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Anytime Fitness in Dallas offers a clean and friendly atmosphere with 24/7 access, making it convenient for all schedules. The gym prioritizes safety with ample security and has a broad array of equipment, including high-quality treadmills, a stair master, and a curve treadmill. The facility is well-maintained, with knowledgeable and helpful staff, particularly praised for their customer service.

The new management has made significant improvements, keeping the gym clean and introducing modern equipment regularly. However, some reviews mentioned issues with cleanliness under former owners, disappointing customer service, and challenges with the cancellation process.

Pros:

  • Open 24/7, all year round
  • Ample security, feeling safe any time
  • Friendly and knowledgeable staff
  • High-quality and varied equipment
  • Regularly maintained and clean facilities
  • Not overly crowded even during peak hours
  • Convenient location
  • Good customer service
  • Engaging group activities and contests
  • Flexible, accommodating trainers

Cons:

  • Issues with cleanliness under previous management
  • Inconsistent customer service experiences
  • Difficult cancellation process

Location / Contact

Rating Stats

4.3

out of 5.0

10 reviews
5.0
2 reviews
4.0
2 reviews
3.0
2 reviews
2.0
54 reviews
1.0

Reviews (70)

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Love it here. Blake’s the man! Great staff

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Actually, I have never been...but maybe someone is trying to yell me something 🙃 🤔 😅 I hate it when my phone is smarter than me …

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I changed locations recently to fit my schedule and new morning routine and I'm so glad I did! Unlike other locations I have visited, this facility is always clean and organized, they are fully staffed (with great people) and if you are like me and need accountability to reach your goals, this is the place for you!

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The staff at a gym can make all the difference in the quality of a location. I cannot say enough good things about how wonderful Jon has been. She is knowledgeable and friendly, provides out standing customer service, and makes all the interactions I have with her a wonderful experience.

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Thoroughly enjoy this gym, was greeted upon entry, modern equipment, very clean and very organized. Not only that but the music was actually pretty good, unlike many AF gyms. Visited this gym Feb 3 and thanked Jay for the work he does.

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Just completed another fitness assessment. All I can say is top notch service. All the staff were knowledgeable and pleasant. I’m pretty familiar with fitness but I definitely learned some new techniques today. I highly suggest you stop by! And I also got a complimentary protein shake!

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I have been a member with Anytime Fitness for many years and this is BY FAR the best location i have ever been to.Starting with the entry into the gym, an alarm goes off if two people enter in one member card swipe. They have plenty cameras and security which makes me feel super safe going there any time of the day.They have a little self serve kiosk where you can buy everything from drinks to protein bars and even guest passes at any time even not staffed hours.The gym is so clean and well maintained, even the bathrooms are never dirty. The equipment is very high quality and they are super quick to fix a machine if broken.They constantly investing into this gym to improve it with the newest equipment and machines. They have the high quality treadmills, a stair master, the ladder machine and even a curve treadmill! Like this gym has literally way more options in equipment and machines than some of the bigger gyms that are triple the size! So you are guaranteed to get a good workout in for whatever your goals are. It is also never overly packed.The manager at this location, Mason is also absolutely the best. He is always so helpful wether he is on the clock or not. So thoughtful and if you ask him for certain equipment or cant find something or have any questions or concerns he will make sure to help you in anyway possible.I feel always so very welcome and safe at this location! Definitely recommend!

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I love this location for the most part. Staff is awesome and super helpful. the only thing is that people who workout here will run around using multiple machines and equipment and not wipe anything down.

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What a difference a change in ownership can make! The new owners have steadily been making improvements to the facility since their arrival. I understand that it’s still a work in progress, but the fact that it’s kept clean and that updates are in the works, lets me know that the facility will continue to improve as the months continue to pass. Maya is my favorite person there. She’s ALWAYS polite, personable, and quickly handles any need that may arise. It’s nice the way she always greets us with a smile and remembers our names. I’m truly enjoying my membership experience. 👍

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Amazing gym with excellent staff and owners! You won't be disappointed!

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.3-star.

This business has 70 reviews.

The address is: 18216 Preston Rd, Dallas, TX 75252, United States .

The contact number is +1 972-867-2635

This service is listed under Gym .

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