Aqua-Tots Swim Schools Cary

In the first month, my four year old kid indeed learned some swimming skills. However, 5 months have passed he is still learning the same skills which he already knew and can do well. He used to be very interested in swimming but recently he told me swimming is boring and he doesn’t want to go to the class at Aqua Tots.

I am SHOCKED at how great this place was. I have an 8 yr old boy who was terrified of putting his head under or getting water in his eyes. By the end of the first class he came up to me and said "going under water is kind of fun!" He had instructor Zay, and he was so patient and really had my son feeling safe and comfortable. So so happy with Aqua-Tots

The instructors and instruction are great! Everyone I interact with at Aqua Tots is positive, helpful and professional. It’s clear you’re all about kids learning to swim safely, period. You make the logistics simple and straightforward. Bravo!

Aqua Tots has been critical for my 2year old sons swim skill development! He is no longer scared of water and now loves to swim! Special shout out to Coach Angie who is a wonderful teacher for my son as well as is parents!

This school has both pros and cons -Pros: Few instructors are really good, location is goodCons: The biggest for me is the slow progress. My son was at same level for over a year and when we ask them for progress, they would tell us just two more classes and he should be ready to move up. This same answer was repeated between 5 months last year until I requested to speak to a senior coach and ask them reasons on what is happening and then they were forced to look into it. The coaches don't make any efforts to update the progress and work on the skills that they should focus on. At the end of every class, they have just one response "He did really great today" Well, if he did then why wouldn't there be a progress for 5-6 months?Other cons are really crowded place, dirty bathrooms and changing rooms. I'd consider them expensive for the poor facility services and lack of progress on skills they make.

I love Tots so much I made a rap about it! Hahaha!!!

My daughter is thriving and the whole staff is friendly, helpful and very knowledgeable.

We love the kindness, welcome energy and sweetness with which all the staff interact with both my three year old who was scared of the water and my 9 year old who started late and is the biggest in his class. We are very happy here :)

We love how much the kids have learned in such a short time. Sure they get their head wet every single time and hated it at first. But, guess what? If they fall in the water accidentally, they are going to get their head wet. This teaches them real life situational skills. After the first few visits it wasn't a big deal. Even in the bath tub now I can douse them and they know exactly what to do. We definitely would recommend Aquatots to any parent who wants their child to be safe around the water!

I DON'T EVEN GIVE A ONE STAR BUT THAT'S THE LEAST REQUIREMENT. My 5 years old is in same level since last two years, every time after the lesson i hear that she did great but coach are not responsible to update their progress in the aqua card. more than that they don't even update the account for correct number of make up class, and when i saw and call them to update whoever was on the call she said she update but she didn't and when i went there personally their desk manager didn't do it and repeating same thing over and over, worst customer service i have seen ever, when I ask about their manager she didn't even give me the contact info. They are having lot of accident in the pool like small kids does pee in the pool and than they have to close the pool, this happen 3 times in one month and they have to add make up class and they don't even for their pool closure.I WOULD NOT RECOMMEND THIS PLACE AT ALL. I HAVE WASTED MY TIME AND MONEY WITH THIS PEOPLE.