Planet Fitness in Cleveland, TN, offers a welcoming and clean environment for fitness enthusiasts. The gym is open 24/7, ensuring flexibility for all schedules. Members appreciate the variety of workout machines, the spacious layout, and the friendly staff. Additional amenities include tanning beds, hydro massage, and a red light therapy room. The affordable membership rates make it an attractive option for many.
The gym shines with its cleanliness and range of equipment, and customers have noted the professionalism of staff members like Parker and Shelly. While most users have positive experiences, some concerns include issues with specific staff behaviors and the condition of certain equipment.
Pros:
- Open 24/7
- Friendly and helpful staff
- Clean facilities
- Variety of workout machines
- Affordable membership rates
- Tanning beds and hydro massage available
- Spacious layout
- Massage area for Black Card members
- Helpful trainers
- Judgment-free atmosphere
Cons:
- Rude behavior from some staff
- Worn-out equipment
- Massage chairs not functioning perfectly
Location / Contact
- Address: 2641 APD 40, Cleveland, TN 37323, United States
- Phone:+1 423-602-2410
- Website:planetfitness.com
Rating Stats
Reviews (70)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.7-star.
This business has 70 reviews.
The address is: 2641 APD 40, Cleveland, TN 37323, United States .
The contact number is +1 423-602-2410
This service is listed under Gym .
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John Marshall
10 months ago
Great place to work out. The staff there are friendly, and helpful. The facility is clean and usually uncrowded.
David Niermann
10 months ago
Very clean great equipment. Not overly busy. Bathrooms and massage area clean. Friendly staff. Would definitely recommend this location as a home but if you have the black card the massage area is really nice.This spot actually has a few different things than other locations
Carlotta Dishman
10 months ago
Planet Fitness is Cleveland is awesome! I've loved every second of working out there, Shelly got me on a great workout routine, amd Kevin at the front desk is always so kind, he gets a 10 star review! Thanks planet fitness!
Daniel Wallace
11 months ago
Staff is always friendly and professional. The equipment is kept in top notch shape.
GameDragon96
11 months ago
10/10 would recommend to anyone looking for a gym they have great equipment and are very sanitary
Deborah Rozek
11 months ago
I haven't started working out yet. I just signed up for my membership, and I'm excited to get back in the game. The customer service was 👍 …
Ashley Kelly
11 months ago
One of the employees is particularly rude, all the others have been amazing but in multiple encounters this one has proved to be catty and not enjoy customer service. For example one time I was in the womens locker room and she walked in declaring I needed to hurry up so the maintenance guy could come in, even requesting i let him come in while I was still changing in there. Other times she greeted me with nothing other than a rude stare. Highly disappointed in her work ethic, she makes me dread walking in to the front on days she is there.
abby hubbard
11 months ago
Starting my fitness journey was long overdue. Walking into planet fitness I felt totally at ease and have been going regularly now for 4 months! I love that I have my tanning massage and fitness needs met all in one place
Al Pierce, PE
1 year ago
Great location, equipment and staff. Shelly is an excellent trainer.
Tedd DeMarco
1 year ago
Returning back to the gym after a long layoff and this gym is very agreeable for that.