24 Hour Fitness in Chula Vista offers a comprehensive gym experience with a diverse range of equipment, such as free weights, cardio machines, and strength training apparatus. The atmosphere is friendly and supportive, which helps create a motivating workout environment. Personal training is highly recommended with professional trainers like Jimmy making impressive transformations. Additionally, the gym has extra amenities like a swimming pool and basketball court.
However, the gym has faced criticism for its poor customer service, inconsistent enforcement of trial passes, and the maintenance of facilities like saunas and lockers. Some customers have highlighted issues with cleanliness and broken equipment, which has not been promptly addressed by the management.
Pros:
- Open 24 hours, every day.
- Wide range of equipment.
- Friendly and supportive atmosphere.
- Knowledgeable personal trainers.
- Swimming pool and basketball court.
- Ample parking space.
- Clean gym areas.
- Good for both beginners and experienced athletes.
- Spacious facility preventing workout interruptions.
- Staff is generally helpful and friendly.
Cons:
- Poor customer service experiences.
- Inconsistent enforcement of trial passes.
- Issues with cleanliness and broken equipment.
Location / Contact
- Address: 870 Amena Ct, Chula Vista, CA 91910, United States
- Phone:+1 619-656-0018
- Website:24hourfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.9-star.
This business has 110 reviews.
The address is: 870 Amena Ct, Chula Vista, CA 91910, United States .
The contact number is +1 619-656-0018
This service is listed under Gym .
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Audrey G
5 years ago
My husband scored and got a lifetime deal with them and we even get the free babysitting for our kids which is a knockout. Anyway love the gym and the staff very good
Josue Vazquez
5 years ago
Costumer service could need some polishing, weights are starting to be updated and it is usually packed. Overall you can get a decent workout depending on the time you arrive to 24 hours.
Jake Miles
5 years ago
Updated equipment ,clean bathrooms and friendly staff
Catwoman Me-N-ow
5 years ago
I just joined and so far so good. The only thing is the pool which is the main reason I joined. It's very narrow having only 3 lanes. We'll see how it goes. I'll give an update in the future.
James Thomas
5 years ago
Locker areas are dated and smell like black mold. Bring ur own lock! Overall not kept up, floors dirty, equipment dated, whole bldg smells.
John Valencia
5 years ago
what a difference a year makes! Early at the start of the year this location went under a complete overhaul! New equipment, clean restrooms, men's locker maintained well !Thank you 24 Hour for the upgrade!!
Oscar Murguia
5 years ago
Very disappointed. I wanted to buy something at 6:20am on Easter Sunday and the girl at the front desk just told me that she was just counting the drawer. I told her I would wait and she persisted to tell me that if I was her I wouldnt wait around because she takes her time counting the till. When she saw me put back the drink and walk away she smerkd. I am a store manager myself and if one of my employees did that to a member they would be the next person walking out. Just saying.
Armando Padilla
5 years ago
I do have to say this facility is kept up nicely. Its clean and it has up graded the equipment too. I just noticed the other morning they bought new yoga mats..wow ive never seen them new in a older facility. The staff is friendly. Good job you all!😀 …
Jaime Guapo
5 years ago
Customer service sucks! I was going to join but they had me waiting for 45 mins. Totally unacceptable. The manager never even entertained me. Too busy! Not joining this gym any time or in the future! Going to anytime fitness! Update: anytime fitness is super awesome!
Jeffery Hernandez Ned Jr.
5 years ago
So if you don't make a commitment to either a 12 month contract membership or $124 prepaid monthy membership within 5 minutes of walking in (no tour offered just straight to a desk to sign up) they don't want you in. I walked in asked for a guest pass to checkout the spot and chris said it's only for people buying memberships. Now not to be a smart butt, it's hard to purchase anything withoutA. A tour of your placeB. A day or two to consider such a commitment. (I was told the "special" was only good today since it's my first day walking in. I asked could I think about it a few days and get back. Was told nope...by Rick)Maybe it was a sign when the Rick said "no need to put this guy in the system just over write the last guy" (I'm sure this is something they do often with an approach like that.) I mean come on step your game up give better service and you will get better customers and higher retention rates.I wrote this hoping management above rick would read this and let rick the manager I spoke to today reconsidered this approach. Luckily 12 other 24 hours gyms in San Diego to consider I'm sure this is not how things are handled everywhere.* The only reason this is two stars and not one was the sweet receptionist that was helpful and attentive when walking in.