Planet Fitness in Cleveland, TN, offers a welcoming and clean environment for fitness enthusiasts. The gym is open 24/7, ensuring flexibility for all schedules. Members appreciate the variety of workout machines, the spacious layout, and the friendly staff. Additional amenities include tanning beds, hydro massage, and a red light therapy room. The affordable membership rates make it an attractive option for many.
The gym shines with its cleanliness and range of equipment, and customers have noted the professionalism of staff members like Parker and Shelly. While most users have positive experiences, some concerns include issues with specific staff behaviors and the condition of certain equipment.
Pros:
- Open 24/7
- Friendly and helpful staff
- Clean facilities
- Variety of workout machines
- Affordable membership rates
- Tanning beds and hydro massage available
- Spacious layout
- Massage area for Black Card members
- Helpful trainers
- Judgment-free atmosphere
Cons:
- Rude behavior from some staff
- Worn-out equipment
- Massage chairs not functioning perfectly
Location / Contact
- Address: 2641 APD 40, Cleveland, TN 37323, United States
- Phone:+1 423-602-2410
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.7-star.
This business has 70 reviews.
The address is: 2641 APD 40, Cleveland, TN 37323, United States .
The contact number is +1 423-602-2410
This service is listed under Gym .
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Chelsea Pedrick
1 year ago
Very clean, air-conditioned, judge is stress-free. If you haven’t gone in fear of it being intimidating, please give it a try. I imagined it was super muscleheads and was too scared to go. I’ve chitchatted with so many sweet olderly people. Plant fitness is Nothing like I ever imagined. I should’ve gone years ago!
SJ
1 year ago
The ladies at the front desk were super friendly and made me feel welcome. I haven’t been in a few years due to Covid so coming back to smiling faces was really nice! It was super clean throughout the entire gym, machines as well! Glad to be back!
Trevorp Pollard
1 year ago
Terribly rude staff. I got kicked out my first night because I wasn’t strong enough to let the weights down quietly. They have signs saying they don’t tolerate discrimination but their own staff made me feel like I shouldn’t be working out. So far I’ve had to deal with 3 of their employees and all 3 have just been awful. What I believe to be the manger was worst then the other 2 guys combined. I have never dealt with a lady as smart mouthed as her. If your new to working out or don’t know every single policy they have in place DO NOT GO HERE. You will get no warning they will just kick you out in front of everyone. I bought a black card and had to cancel it the same day. I was really expecting to be welcome into the new setting… instead I was kicked out with no warning :(
Raquel Key
1 year ago
Great staff and clean great equipment. Jason & the crew are top notch people. They take pride in the gym & are always eager to help you if needed. This is the most accommodating PF we have been to out of all the ones in FL and GA. I only wish we had a fresh juice bar and more protein bars, cookies, etc. But overall you can’t ask for more for the price!
Hector J. Montes
1 year ago
Never have to wait on machine, except for the leg press. But that goes for any gym, I thinkThe staff are great 👍, always welcome you and say "have a nice day"There are snacks and drinks available. And the easy scan with cellphone app is awesome, walk in scan and get to work!I go everyday for at least 30 minutes no matter what.Always open and always something to do.
Bryan Lane
2 years ago
We have been members here for quite a few years. Recently my fiancée wanted to start using the tanning bed. We have never used one; well her first experience ever and the guy behind the register didn’t clue her in that her first experience should be just a couple of minutes instead of just saying “ oh the max is 9 minutes”. Now she is very burnt and in pain. You guys should definitely be more helpful for first time users that have no idea!
Corey Blouin
2 years ago
The staff here are great. While the rules might seem strict, their intentions are good and held up. The prices can't really be beat, either. It doesn't feel like a gym Rocky or Arnold would train out but if you're looking for consistency, you'll find it here.
Barbara Pell
2 years ago
The staff are very friendly and helpful. Britney is very helpful in getting my shoulder strength back after shoulder surgery. Everything is very nice and clean. I like the availability of many different types of machines too get a good workout. I've just really enjoyed my overall experience at planet fitness thus far!!! So glad we chose to come here. If your looking for a gym you won't be disappointed here!
Elizabeth Barnes
3 years ago
10/10 staff. Mark is the best. I have to travel a lot for work so I see a lot of Planet Fitness' and this is one of the largest and cleanest, and the black card member spa is actually an experience, unlike other locations. Probably the best gym in town but also the best example of a planet fitness.
Jessica S
3 years ago
Great gym. Great staff. The people who work there are awesome, but I took off a whole star because of the water. It tastes like lake water and is warm. Let's get some good, clean water Planet Fitness.