Planet Fitness

Good gym overall; clean, friendly. However, you can't use Arcs or recumb bikes except for a couple hours around Noon in the winter, as you're staring into blinding sun on non-cloudy days. Need add'l sun screens on upper sections of plate glass windows! Also, Arc users and recumb bike uses can not comfortably see the TV's--you're looking almost straight up.

The philosophy behind planet fitness is the best thing ever - judgment free zone where everyone can do their workout in an atmosphere of mutual respect. The staff at this location are extremely friendly and helpful. This location is also one of the better PF locations with tons of machines and weights. Always a treadmill, elliptical, or bike available.

Plenty of aerobic machines, free weights and strength building machines. The staff is friendly and the facility is clean and spacious. The 30 minute exercise circuit is often used by members who only want to use one machine, but they move when circuit users approach. The only lingering problem is the difficulty with regulating the temperature in a couple of the men's showers.

Staff is friendly and helpful. Plenty of machines and weights, so even when it’s busy there is something available. Convenient location. Great price for membership. Wonderful extras, i.e., tanning beds, massage chairs and beds.

People are putting locks on lockers and leaving them there which is against the rules. Given there are not enough lockers to begin with, this is a problem. I've told 2 different workers and sent an email. Some of the locks have been on for a week now. They're supposed to check each night and cut locks on overnight. No wonder lots of people leaving for crunch!They keep adding members but the locker rooms are cramped, dirty, and they don't have enough showers. Don't go before or after work very crowded and, especially if you need locker or shower

Everyone on the staff at this location has been kind, professional and willing to help anytime. I have to give a shout-out to Zack because he is what top rate manager exemplifies: conscientiousness, well organized, engaging and sincerely amiable. Thank you all!

So far I’m really enjoying my membership at Planet Fitness! The staff is very helpful, pleasant and welcoming. Even during busy hours, there is still plenty of exercise options as far as equipment and space. I’m hoping to make it to a class one of these days but the one-on-one with the trainer was extremely helpful in figuring out which exercises to do with my health restrictions. They are very knowledgeable and really care about helping others reach their goals in a safe and healthy way!

Fun place, advertisements are different from the actual place. Like there is not a real spa just a sauna and some cheap massage chairs. They do have a quick routine section that looks interesting

Would be nice if there are security cameras for the parking lot. Someone hit my car while parked causing some damages. Though, insurance covered most of it but still sting with out of pocket deductible. Whoever had no courtesy of leaving a note. Deserves a 5 star but would take out 1 star for the lack of security cameras.Otherwise, good gym. Early morning hours is one of the best times with fewer members & you can make use of most or all of the exercise equipment.

I really like the price and convenient locations and everything they have to offer, but this location and the Urbana I have not had good customer service, there is usually no one at the counter or they are under staffed and always busy and act like your a burden. Today I stood at the counter to tan and a new girl said she needed to clean a bed but said the other girl that was waiting on a customer said she could help me better b/c she had to take care of other people when they came in after me. I’m assuming to give them a tour. My thoughts was she was new, but tell me that it’s way more polite then to push me off on someone else. The girl I was waiting on was named marissa. She did not even acknowledge me or tell me she will be with me soon just ignored me until she was done with the other customer. Then told me there is a wait on the lay down....did not offer to tell me how long....so I had to ask .....she said a couple of minutes . Another lady came over and wanted a massage bed. She did not acknowledge her either and was too busy on the phone. The other lady that I was standing by mentioned to me that this girl is always rude. Then marissa came back and said my bed was ready ......and made a comment that “it’s Monday”. I don’t know why that had anything to do with customers needing help......please get more caring and helpful staff.