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Anytime Fitness in Dallas offers a clean and friendly atmosphere with 24/7 access, making it convenient for all schedules. The gym prioritizes safety with ample security and has a broad array of equipment, including high-quality treadmills, a stair master, and a curve treadmill. The facility is well-maintained, with knowledgeable and helpful staff, particularly praised for their customer service.

The new management has made significant improvements, keeping the gym clean and introducing modern equipment regularly. However, some reviews mentioned issues with cleanliness under former owners, disappointing customer service, and challenges with the cancellation process.

Pros:

  • Open 24/7, all year round
  • Ample security, feeling safe any time
  • Friendly and knowledgeable staff
  • High-quality and varied equipment
  • Regularly maintained and clean facilities
  • Not overly crowded even during peak hours
  • Convenient location
  • Good customer service
  • Engaging group activities and contests
  • Flexible, accommodating trainers

Cons:

  • Issues with cleanliness under previous management
  • Inconsistent customer service experiences
  • Difficult cancellation process

Location / Contact

Rating Stats

4.3

out of 5.0

10 reviews
5.0
2 reviews
4.0
2 reviews
3.0
2 reviews
2.0
54 reviews
1.0

Reviews (70)

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Exceptionally clean and plenty of great equipment. The staff is super friendly and always very accommodating. Maya, the manager is terrific and the club reflects her love for it and the members. I quit PF because of the overcrowding and less than ideal locker room. AF Preston is my new happy place! 👍👍 …

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When in Dallas I only go to this facility. Always welcomed with smiles. The new owners make a world of difference. I’ve been to plenty of gyms and this place is the best! Machines are always clean and even smells good. I recommend this gym to everyone I know.

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I have been to many ATF locations throughout the country and I have to say that my home club here in Dallas on Preston Rd is by far the best. I have been a member for 8+ years and this facility has always been well kept and made spotless. There are ample facilities for cardio, stretching, free weights and Precor machines. Machinery problems, although rare, are always addressed promptly. Private bathrooms/shower facilities are a real plus... and the club is truly "anytime" as it is open 24 x 365. The people who attend here are friendly and honest. Over the years I have left many an item here, only to come back the next day to find it undisturbed. Lastly, the staff is very professional, helpful, and cheerful. Love this place!

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We joined recently, and have been very pleased with our experience. The facility is spotless, the equipment is very clean and in excellent condition. The staff are very polite and professional.Edit: After several months, our opinion is even better. Excellent!The new owners have been updating the equipment, too.

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Maya is excellent. She went through all the details of the gym, which is awesome, asked questions of my goals and informed me of my options. We also discussed nutrition and supplements! I was very impressed with her and of course all the gym has to offer

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My home away from home! This gym is not your typical gym. There’s no intimidation or judgment and it’s never too crowded or loud. It’s easy to get in and get your workouts done without distraction or delay. The owners are amazing and are accessible to all. The staff and trainers here are kind, patient and really like family. The facility is kept clean and there’s always new equipment, upgrades snd enhancements going on. I appreciate that there’s 24/7 access, but also security to keep us safe for those late nighters and early morning risers. Best gym ever!!

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This is one of the best Anytime Fitness locations I’ve been to. There’s lots of great equipment and the owners have been adding more since I started working out there. It’s always clean and usually not too busy, so I know I can count of getting a great workout there.

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I have just joined and Maya the general manager exceeded all my expectations for a gym. She went out of her way to show me the equipment and she helped me come up with creative exercises I could do while my injuries heal - such above and Boston’s service. The gym is very clean and it is an obvious reflection of Maya. I look forward to working out there!

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Hands down this place has definitely improved. I attended this gym 2 years ago under old owners and was not a fan. Had a bad experience with owners and etc. So I quit coming. I haven’t met the new owners, but new management and employees definitely way better. They’ve definitely made a tremendous difference at this location. Mason was definitely an awesome person. Glad he was the one to do my account and etc. He was very informational. Great customer service, and makes you feel very welcomed. Overall an awesome place!!!!! I definitely would recommend this place to everyone. ( I’ve been to several of there locations and this one personally is my favorite)

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I personally go to this gym traci is amazing very considerate and professional I wouldn't go to any other gym she takes pride in cleanliness and hospitality I recommend anyone looking to get fit defenintly try out this gym you will love it here my brother in law goes here also 2 of my best buds this gym is home my home thank you traci for everything you do 🙏🙏😁😁

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.3-star.

This business has 70 reviews.

The address is: 18216 Preston Rd, Dallas, TX 75252, United States .

The contact number is +1 972-867-2635

This service is listed under Gym .

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