children in class, and lack of individualized instruction for the children; at $85/month per child (we have 2) for weekly 30 minute classes with 4 children in each class, relatively overpriced compared to other options.

The instructors and staff are very nice and informed so your query is answered right away. We get regular feedback and lots of flexibility to arrange around our convenience. The fall fest was never seen before! Parents could actually hang around and enjoy as our great instructors were watching the kids. Great event. I am very happy since I joined for my daughter in May 2018.

We have two children, ages 5 and 3 years old that participate in swimming safety and training, one day per week at Aqua-Tots. Our kids enjoy swimming training with Aqua-Tots instructors. All of the instructors are very friendly, responsive, and do their best in allowing kids to lose their fear of being in water as well as key essentials to help with swimming. I appreciate Aqua-Tots being welcoming and flexible with us, working parents. I very much appreciate that Aqua-Tots cares about maintenance and upkeep of their pools and facilities.

The staff is always friendly and helpful. The instructors are great with my son and work so well with him. He has been fearful during lessons and every instructor has approached him with kindness and patience while encouraging him to try his best. Ms Kaity Singleton expresses true concern and interest in supporting my son. She took the time to learn more about him and worked to create the most positive swim experience for him. Instructors share tips for motivation and increasing comfort. I couldn’t be happier with the genuine interest shown. I really feel everyone is invested in his success not only in learning water safety and swim but also in building his comfort and confidence. As a parent words cannot express how wonderful it is to see your child happy and enjoying something they were once so scared of. The smile on my son’s face and thumbs up he shows now are amazing. He is proud of himself for being brave and learning new things. I would absolutely recommend Aqua-Tots to anyone! I am so grateful for Aqua-Tots and all the instructor and staff who work so hard to support my child. Thank you!!

The staff is great and my kids love it!

There are so many things I can write for this facility but bottom line I would not recommend to anyone. Do not waste your money. One of the worst activity choice I made for my kid.