24 Hour Fitness at Sun Valley Mall in Concord offers an extensive range of workout equipment, plus amenities like a sauna, steam room, and pool. Despite its name, the gym does not operate 24 hours, but it maintains convenient hours throughout the week. Customer service has mixed reviews, with some praising the friendly staff and others experiencing unfriendly and unprofessional behavior.

Cleanliness and equipment maintenance are recurring issues, with several reviews mentioning dirty facilities and broken machines. However, members generally appreciate the variety of equipment and the location. The gym offers reasonable pricing, especially with deals found at places like Costco.

Pros:

  • Wide range of equipment
  • Convenient operating hours
  • Sauna, steam room, and pool available
  • Friendly staff (varies)
  • Reasonable membership cost
  • Good location
  • Recently renovated in some areas
  • Not typically overcrowded
  • Able to find machines during peak hours
  • Supportive gym community

Cons:

  • Not open 24 hours
  • Cleanliness issues
  • Broken or poorly maintained equipment

Location / Contact

Rating Stats

3.5

out of 5.0

29 reviews
5.0
8 reviews
4.0
17 reviews
3.0
17 reviews
2.0
39 reviews
1.0

Reviews (110)

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THERE IS A NEW MANAGER , HIS NAME IS STEVE. HE IS TRYING HIS BEST TO KEEP THE GYM UP AND HIS STAFF IS PROFESSIONAL, CLEANING, STRAIGHTENING UPAND ALWAYS FRIENDLY..COME IN GIVE STEVE HIS STAFF AND 24HR FITNESS OF CONCORD A CHANCE..AL

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How are you going to be called 24hr Fitness but close at 10pm? Like TF. They been saying for the longest that they will open up later. But they ain’t doing Jack about it!

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Smelly and filthy. Dust, rust, and grime in every corner. Dumbells and equipment in no order at all. Pool is nasty. Even the employees look miserable.

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I only come here from a special equipment that Walnut Creek does not have. This gym has a lot of broken equipment, there is no AC, only fans. The locker room is in need of a major remodel.

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So this happened an hour ago at 24Hr Fitness Concord CAMy membership expired today. I tried to talked to someone about renewing my membership. I’m very much aware that it will expire today, the 27th of January. I talked to someone last month about it and she gave me options, best deal was $___ for a year (region). I offered to pay it in advance but she told me just come back on my last day. I did, today. Unfortunately, this guy who happened to be the manager said “Whatever she told you, it’s not valid because I AM the General Manager!” Whoah! I should have left right away when he told me that, especially with his tone. I wanted to renew my membership for another year because I’ve been loyal since 2009. I even mentioned to him again that I offered last month to pay the whole year but she told me to come back today. He didn’t even want me to finish what I was saying.There are many new gyms around now. With this general manager’s attitude, you’ll lose members. I’m happy that it was my last day. Thank You, #24HourFitness.If YOU are reading this, think a million times before you renew or sign up with this gym.

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Everything was super good, only the wet area. Din work fine.

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Excellent place, the entire gym is very clean and the lady who welcomes you is very friendly.

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Great deal!!

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Pool, sauna, steaming room are now open...thxs soooo much!

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.5-star.

This business has 110 reviews.

The address is: 359 Sun Valley Mall, Concord, CA 94520, United States .

The contact number is +1 925-674-8412

This service is listed under Gym .

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