24 Hour Fitness

Manager is never in when you call for an issue, will charge random amounts from your bank account and not notify you. If you try to contact them about it they will tell you to wait until the manager comes in every time you call. When the manager finally comes in he tells you contradicting information that you heard previously and the money is still snatched with no resolution.

I never knew how luxurious my home gym was until I came to this location. I made the mistake of coming here to try it out on the way back from Dallas instead of my usual home 24HF in Plano… 🥴- outdated crusty equipment.-no assisted pull-up machine..?- the layout is so strange and it despite the windows it feels dark and gloomy- crowded… on a Friday at noon?!? (Our location is routinely empty at this time)- Gym is filled with older gentleman that think curling 6 sets of biceps ON THE BENCH BRESS is ok. I kid you not 3 of them are doing biceps on the bench presses at the same time. And there are so many other regular benches open. Like come on dude I just wanna bench. I asked nicely after waiting for a bit but I was rudely turned away.Ended up leaving to finish my workout at my home gym down the highway. Will NEVER be returning to this one again.

One in four weight and cardio machines is in a state of disrepair, out of service, or simply dangerous to use. This place has virtually turned their back on taking care of things.

I should’ve taken a tour before signing up for a membership here. This place is disgusting.

Came here to work out on a 3 day pass, I was excited to find a new gym that had a basketball court and a full gym I had previously played at another location that was very welcoming and friendly so I expected the same out of this location but once I got there I was harassed about my three day pass and I was there to workout not play basketball I didn’t even mention I wanted to play and the person working there kept saying they couldn’t let me play basketball when I was purely there to workout. I did not feel welcome and that interaction really killed my motivation so I’ll take my business elsewhere

The new group training classes here are amazing! You should definitely give it a try if you're looking for a new challenge in your fitness routine. Some of the trainers here, Alex and Gabby are phenomenal! They'll care of you and push you to your fitness goals.🙌💪

The weight room floor is big and spacious. The back of the house amenities like the steam room, sauna, pool, spa, bathrooms and showers are all nasty. They don't clean - period.

I got up early to come to this new gym before work only to learn they will NOT have showers until the September 30 for the mens restroom.Do not join this gym, that is a basic necessity

Came in to try out the gym and test out the sauna. Team member was trying to push me to sign up without checking out the gym first. I told him my main reason for trying to find a membership was for a good sauna in a gym as I already have a nice gym in my apartment complex (it’s just missing a sauna). The sauna at this location was under construction and he was trying to push me to try about the Richardson location which he kept saying is 5 mins away (it’s actually 5 miles away). He said because I tried out the gym 4-5 years ago at a different location the system would probably flag me and say I couldn’t do the free trial. I said let’s try and put it in the system I am not going to Richardson today and would like to still test out the gym here today.... it worked. Will probably sign up but at a different location.

Decent gym for the price. Some of the equipment needs upgrading, like the barbells are mostly all bent.Be careful of parking. Had my car broken into along with 3 other cars parked near the side of the building.