Briargate YMCA in Colorado Springs offers a variety of fitness options tailored for all age groups. This recreation center is known for its family-friendly environment and an array of facilities that cater to different fitness interests. With personal trainers and staff who are praised for their professionalism and support, the Briargate YMCA fosters a community that thrives on physical wellness and active lifestyles. However, it has faced criticism concerning staff behavior and facility management, which has impacted customer satisfaction.
Pros:
- Trusted daycare and child watch services.
- A wide range of recreational activities offered.
- Extended hours of operation throughout the week.
- Clean facilities, especially noticeable in locker rooms.
- Positive experiences with supportive training staff.
- Personal trainers like Tracie receive high praise.
- Staff, including the executive director, engage actively with members.
- Affordable pricing for various gym services.
- Ample facilities for diverse workout preferences.
- Strong community-oriented service with detailed attention to fitness programs.
Cons:
- Reports of unprofessional conduct by some staff, including coaches.
- Frequent and unpredictable pool closures, affecting swimming schedules.
- Limited access during weekends and occasionally unresponsive customer service.
Location / Contact
- Address: 4025 Family Pl, Colorado Springs, CO 80920, United States
- Phone:+1 719-282-9622
- Website:ppymca.org
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 60 reviews.
The address is: 4025 Family Pl, Colorado Springs, CO 80920, United States .
The contact number is +1 719-282-9622
This service is listed under Recreation Center .
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Goffinet Family
5 years ago
I love that the workers don’t change often like most other places. I love the structured environment with story time, craft, and play time. My kids love it! They feel secure. It’s like pre-school for my littles! The learn and play at the YMCA is the reason we stay there!
Andrew Ibarra
6 years ago
Good place overall. Lost my Oakley vision glasses, called and asked if it was turned in and the guy checked and said no. Went there to look around. Then asked the guys AGAIN if they had been turned in and he didn't even look again and said no but gave me the glasses bin to look myself... and they were there. So, overall, not a very thorough staff.
Sarah Humphries
6 years ago
The Y is one of my favorite places to be involved with. I love the attitude of the employees, the cleanliness of the facility, the quality of the sports programs. and most of all, I love the family oriented atmosphere everywhere.
Cristina Timberlake
6 years ago
We chose the YMCA because of its family atmosphere and childcare. I have a 6 mo and it is important for him to have quality care so I can work out. I was called in because he was being fussy no big deal babies are fussy sometimes. However, when I go into child watch there are 6 babies all screaming my child in a bouncer with another baby holding onto the side screaming directly into his face. All of the babies where screaming with staff just standing around watching not lending a hand to the one girl in the baby section who was changing a diaper. I’m very upset with the experience and will not be going again to this location. If you have younge babies I would not either.
April Dever
6 years ago
My son attended the Baseball Summer Sports Camp, and he had a great time. The camp coaches were engaging, friendly, and interactive. It was a great way to learn a few new skills, hang out with friends, and have fun over the summer break!
MrPete
6 years ago
Great staff, great equipment, nice pools, friendly people, good group classes. Free coffee! Hard to be lonely here. :)AND: the staff are very well trained. I have had some medical 'events' here. They were on top of it in an instant. I could not ask for more... literally faster response than a hospital.(I am sure they would not say that but I will gladly say so... I am alive due partly to their responsiveness!) 🤠
Tom M
6 years ago
This is a very nice YMCA. The staff are very friendly and helpful. They keep the place clean and fix broken equipment promptly. They offer a basketball gym, a variety of exercise classes, a full weight room and two racquetball courts. They are open most days with only Christmas and the 4th as holidays they close. Parking is good, but on busy days the place does fill up. One of my favorite places to lose at racquetball. Nice clean place, with nice folks.
Joshua Martinez
6 years ago
Gym equipment is well kept and clean, but the locker rooms are foul. Mold and mildew everywhere in the showers! Hot tub is kinda nasty too. Really wish they would do something about it. For not much more we (family of 5) could get a membership to Villa Sport, way nicer!
DawnCanBeGrumpy InTheMorning
6 years ago
Very clean, friendly and helpful staff. Exercising on a clean treadmill was a relief, as for my last place it went ''down hill".I recommend this specific YMCA highly. You won't regret it. While reading reviews, it surprised me that anyone would have a negative experience here. My family and I have been member's for 3 months, and every single time we visit, we are treated with respect and fairness. We have not seen nor heard any other members treated disrespectfully.My hats off to staff, management, and YMCA cleaners. Everyone there does a great job 👍👍
Roni Ragan
7 years ago
Aweful! Here woth my grandkids. Waited forever for help at desk. Finally a guest to tje Y helped only to discover the children's pool is closed. There were 50+ people in the adult pool with only one life guard!